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| Windows 2000 5.2 CSD02 SNA |
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| Glen Shubert |
 Posted: Thu Jan 17, 2002 6:34 am Post subject: |
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Apprentice
Joined: 16 May 2001
Posts: 42
Location: TSYS - Columbus, GA
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I just recently upgraded my queue manager on a Windows 2000 box to 5.2 CSD02. I can no longer start my LU62 listener or my LU62 Sender channels. I uninstalled MQSeries, and re-installed and still fail. I get the following message:
The service could not be started. The process has terminated with return code 20. (AMQ4128)
In the event log I receive:
The APPC communications program could not be loaded. The attempt to load the APPC library or procedure 'wcpic32' failed with error code 5. Either the library must be installed on the system or the environment changed to allow the program to locate it.
The WCPIC32.DLL is in the c:contact admin sub-directory, which is in my path statement.
The channels and listeners worked fine with 5.1. I am running SNA Server 4.0 SP4. That has not changed. Am I looking at a registry problem?
Any help would be appreciated.
_________________
Glen Shubert
Associate Director
MQSeries Technical Support
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| isreal |
| Posted: Thu Jan 17, 2002 4:36 pm Post subject: |
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Novice
Joined: 18 Sep 2001
Posts: 22
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I have seen this problem before but not under NT! Maybe this might help you out. On Solaris there was a entry added to the qm.ini file to specify which library to use. This stanza allowed you to specify SNA9.1 or SNAP-IX. If the entry isn't there, then MQSeries defaults to SNAP-IX and errors with: APPC library couldn't be loaded.
Adding the line: `MQCommLibrary=amqcc62s' tells Mqseries to use SunLink SNA9.1 instead!
Now you just gotta figure out how to do it in NT/2000  !
Hope this helps! |
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| bower5932 |
| Posted: Fri Jan 18, 2002 12:22 pm Post subject: |
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Jedi Knight
Joined: 27 Aug 2001
Posts: 3023
Location: Dallas, TX, USA
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I did some checking on one of our internal databases, and I found somebody that was having the same problem. Here is what was mentioned:
- The directory containing wcpic32.dll is not on the SYSTEM path (Don't forget, chances are the channel is started under the userid MUSR_MQADMIN not the signed on user, so the User Path is insufficient).
- Check through the system, Advanced, Env Vars panel
- One of the dependencies of wcpic32.dll is not on the system
- From a command prompt, change into the bin directory and do 'depends wcpic32.dll', and confirm all dll's show up ok. (Depends comes from ms vc++)
- The userid in question (either signed on or MUSR_MQADMIN) doesn't have security rights to the path/file in question OR one of its dependencies (rc 5 == ACCESS_DENIED).
Use windows explorer to confirm local 'mqm' (and the signed on user, if not a member of mqm) have ability to read and execute the dll in question, the directory it is in.
For what it is worth, everything above appeared correct and the problem mysteriously went away..... |
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| Glen Shubert |
| Posted: Wed Jan 23, 2002 8:20 am Post subject: |
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Apprentice
Joined: 16 May 2001
Posts: 42
Location: TSYS - Columbus, GA
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Thanx to all who responded. All security settings were OK, I ran the DEPENDS against WCPIC32 and everything was clean. I then downloaded FILEMON from http://www.sysinternals.com and started that up to see where I was failing. Miraculously, everything works now. I have a feeling that some bit setting was cleared up by the DEPENDS command.
_________________
Glen Shubert
Associate Director
MQSeries Technical Support
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