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MQSeries.net Forum Index » General IBM MQ Support » Deliverable of MQ Support

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Roopal
PostPosted: Wed Jun 03, 2015 9:08 pm    Post subject: Deliverable of MQ Support Reply with quote

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Joined: 30 Apr 2009
Posts: 13

Hi..I will be handling MQ support and getting Knowledge for that from other company .Please let me know the important deliverables for MQ6.As further on I will be alone.

Thanks in Advance
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bruce2359
PostPosted: Wed Jun 03, 2015 10:04 pm    Post subject: Reply with quote

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Joined: 05 Jan 2008
Posts: 9469
Location: US: west coast, almost. Otherwise, enroute.

do you have any knowledge or experience with MQ?
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Roopal
PostPosted: Wed Jun 03, 2015 10:22 pm    Post subject: Reply with quote

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Joined: 30 Apr 2009
Posts: 13

yes ...
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mqjeff
PostPosted: Thu Jun 04, 2015 4:25 am    Post subject: Reply with quote

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Joined: 25 Jun 2008
Posts: 17447

Have you experience with supporting MQ?

Do you understand principles of server/software support in general?

Do you understand how to find the relevant documentation for the v6 level of MQ?

If the answer to all of these questions is "yes", even if it's "yes, but very little", then you are probably going to be ok, particularly with assistance/knowledge from another company.

But you should still plan to spend some time reading the documentation, and thinking about the documentation, and making sure you have a setup you can test things against -ideally on your workstation so that if something breaks, you do not impact anyone else.

In terms of "deliverables", these will be outlined in the contract you are under. We can't tell you what they are. And likely wouldn't, even if we could. That's really your job, not ours.
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exerk
PostPosted: Thu Jun 04, 2015 4:36 am    Post subject: Re: Deliverable of MQ Support Reply with quote

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Joined: 02 Nov 2006
Posts: 6339

Roopal wrote:
...Please let me know the important deliverables for MQ6...

The most important being that if the 'other company' has not purchased extended support for that out-of-date version, then what is your company going to do about it?
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Vitor
PostPosted: Thu Jun 04, 2015 5:15 am    Post subject: Reply with quote

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Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

The same comments apply as in your near-duplicate post here, even down to the fact that MQv6 is as out of support as MBv6.
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