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kodiakk · Posted: Tue Jun 27, 2017 11:02 am Post subject:

Good morning,
Over the last year or so, we have been experiencing period "monitor loss", for lack of a better term.
In my environment, we have nearly 300 FTE agents, sending and receiving files from stores to corporate headquarters, and vice versa.
From time to time, a store will "lose" a monitor that is responsible for moving files that are generated throughout the day (as opposed to our other monitors that are once a day). Each store has 3 monitors (one for each type of file we're transferring), but it is ALWAYS the same monitor that randomly disappears from any given store. The one that moves files throughout the day.

The solution is to re-run the FTECREATEMONITOR command on the coordination queue manager. Once this is done, the files are all picked up and delivered again.

The next time this happens, it could (and usually is) to another store. Seems to happen maybe once or twice a month... no pattern to the date/time anything that I can figure out.

We are running versions 7.0.4.1 (Coordination queue manager) and 7.0.4.2 in the stores. MQ version is 7.0.1.6. All systems are in a Windows environment.

Thanks for any help you can provide.
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