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MQSeries.net Forum Index » IBM MQ Installation/Configuration Support » MQ Explorer problem.

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Anirud
PostPosted: Wed May 05, 2004 12:46 pm    Post subject: MQ Explorer problem. Reply with quote

Master

Joined: 12 Feb 2004
Posts: 285
Location: Vermont

Hi,
I have MQ 5.3 with CSD06 on Windows XP Pro. I can create the queue manager, start it, create queues etc., from the command prompt. When I try to look at the queue managers through mq explorer, I am not able to do that. When I open mq explorer, it says not responding, but I can open mq services and create listener. I mean I can work using mq services but not mq explorer. The command server is running for the respective queue managers.

I don't understand what the problem is? If you could, please let me know what the problem is.

Thanks & Regards
Anirud.
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EddieA
PostPosted: Wed May 05, 2004 1:38 pm    Post subject: Reply with quote

Jedi

Joined: 28 Jun 2001
Posts: 2453
Location: Los Angeles

Have you applied the "fixes" on top of CSD06. You need these before you create a QM, otherwise the Listener properties are not stored correctly, and so the Listener doesn't run when you start the QM.

Cheers,
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JasonE
PostPosted: Wed May 05, 2004 2:15 pm    Post subject: Reply with quote

Grand Master

Joined: 03 Nov 2003
Posts: 1220
Location: Hursley

Look in the event log, System portion - any COM or DCOM errors?
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Anirud
PostPosted: Wed May 05, 2004 2:18 pm    Post subject: Reply with quote

Master

Joined: 12 Feb 2004
Posts: 285
Location: Vermont

I did apply the fixes on top of CSD06. Everything is working fine if I use the command prompt. The problem is that I am not able to use the MQ Explorer. I can work from the command prompt, but wanted to know what's the cause for the MQ Explorer (not responding). Any pointers.

Thanks
Anirud.
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Anirud
PostPosted: Wed May 05, 2004 2:32 pm    Post subject: Reply with quote

Master

Joined: 12 Feb 2004
Posts: 285
Location: Vermont

Hi Jason,
checked the Event Log, System portion. Didn't find any COM or DCOM errors.
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JasonE
PostPosted: Thu May 06, 2004 1:06 am    Post subject: Reply with quote

Grand Master

Joined: 03 Nov 2003
Posts: 1220
Location: Hursley

I know it seems unrelated, but could you please try the 10 steps I have listed in my update here...

http://www.mqseries.net/phpBB2/viewtopic.php?t=15136&highlight=

Also...
Are you running under windows terminal services?
What userid is MQ configured to run under?
Is this a standalone or domain machine?
Any FDC's generated?
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Anirud
PostPosted: Thu May 06, 2004 9:24 am    Post subject: Reply with quote

Master

Joined: 12 Feb 2004
Posts: 285
Location: Vermont

JasonE,
Thanks for the reply. I checked what you suggested.

Quote:
Are you running under windows terminal services?

No.

Quote:
What userid is MQ configured to run under?

mqadmin.

Quote:
Is this a standalone or domain machine?

standalone system.

Quote:
Any FDC's generated?

No.

Performed you 10 steps.


Quote:
1. Open command prompt, cd to <mq install dir>\bin directory and run amqmsrvn -regserver

command executed.

Quote:
2. Same command prompt, run regsvr32 amqmspsn.dll
got this message "DllRegisteredServer in amqmspsn.dll succeeded" when the comman was executed.

Quote:
3. Change pwd to musr_mqadmin, set in dcomcnfg under the mqseries identity page

changed password.

Quote:
4. If installed into x:\program files\.... see if there is a file called
x:\program (no extension) and rename/remove it

mq is installed in a different direcotry ( not in "x:\Program Files\...")

Quote:
5. Ensure SYSTEM.ADMIN.COMMAND.QUEUE is set to DEFPSIST(NO)

set to DEFPSIST(N0).

Quote:
6. Ensure MUSR_MQADMIN is not disabled and password is not set to expire

confirmed.

Quote:
7. Check that MUSR_MQADMIN has directory permissions to the MQ drive and directories including WINNT and SYSTEM32
confirmed.

Quote:
8. Ensure MUSR_MQADMIN has logon as a service and logon as a batch job rights

confirmed.

Quote:
9. Ensure the computer does not have the browser service disabled as MQ Install seems to require it for some reason.
browser service enabled.

Quote:
10. Do the dcomcnfg ensure Default Authentication Level is Connect

confirmed.

I have observed something. when I look at the processes, I see all the amq*.exe processes twice ( except amqmsrvn.exe and amqsvc.exe), and amqxssvn.exe - 7 times. why is everything running twice? what is amqxssvn.exe used for? Please let me know about these.

Thanks.
Anirud.
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JasonE
PostPosted: Fri May 07, 2004 12:59 am    Post subject: Reply with quote

Grand Master

Joined: 03 Nov 2003
Posts: 1220
Location: Hursley

More questions

1. Is mqadmin in the local mqm group (I assume so, or you wouldnt get those qmgrs running!)

2. Are all the amq* processes running under that userid (use eg. process explorer from www.sysinternals.com)

Assuming yes to both of these...

Make sure mqadmin is given the following local security rights:

Quote:

SE_BATCHLOGON_RIGHT "Logon as a batch job"
SE_SHUTDOWN_NAME "Shut down the system"
SE_TCB_NAME "Act as part of the operating system"
SE_CHANGE_NOTIFY_NAME "Bypass traverse checking"
SE_ASSIGNPRIMARYTOKEN_NAME "Replace a process level token"
SE_INCREASE_QUOTA_NAME "Increase quotas"
SE_DEBUG_NAME "Debug programs"


Does this help?
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royr
PostPosted: Sun May 09, 2004 1:52 am    Post subject: Same problem Reply with quote

Acolyte

Joined: 30 Jun 2001
Posts: 65
Location: Israel

Hi Jason,

Just installed MQ 5.3 with CSD06 on a fresh Windows 2003 machine. Straightforward installation - all defaults. Got the same problem - after creating a queue manager it doesn't show up in the Services or Explorer snap-ins.
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JasonE
PostPosted: Mon May 10, 2004 3:56 am    Post subject: Reply with quote

Grand Master

Joined: 03 Nov 2003
Posts: 1220
Location: Hursley

royr - Are you using terminal services to access this? What userid is MQ configured to run under (if defaults, then musr_mqadmin). Is the machine in a domain, or standalone?

Try the steps listed above (1->10) first, as they resolve the majority of explorer related problems.
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Anirud
PostPosted: Fri May 14, 2004 7:16 am    Post subject: Reply with quote

Master

Joined: 12 Feb 2004
Posts: 285
Location: Vermont

Hi Jason,
sorry for the late reply.
Quote:
Is mqadmin in the local mqm group

Yes.
Quote:
Are all the amq* processes running under that userid

Yes.

I just happened to get it working (I did nothing though). clicked on the MQExplorer and I think it took 10 min.( approximately) to get it started. Earlier I was ending the process in about 5 min. I don't know why is it taking that long? any idea?

Thanks for your time.

Regards
Anirud.[/quote]
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JasonE
PostPosted: Fri May 14, 2004 7:28 am    Post subject: Reply with quote

Grand Master

Joined: 03 Nov 2003
Posts: 1220
Location: Hursley

During that time is the cpu at 100% (check task manager). Check to see if amqmsrvn.exe is running during that wait time too, and is it eating all the cpu time?

Take a look in regedit at:
HKLM\SOFTWARE\IBM\MQSeries\CurrentVersion\Configuration\Services

Do you have listed qmgrs which you have previously deleted? If so, delete that tree (ie the qmgr under the services folder) and reboot to see if things improve.

Aside from that I would probably need to see a trace to see what was going on...
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hguapluas
PostPosted: Thu Aug 05, 2004 3:08 pm    Post subject: Just an after thought. Reply with quote

Centurion

Joined: 05 Aug 2004
Posts: 105
Location: San Diego

While this may not be the cause of your problem, you may also want to check for viruses, disk fragmentation and damaged or failing sectors. These have been known from time to time to cause severely delayed responses.
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