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MQSeries.net Forum Index » General Discussion » Sender channel fails abnormally ....

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tkaravind
PostPosted: Thu Apr 29, 2004 3:07 am    Post subject: Sender channel fails abnormally .... Reply with quote

Acolyte

Joined: 24 Jul 2001
Posts: 62

Dear All,

We have a recurring problem with one of our MQ 5.2 servers (On Win 2K)

A sender channel configured to connect from one Windows 2000 server to another fails abnormally and never recovers after that. Channel RETRYs after the first failure continuously fail so - the channel ONLY starts running with manual intervention after I remove certain messages which are stuck and will not go across and then STOP CHL & START CHL.

I cannot see anything abnormal with these messages and nor do the logs show that. There are no FDCs generated. The only information is on the Queue manager AMQ error logs which has repeated error records as below:
-----------------------------------------------------
04/24/2004 12:14:58
AMQ9002: Channel program started.
EXPLANATION:
Channel program 'AEGT1.INSV5.PCONAE2' started.
ACTION:
None.
-------------------------------------------------------------------------------
04/24/2004 12:15:34
AMQ9206: Error sending data to host inicrp05 (10.128.40.51).
EXPLANATION:
An error occurred sending data over TCP/IP to inicrp05 (10.128.40.51). This may
be due to a communications failure.
ACTION:
The return code from the TCP/IP(send) call was 10054 X('2746'). Record these values and tell your systems administrator.
----------------------------------------------------------------------
04/24/2004 12:15:34
AMQ9999: Channel program ended abnormally.
EXPLANATION:
Channel program 'AEGT1.INSV5.PCONAE2' ended abnormally.
ACTION:
Look at previous error messages for channel program 'AEGT1.INSV5.PCONAE2' in
the error files to determine the cause of the failure.
*************************************************************


Has anyone faced such a situation earlier ?
Any help would be highly valuable since this has resulted in serious business impact.

Thanks & Regards,
Aravind
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mqonnet
PostPosted: Thu Apr 29, 2004 5:13 am    Post subject: Reply with quote

Grand Master

Joined: 18 Feb 2002
Posts: 1114
Location: Boston, Ma, Usa.

Not saying this would solve your problem. But search this forum with keyword "10054" and you would find a bunch of hits. Go through them and see if you can resolve your issue.

This is a Tcp/Ip issue, to answer in just one line.

Cheers
Kumar
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tkaravind
PostPosted: Fri Apr 30, 2004 1:42 am    Post subject: Reply with quote

Acolyte

Joined: 24 Jul 2001
Posts: 62

Hi Kumar,

Thanks for the quick response. Infact we did alert our network administrators about this recurring problem but the team always pointed to the fact that it was only a problem with a particular channel at one time but the others were going thorugh - if it is a network / TCPIP issue all channels should fail.

Also, channels defined seem to be taking turns in failing - it is not the same channel that fails everytime.

So we are not seeing any pattern anywhere.

Regards,
Aravind
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jefflowrey
PostPosted: Fri Apr 30, 2004 3:33 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

tkaravind wrote:
if it is a network / TCPIP issue all channels should fail


All channels to the same machine should fail, or be affected.

Likely.
_________________
I am *not* the model of the modern major general.
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