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MQSeries.net Forum Index » General IBM MQ Support » I am not able to start the multi instance Qmanger.

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 I am not able to start the multi instance Qmanger. « View previous topic :: View next topic » 
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depuk
PostPosted: Fri Apr 28, 2023 6:43 pm    Post subject: I am not able to start the multi instance Qmanger. Reply with quote

Apprentice

Joined: 13 Nov 2015
Posts: 31

Recently i have configured the multi instace qmanger.Few days back it was working fine .Now i am not able to start the Qmanger using strmqm -x qmgr name even tried with strmqm .i am getting below errors in the qmgr logs.i am using MQ9.2.5.0 on linux servers.please suggest.


04/27/2023 01:33:06 AM - Process(521531.1) User(mqm) Program(amqzxma0)
Host(XXXXX) Installation(Installation1)
VRMF(9.2.5.0) QMgr(XXXX)
Time(2023-04-28T06:10:06.535Z)
CommentInsert3(XXXX)

AMQ5525E: The IBM MQ Object Authority Manager has failed.

EXPLANATION:
The Object Authority Manager has failed to complete an MQ request.
ACTION:
Check the queue manager error logs for messages explaining the failure and try
to correct the problem accordingly.
----- amqzxma0.c : 7541 -------------------------------------------------------
04/27/2023 01:33:05 AM - Process(521608.11) User(mqm) Program(amqzmur0)
Host(XXXX) Installation(Installation1)
VRMF(9.2.5.0) QMgr(XXXXX)
Time(2023-04-28T06:10:05.993Z)
ArithInsert2(5)
CommentInsert1(APP-SIGNAL)

AMQ5037I: The queue manager task 'APP-SIGNAL' has started.

EXPLANATION:
The restartable utility task manager has started the APP-SIGNAL task. This task
has now started 5 times.
ACTION:
None.
----- amqzmut0.c : 1874 -------------------------------------------------------
04/27/2023 01:33:06 AM - Process(521531.1) User(mqm) Program(amqzxma0)
Host(XXXXX) Installation(Installation1)
VRMF(9.2.5.0) QMgr(XXXXX)
Time(2023-04-28T06:10:06.616Z)
CommentInsert1(9.2.5.0)
CommentInsert3(XXXXX)

AMQ8003I: IBM MQ queue manager 'XXXX' started using V9.2.5.0.

EXPLANATION:
IBM MQ queue manager 'XXXX' started using V9.2.5.0.
ACTION:
None.
----- amqzxma0.c : 7669 -------------------------------------------------------
04/27/2023 01:33:06 AM - Process(521531.10) User(mqm) Program(amqzxma0)
Host(XXXX) Installation(Installation1)
VRMF(9.2.5.0) QMgr(XXXX)
Time(2023-04-28T06:10:06.617Z)
ArithInsert1(521573)
CommentInsert1(amqzfuma)

AMQ5008S: An essential IBM MQ process 521573 (amqzfuma) cannot be found and is
assumed to be terminated.

EXPLANATION:
1) A user has inadvertently terminated the process. 2) The system is low on
resources. Some operating systems terminate processes to free resources. If
your system is low on resources, it is possible it has terminated the process
so that a new process can be created.
ACTION:
IBM MQ will stop all MQ processes. Inform your systems administrator. When
the problem is rectified IBM MQ can be restarted.
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fjb_saper
PostPosted: Sat Apr 29, 2023 2:10 am    Post subject: Reply with quote

Grand High Poobah

Joined: 18 Nov 2003
Posts: 20696
Location: LI,NY

What user ID are you using to run strmqm ?
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depuk
PostPosted: Sun Apr 30, 2023 4:23 am    Post subject: Reply with quote

Apprentice

Joined: 13 Nov 2015
Posts: 31

I am using mqm user id fjb_saper.Thanks .
Now issue got resolved.issue is with security parameters of shared path.After changing qmangers came up.

Thanks
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exerk
PostPosted: Sun Apr 30, 2023 10:33 am    Post subject: Reply with quote

Jedi Council

Joined: 02 Nov 2006
Posts: 6339

depuk wrote:
...Now issue got resolved. Issue is with security parameters of shared path. After changing qmanagers came up...

So what changed, who changed it, and why did they change it?
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It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys.
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bruce2359
PostPosted: Sun Apr 30, 2023 3:45 pm    Post subject: Reply with quote

Poobah

Joined: 05 Jan 2008
Posts: 9400
Location: US: west coast, almost. Otherwise, enroute.

depuk wrote:
I am using mqm user id fjb_saper.Thanks .
Now issue got resolved.issue is with security parameters of shared path.After changing qmangers came up.

Thanks

Are you saying that changing RWX permission bits resolved the issue? Precisely what was changed?
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depuk
PostPosted: Mon May 01, 2023 7:32 pm    Post subject: Reply with quote

Apprentice

Joined: 13 Nov 2015
Posts: 31

Yes Bruce.Network admin told me file permissions are changed after remount the file system.Now its working .
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exerk
PostPosted: Tue May 02, 2023 2:10 am    Post subject: Reply with quote

Jedi Council

Joined: 02 Nov 2006
Posts: 6339

depuk wrote:
Yes Bruce.Network admin told me file permissions are changed after remount the file system.Now its working .

To avoid confusion, and provide a timeline:

1. The permissions were correct prior to a reboot of the standby server, or dismount/remount of the file system, i.e. strmqm -x was successful on the standby server?

2. The standby server was rebooted, or the file system was dismounted/remounted, after which the file system permissions were incorrect and strmqm -x was unsuccessful on the standby server?

Whether the file systems auto-mount, or manually remounted, part of the procedure should be to re-establish the correct ownership and permissions.
_________________
It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys.
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depuk
PostPosted: Tue May 02, 2023 6:49 am    Post subject: Reply with quote

Apprentice

Joined: 13 Nov 2015
Posts: 31

Hi Exerk
We faced this problem on DR servrs.when i try to bring the qmgr up using strmqm -x on the first server then i faced this problem.File system is manually remounted ,I think at that time permissions are changed.After network admin modified the correct permissions then issue got resolved.
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bruce2359
PostPosted: Tue May 02, 2023 8:04 am    Post subject: Reply with quote

Poobah

Joined: 05 Jan 2008
Posts: 9400
Location: US: west coast, almost. Otherwise, enroute.

depuk wrote:
Yes Bruce.Network admin told me file permissions are changed after remount the file system.Now its working .

Please be more precise. Which file system(s)? Which permission(s)?

For example, did you/they grant x (execute) to IBM MQ internal programs to non-mqm - user/group/other?
_________________
I like deadlines. I like to wave as they pass by.
ב''ה
Lex Orandi, Lex Credendi, Lex Vivendi. As we Worship, So we Believe, So we Live.
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depuk
PostPosted: Tue May 02, 2023 9:30 pm    Post subject: Reply with quote

Apprentice

Joined: 13 Nov 2015
Posts: 31

Hi Bruce,
Sorry i dont have exact details.Now i don't have access to servers also. i worked with them to setup multi instance few months back.Now they want to move to DR and they contacted me when they faced this issue.Intially i thought issue is with MQ .i am able to create new dummy qmgr on the DR server but when we try to create new dummy multi instance qmgr using this shared path then not able to create. So I told them issue is with shared file system.They checked with network admin.
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exerk
PostPosted: Wed May 03, 2023 11:57 am    Post subject: Reply with quote

Jedi Council

Joined: 02 Nov 2006
Posts: 6339

depuk wrote:
Hi Bruce,
Sorry i dont have exact details.Now i don't have access to servers also. i worked with them to setup multi instance few months back...

And the issue should have been identified and corrected then, when you should have carried out an uncontrolled failover, i.e., a power-interrupt of the Primary server.

depuk wrote:
...Intially i thought issue is with MQ .i am able to create new dummy qmgr on the DR server but when we try to create new dummy multi instance qmgr using this shared path then not able to create. So I told them issue is with shared file system.They checked with network admin.

This illustrates a lack of due diligence and a test plan - takeover/failover should have been tested after creation of the queue manager, independent of the applications, and then with the applications connected to test their reconnection capability.
_________________
It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys.
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