| Author |
Message
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| Shalini |
 Posted: Tue Aug 17, 2004 6:13 am Post subject: 2195 + Probe Id : AD031001 : Rc=1117 from WriteFile |
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Master
Joined: 30 Apr 2002
Posts: 224
Location: India
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Hi,
We are usin Windows 2000 with MQ5.3 CSD5. Iam continusly getting the error shown below.
1) In the Event viewer of windows Iam getting
An error was detected on device \Device\Harddisk0\DR0 during a paging operation.
2) In the AMQErr01.log
MQ detected an unexpected error when calling the operating system. The MQ error recording routine has been called.
Use the standard facilities supplied with your system to record the problem identifier, and to save the generated output files. Contact your IBM support center. Do not discard these files until the problem has been resolved.
An internal WebSphere MQ error has occurred on queue manager QMXXX.00.
An error has been detected, and the WebSphere MQ error recording routine has been called. The failing process is process 1904.
Use the standard facilities supplied with your system to record the problem identifier, and to save the generated output files. Contact your IBM support center. Do not discard these files until the problem has been resolved.
3) The FDC file shows:
****************************************************
+-----------------------------------------------------------------------------+
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| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Tue August 17 15:37:47 Malay Peninsula Standard Time |
| Host Name :- ML005N0 (Windows 2000 Build 2195: Service Pack 4) |
| PIDS :- 5724B4100 |
| LVLS :- 530.5 CSD05 |
| Product Long Name :- WebSphere MQ for Windows |
| Vendor :- IBM |
| Probe Id :- AD031001 |
| Application Name :- MQM |
| Component :- adiWriteFile |
| Build Date :- Sep 27 2003 |
| CMVC level :- p530-05-L030926 |
| Build Type :- IKAP - (Production) |
| UserID :- MUSR_MQADMIN |
| Process Name :- C:\Software\WebsphereMQ5.3\bin\amqzxma0.exe |
| Process :- 00001904 |
| Thread :- 00000001 |
| QueueManager :- QMXXX.00 |
| Major Errorcode :- xecF_E_UNEXPECTED_SYSTEM_RC |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ6119 |
| Probe Severity :- 2 |
| Probe Description :- AMQ6119: An internal WebSphere MQ error has occurred |
| (Rc=1117 from WriteFile) |
| FDCSequenceNumber :- 0 |
| Comment1 :- Rc=1117 from WriteFile |
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+-----------------------------------------------------------------------------+
4) Even I did a search in IBMsite but could get the matching FDCProbeID but the ProbeDescription was notmatching 
Can any one help me on the same
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| PeterPotkay |
| Posted: Tue Aug 17, 2004 7:48 pm Post subject: |
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Poobah
Joined: 15 May 2001
Posts: 7722
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| Quote: |
Use the standard facilities supplied with your system to record the problem identifier, and to save the generated output files. Contact your IBM support center. Do not discard these files until the problem has been resolved.
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Seems pretty clear what you need to do.
_________________
Peter Potkay
Keep Calm and MQ On |
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| jefflowrey |
| Posted: Wed Aug 18, 2004 5:20 am Post subject: |
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Grand Poobah
Joined: 16 Oct 2002
Posts: 19981
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Return Code 1117 from Windows is "The request could not be performed because of an I/O device error. "
So it's likely either a bad hard drive, or a permissions issue.
But definately contact IBM support. You may also want to back up your queue manager and rebuild it.
_________________
I am *not* the model of the modern major general. |
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| Shalini |
| Posted: Wed Aug 18, 2004 7:27 am Post subject: |
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Master
Joined: 30 Apr 2002
Posts: 224
Location: India
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Hi,
Where do you get "Return Code 1117 from Windows" explanations any link ?????
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| jefflowrey |
| Posted: Wed Aug 18, 2004 7:41 am Post subject: |
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Grand Poobah
Joined: 16 Oct 2002
Posts: 19981
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| JasonE |
| Posted: Fri Aug 27, 2004 6:21 am Post subject: |
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Grand Master
Joined: 03 Nov 2003
Posts: 1220
Location: Hursley
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FYI A quick way to get the info is also n a command prompt:
| Quote: |
c:\net helpmsg 1117
The request could not be performed because of an I/O device error. |
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