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MQSeries.net Forum Index » General IBM MQ Support » AMQ9209 Error with Return Code 10053

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Mick17
PostPosted: Tue Jun 07, 2005 8:42 am    Post subject: AMQ9209 Error with Return Code 10053 Reply with quote

Newbie

Joined: 07 Jun 2005
Posts: 7
Location: UK

We are running MQ Series between a Win NT 4 (SP6a) server and an IBM AS/400 where we send messages from AS/400 to NT which are processed and returned. We therefore have 2 channels defined (one each direction sender and receiver pair). The system had not been used for a few months or so but had not been modified. Upon testing we are receiving the following error on attempting to start the sender channel on the NT4 machine:

Error on send to host 'gbdars02 (10.44.224.10)'.

An error occurred sending data over TCP/IP to 'gbdars02 (10.44.224.10)'. This may be due to a communications failure.

The return code from TCP/IP is 10053 X('2745'). Record the values TCP/IP, gbdars02 (10.44.224.10) and the return code 10053(X'2745') and tell your systems administrator.

The channel going the other way is working fine, the listener service on the AS/400 is OK and we have other receiver channels on that system which seem OK.

Can anyone offer any clues as to what to try - I have tried everything I can think of.

Mike
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JT
PostPosted: Tue Jun 07, 2005 9:00 am    Post subject: Reply with quote

Padawan

Joined: 27 Mar 2003
Posts: 1564
Location: Hartford, CT.

Have you reviewed the posts on this site that have dealt with this issue in the past?

Search for '10053'.
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Mick17
PostPosted: Tue Jun 07, 2005 9:19 am    Post subject: Reply with quote

Newbie

Joined: 07 Jun 2005
Posts: 7
Location: UK

Hi JT,

I had serached for AMQ9209 but hadn't seen any with return code 10053 - (I tried AMQ9209 AND 10053 but got no results?!?)

I have just searched through the posts for 10053 and whilst the symptoms are the same I think my problem is with the listener or receiver channel at the AS/400 end. I can't set the environment variable (?). When I ping the channel from the NT4 end is get the following error:

33 : ping channel(QC.PILOT.GBDARS02)
AMQ9209: Connection to host 'gbdars02 (10.44.224.10)' closed.

I have tried resolving the channel, stopping, starting, reseting both ends, setting sequence numbers back to 1 etc.

I haven't tried completely restarting both systems - I (naively) thought that if it was working the other way then IP configs must be OK.

Mike
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JT
PostPosted: Tue Jun 07, 2005 9:41 am    Post subject: Reply with quote

Padawan

Joined: 27 Mar 2003
Posts: 1564
Location: Hartford, CT.

What version & CSD do you have installed?
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Mick17
PostPosted: Tue Jun 07, 2005 9:52 am    Post subject: Reply with quote

Newbie

Joined: 07 Jun 2005
Posts: 7
Location: UK

Probably the oldest version going!! What is the best way of finding out and are you asking about both systems?

For the record I don't deal with this on a daily basis but do remember some stuff from the training course I attended many years ago. I don't think we have applied any MQ Seried patches updates to the NT4 system in years. The AS/400 is usually up to date with PTFs etc.

Mike
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mq_crazy
PostPosted: Tue Jun 07, 2005 9:56 am    Post subject: Reply with quote

Master

Joined: 30 Jun 2004
Posts: 295

In the command window type mqver that will give you the version and CSD.
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JT
PostPosted: Tue Jun 07, 2005 9:58 am    Post subject: Reply with quote

Padawan

Joined: 27 Mar 2003
Posts: 1564
Location: Hartford, CT.

http://www.mqseries.net/phpBB2/viewtopic.php?t=3280
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fjb_saper
PostPosted: Tue Jun 07, 2005 12:57 pm    Post subject: Reply with quote

Grand High Poobah

Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY

Is there any kind of a firewall between the 2 machines?
Is the listener running on the AS400 ?
Is the user running the listener on the AS400 member of the mqm group?

Enjoy
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Mick17
PostPosted: Tue Jun 07, 2005 1:35 pm    Post subject: Reply with quote

Newbie

Joined: 07 Jun 2005
Posts: 7
Location: UK

OK - thanks for all the prompts guys!!

NT4 Version is v5.0 CSD08 (I told you it was old!!!)
AS/400 Version - Can't seem to find out:
pgm mqver in library qmqm not found
Command processor level is 420

In answer to fjb_saper, there is no firewall between the 2 machines. The listener is running on the as/400 as QUSER (not sure how to check group membership but it is same as our production as/400)

I'll keep looking.

Mike
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MQAltaf
PostPosted: Fri Jun 17, 2005 7:02 am    Post subject: Reply with quote

Centurion

Joined: 10 Feb 2005
Posts: 119

Hi,

I am also encountering the same problem as Mick17.

However, when i use runmqlsr the channel starts ups fine..it only goes into re-try when using inetd

Can anyone possibly shed any light please?

Listner is running as checked with netstat -an
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hguapluas
PostPosted: Fri Jun 17, 2005 8:56 am    Post subject: Reply with quote

Centurion

Joined: 05 Aug 2004
Posts: 105
Location: San Diego

I believe (but cannot confirm {nor deny Mr. Congressman}) that when I've run into this issue before it has involved the firewalls and a failure to put in the proper NAT conversions in one or both directions to allow for IP translation. If you are using a firewall, have your FW folks check their NAT translation tables for entries going both ways.

Just a thought...

Cheers
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jefflowrey
PostPosted: Fri Jun 17, 2005 9:37 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

If runmqlsr works, then use it.

Runmqlsr performs better, is just as easy to configure and start, and is the recommended approach from IBM.

So use it! Add an entry to /etc/rc.local or other startup file to run the listener at startup and move on to other problems.
_________________
I am *not* the model of the modern major general.
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Mick17
PostPosted: Wed Jun 29, 2005 2:05 am    Post subject: Solution Reply with quote

Newbie

Joined: 07 Jun 2005
Posts: 7
Location: UK

We now have a solution to the original problem

The problem was that the file AMQRSYNA (Mqseries channel synchronisation file) in QMQMDATA library was not being journalled to AMQRJRN journal in QUSRSYS library

To fix the problem the STRJRNPF command was used to start journaling the file, *BOTH being specified for the IMAGES parameter

We are not sure why this file was not being journalled although we are attributing this to a DR test we did on the machine.

We are also not clear as to how journaling was specified in the first place. Was it part of the original install procedure or did Mqseries automatically set the file for journaling?

I know this is a bit obscure but I was fairly sure I had covered all the other bases (I'm a network bod and haven't done AS/400 for 10 years!)

Thanks for all the helpful suggestions though
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