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| devasis.sahu@ge.com |
 Posted: Thu Apr 22, 2004 4:02 am Post subject: Non-FIFO Process using Workflow |
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Newbie
Joined: 22 Apr 2004
Posts: 8
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Hi,
Have an application which uses FIFO processing as well as soon going to use NON-FIFO processing at the same stage.
Can anybody guide me as to what feature in Workflow or FDL needs to be modified or changed so that this feature can be added to the application.
Regds, |
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| manoj |
| Posted: Thu Apr 22, 2004 5:49 am Post subject: |
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Master
Joined: 30 Jan 2002
Posts: 237
Location: Virgina
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Do you mean UPES here ?
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-manoj |
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| Ratan |
| Posted: Thu Apr 22, 2004 6:41 am Post subject: |
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Grand Master
Joined: 18 Jul 2002
Posts: 1245
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what do you mean by FIFO Process and non-FIFO process?
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-Ratan |
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| devasis.sahu@ge.com |
| Posted: Thu Apr 22, 2004 8:25 pm Post subject: |
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Newbie
Joined: 22 Apr 2004
Posts: 8
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In Workflow, for decisioning , normally flow will happen in FIFO (First in First out)basis. First item to come in will be processed first and so on. And non-Fifo would be ..items would be lying idle and based on the user priority, processing will happen irrespective of the items in Workflow.
Hope the explantion is clear. |
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| vmurali_au |
| Posted: Fri Apr 23, 2004 5:15 am Post subject: |
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Voyager
Joined: 26 Mar 2004
Posts: 76
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When a user logs in to the workflow using WF client, he sees all the workitems he is authorized to work upon. The decision to work on which workitem is to be made by the user himself.
There is nothing like FIFO mechanism in MQWF i guess. Though, activities in WF can be assigned an expiry duration, and based on that duration notifications can be sent to the users, informing about the expiration, so that those activities can be treated of as higher priority and can be worked upon immediately.
Also, you can apply filters on the worklists based upon criteria such as process start date, activity state etc to identify the workitems that are pending.
I hope i didnt make it complicated. |
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| manoj |
| Posted: Fri Apr 23, 2004 6:19 am Post subject: |
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Master
Joined: 30 Jan 2002
Posts: 237
Location: Virgina
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If you are talking about Workitems processing , there are basically two ways people do it.
1. In a Get Work mode....Develop your User Interface such that you give the user the Oldest Work Item based on the Creation Date or a combination of Creation Date and Priority. This mode is useful for some business where the business doesn't want the end user to give an option of choosing the simple work items and leave the complex work.
2. The second scenario is "Cherry Picking" where a list of work items is presented to the user. Here you need to use Filters based on your business needs. The user is given chance to select the work and potentialy leaving complex work (expecting somebody else will take it up --holds very true in a team/role environment).
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| devasis.sahu@ge.com |
| Posted: Fri Apr 23, 2004 11:12 pm Post subject: |
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Newbie
Joined: 22 Apr 2004
Posts: 8
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Hi,
Logging to WorkFlow client ...we can see the work items and user will be able to work on any work item they wish to,...but here we have a web interface where user is only seeing the cases on the front end.
Can somebody explain in detail how this filter thing works so that i can explore tehe option whih might help business in terms of TAT etc.
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| Ratan |
| Posted: Mon Apr 26, 2004 6:39 am Post subject: |
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Grand Master
Joined: 18 Jul 2002
Posts: 1245
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Filter, filters the workitems based on the filter criteria.
Take a look in the Programming guide or Java API to know the filter criteria.
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-Ratan |
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