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stube · Posted: Sun Feb 17, 2002 8:31 am Post subject:

If I have got 2 sales teams, namely A and B, each comprises of 2 salespersons, 1 sales team lead. The 2 teams are supervised by the SAME MANAGER.

So any new business from team A's salesperson would be passed to Team A's lead and then to the manager. Same case for sales originated by team B's salesperson.

If I want to model the situation in MQWF, how can i achieve this?

Should I use two flows for the two teams:
1. Routing from Team A's salespersons to Team A lead and finally to Manager
2. Routing from Team B's salespersons to Team B lead and finally to Manager
So the routing rules would be "hardcoded" with the name of team leads and manager, instead of using "ROLE" as the destination.

I wonder if there's other better method to model such a situation in MQWF, instead of hardcoding the name of the team leads and so?

Thank you in advance for your help!!!!