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MQSeries.net Forum Index » WebSphere Message Broker (ACE) Support » WMQI V5; Error 1920 While Install of IBM AgentController

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rb462627
PostPosted: Fri Apr 23, 2004 7:39 am    Post subject: WMQI V5; Error 1920 While Install of IBM AgentController Reply with quote

Novice

Joined: 23 Apr 2004
Posts: 23
Location: Hartford, CT

In the process of installing WBIMB V5 on W2K. Have the DB2 V8, base WBIMB code and CSD03 installed already. While attempting to install IBM Agent Controller:

Receiving "Error 1920 - Service IBM Agent Controller (IBM Agent Controller) Failed to start. Verifiy you have sufficient privileges to start system services"

Userid I am Installing under has "ADMINISTRATOR" authority.

Anyone run into this before??? AND how-to resolve???
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Ralph Beckers
IBM Certified Specialist - MQSeries
IBM Global Services - The Hartford Account
Office #: 860.547.4745
ralph.beckers@thehartford.com
rbeckers@us.ibm.com

"No! Try Not. Do. Or Do Not... There Is No Try!" Master Yoda
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waugh
PostPosted: Fri Apr 23, 2004 10:51 am    Post subject: Reply with quote

Master

Joined: 19 Feb 2004
Posts: 225

I would do the following...

if you have configmgr, broker running on that machine, stop them.

also, go to windows services and stop IBM Websphere MQ and see under which user that service is running?

administrator should also be part of group MQM.

now, open task manager and go to processes and see if any services running for broker, you should not see any process that starts with 'bip'. ex: 'bipbroker.exe'. stop them.

and try installation...
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rb462627
PostPosted: Mon Apr 26, 2004 8:28 am    Post subject: WMQI V5; Error 1920 While Install of IBM AgentController Reply with quote

Novice

Joined: 23 Apr 2004
Posts: 23
Location: Hartford, CT

Brought down MQSeries service, as you recommended, as well as ensuring that ADMINISTRATOR was a member of MQM. This is an install on a reimaged WINDOWS XP Pro server so the weren't any prior WMQI services or processes running. Experienced same Error 1920.

Is it possible that IBM Agent Controller needs to be installed PRIOR to WBIMB?

Thanks
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Ralph Beckers
IBM Certified Specialist - MQSeries
IBM Global Services - The Hartford Account
Office #: 860.547.4745
ralph.beckers@thehartford.com
rbeckers@us.ibm.com

"No! Try Not. Do. Or Do Not... There Is No Try!" Master Yoda
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jwende
PostPosted: Sat May 01, 2004 7:12 am    Post subject: I had the same error, but ... Reply with quote

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Joined: 02 Jul 2001
Posts: 23

I didn't specified the correct path to my Java runtime environment (c:\programme\IBM\java131\bin in my case).
Using the correct value the installation runs fine.
Hope this helps you.

Joerg
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waugh
PostPosted: Mon May 03, 2004 9:44 am    Post subject: Reply with quote

Master

Joined: 19 Feb 2004
Posts: 225

Is it possible that IBM Agent Controller needs to be installed PRIOR to WBIMB?

Nope, it does not matter when you install Agent controller..

please check if the MQ Series installed under same user a.k.a administrator.

MQ should run under same user.
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rb462627
PostPosted: Tue May 04, 2004 7:15 am    Post subject: Re: I had the same error, but ... Reply with quote

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Joined: 23 Apr 2004
Posts: 23
Location: Hartford, CT

jwende wrote:
I didn't specified the correct path to my Java runtime environment (c:\programme\IBM\java131\bin in my case).
Using the correct value the installation runs fine.
Hope this helps you.

Joerg

We've verified that there is but one (1) JRE on this server (which is WIN XP Pro) @IBM JVM 1.3.1 level. We've told the install to look for the JRE (java.exe) in both c:\program files\ibm\bin, as well as c:\program files\ibm\jre\bin. Also ensured both those dir strings were included in front of PATH and CLASSPATH statements. SAME ERROR.... Ralph
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Ralph Beckers
IBM Certified Specialist - MQSeries
IBM Global Services - The Hartford Account
Office #: 860.547.4745
ralph.beckers@thehartford.com
rbeckers@us.ibm.com

"No! Try Not. Do. Or Do Not... There Is No Try!" Master Yoda
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rb462627
PostPosted: Tue May 04, 2004 7:17 am    Post subject: Reply with quote

Novice

Joined: 23 Apr 2004
Posts: 23
Location: Hartford, CT

waugh wrote:
Is it possible that IBM Agent Controller needs to be installed PRIOR to WBIMB?

Nope, it does not matter when you install Agent controller..

please check if the MQ Series installed under same user a.k.a administrator.

MQ should run under same user.


Attempting install from "mqadmin" userid, in all cases. Has "administrator" authority.
Tnks
Ralph
_________________
Ralph Beckers
IBM Certified Specialist - MQSeries
IBM Global Services - The Hartford Account
Office #: 860.547.4745
ralph.beckers@thehartford.com
rbeckers@us.ibm.com

"No! Try Not. Do. Or Do Not... There Is No Try!" Master Yoda
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Nick Lethbridge
PostPosted: Fri Nov 19, 2004 2:28 pm    Post subject: Reply with quote

Voyager

Joined: 13 Aug 2001
Posts: 88
Location: Santander, UK

I'm sure that you resolved this long ago....

However, anyone else encountering it might want to check out:
http://safariexamples.informit.com/032118579X/install.html
(Search for "Error 1920")

Regards,
Nick.
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