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| kaundinya |
 Posted: Wed Dec 08, 2004 10:09 pm Post subject: [Solved] Dynamic creation of Workitems in Roles |
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Newbie
Joined: 08 Dec 2004
Posts: 6
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Hi all
While using roles to distribute workitems to a group of staff, it seems that when a new staff enters a role, no workitems are created eventhough other staff in the same group already have some. Is there anyway to change this behaviour and allocate existing workitems to the new staff?
Can this be done without changing programs or model? Thanks
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Venkat
Last edited by kaundinya on Sun Dec 12, 2004 10:41 pm; edited 1 time in total |
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| jmac |
| Posted: Wed Dec 08, 2004 10:23 pm Post subject: |
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Jedi Knight
Joined: 27 Jun 2001
Posts: 3081
Location: EmeriCon, LLC
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Any new activitres will be assigned to the new user.... However, once workitems are initially created for the role, new workitems for those activities will NOT be created for users added to the role.
_________________
John McDonald
RETIRED |
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| kaundinya |
| Posted: Wed Dec 08, 2004 10:30 pm Post subject: |
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Newbie
Joined: 08 Dec 2004
Posts: 6
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Thanks for the reply. Isn't it different from a plain Role concept?
Is there any workaround to change this behaviour. Tks.
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Venkat |
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| sac |
| Posted: Thu Dec 09, 2004 12:31 am Post subject: |
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Apprentice
Joined: 10 Feb 2003
Posts: 44
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| You can try transferring the Work item to the new user imported. |
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| kaundinya |
| Posted: Thu Dec 09, 2004 12:48 am Post subject: |
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Newbie
Joined: 08 Dec 2004
Posts: 6
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Thanks for the reply.
But it's a transfer right? Let's assume I have group called 'X' under which users u1,u2 and u3 exist with some workitems. When new user u4 joins the group and I want to allocate the same workitems to u4.
When I use transfer, I have to transfer workitems of any of the existing users (u1,u2 or u3). But it deprives the old user of his existing items. Is there any way transfer can be done without depriving any existing users of their workitems?
Thanks
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Venkat |
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| hos |
| Posted: Thu Dec 09, 2004 12:53 am Post subject: |
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Chevalier
Joined: 03 Feb 2002
Posts: 470
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Hi,
the key concept here is called 'staff resolution'. For performance reasons staff resolution takes place only once for an activity when it gets into state READY. That means the list of eligible persons is computed only once. If you want this list to be recomputed you need a 'new' activity to become READY. Place your activity in a block and finish it without meeting the block exit condition. This will drive a new iteration of activity instantiation and staff resolution will take place. However I guess this is not exactly what you want to do  |
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| kaundinya |
| Posted: Thu Dec 09, 2004 1:00 am Post subject: |
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Newbie
Joined: 08 Dec 2004
Posts: 6
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Hi,
Thanks for the advise. But, as you said, it's not something that I am looking for. Is there any configuration/parameter that I can set to recreate workitem for newly added user. Tks.
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Venkat |
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| sac |
| Posted: Thu Dec 09, 2004 1:52 am Post subject: |
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Apprentice
Joined: 10 Feb 2003
Posts: 44
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Hi,
If you know the concept of Team List, where in a only one work item is created for an activity and is assigned to only one user (say GRPUSER) who is also the owner, and all the other users who can/should work on this work item have authorization to see the work items assigned to this this one user. In this case the actual owner of the Work item is always GRPUSER. Here whenever a new user is added to the Staff deftn, he will have authorization for seeing the WorkItem of GRPUSER user. Whosoever want to work on the listed work item, would be able to transfer the work item of this GRPUSER to his work list and complete the actvity.
Hope i am clear in explaining the idea. |
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| kaundinya |
| Posted: Thu Dec 09, 2004 2:11 am Post subject: |
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Newbie
Joined: 08 Dec 2004
Posts: 6
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That's a highly useful pointer. Thanks a lot .
Appreciate if you can point me to some documentation related to Team List.
Regards
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Venkat |
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| sac |
| Posted: Thu Dec 09, 2004 3:04 am Post subject: |
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Apprentice
Joined: 10 Feb 2003
Posts: 44
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| kaundinya |
| Posted: Thu Dec 09, 2004 7:34 pm Post subject: [Solved] Dynamic creation of Workitems in Roles |
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Newbie
Joined: 08 Dec 2004
Posts: 6
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Thanks for all the info. I have my system up and running with minor changes.
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Venkat |
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