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shwe
PostPosted: Wed Apr 16, 2014 3:26 am    Post subject: Messages stuck on transmission queue Reply with quote

Novice

Joined: 28 Dec 2012
Posts: 13

Hi All,

We are running MQ Version 6 on windows 2003( We have extended support from IBM for this ).

Messages are put through a channel on queue Manager A, from there it goes to an alias queue on Queue Manager B.
However the messages are stuck in the transmit queue of queue manager A. The cluster channels between two queue Managers are up and running.
The listeners are up and running.
There are no uncommitted msgs on the transmission queue. This is the error in logs of server A
============================================
-------------------------------------------------------------------------------
16/04/2014 11:53:11 - Process(5240.1 User(MUSR_MQADMIN) Program(amqrmppa.exe)
AMQ9002: Channel 'TO_REPBRI_PW12_SEC' is starting.

EXPLANATION:
Channel 'TO_REPBRI_PW12_SEC' is starting.
ACTION:
None.
-------------------------------------------------------------------------------
16/04/2014 11:53:32 - Process(5240.1 User(MUSR_MQADMIN) Program(amqrmppa.exe)
AMQ9209: Connection to host 'SERVER B)' closed.

EXPLANATION:
An error occurred receiving data from 'SERVER B' over TCP/IP.
The connection to the remote host has unexpectedly terminated.
ACTION:
Tell the systems administrator.
----- amqccita.c : 3094 -------------------------------------------------------
16/04/2014 11:53:32 - Process(5240.1 User(MUSR_MQADMIN) Program(amqrmppa.exe)
AMQ9999: Channel program ended abnormally.

EXPLANATION:
Channel program 'TO_REPBRI_PW12_SEC' ended abnormally.
ACTION:
Look at previous error messages for channel program 'TO_REPBRI_PW12_SEC' in the
error files to determine the cause of the failure.
=============================================

Please could you suggest what needs to be done for messages to flow out of transmission queue.
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fjb_saper
PostPosted: Wed Apr 16, 2014 3:51 am    Post subject: Reply with quote

Grand High Poobah

Joined: 18 Nov 2003
Posts: 20696
Location: LI,NY

Depending on your version of 6, there was some trouble with the message compression attributes (if memory serves it affected FP 6 and 7) of 6.0.2...

The alignment was not kept right after compression... and the symptoms would match what you see...


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shwe
PostPosted: Wed Apr 16, 2014 4:11 am    Post subject: Reply with quote

Novice

Joined: 28 Dec 2012
Posts: 13

Dear FJB,

Thanks for your reply, I did not fully understand.

Could you please let me know any steps which would help in getting passed from transmit queue
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shwe
PostPosted: Wed Apr 16, 2014 7:09 am    Post subject: Reply with quote

Novice

Joined: 28 Dec 2012
Posts: 13

Dear Experts,

Can you shed some light on how to progress on this issue please
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PaulClarke
PostPosted: Wed Apr 16, 2014 7:16 am    Post subject: Reply with quote

Grand Master

Joined: 17 Nov 2005
Posts: 1002
Location: New Zealand

Since it is server B which appears to be closing the connection I'm a little surprised you don't tell us what is in server B's error log. Is there anything there around the time of the failure ?

Cheers,
P.
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MQGem Software
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exerk
PostPosted: Wed Apr 16, 2014 7:17 am    Post subject: Reply with quote

Jedi Council

Joined: 02 Nov 2006
Posts: 6339

And what do the error logs of the receiving system state?
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It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys.
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shwe
PostPosted: Wed Apr 16, 2014 7:42 am    Post subject: Reply with quote

Novice

Joined: 28 Dec 2012
Posts: 13

Please find below the error received on server B around the same time.

Connection is failing to itself. Cluster channel looks to be fine.

=================================================
16/04/2014 11:49:54 - Process(4088.92) User(MUSR_MQADMIN) Program(amqrmppa.exe)
AMQ9209: Connection to host 'Server B' closed.

EXPLANATION:
An error occurred receiving data from 'Server B' over TCP/IP.
The connection to the remote host has unexpectedly terminated.
ACTION:
Tell the systems administrator.
----- amqccita.c : 3094 -------------------------------------------------------
16/04/2014 11:49:54 - Process(4088.92) User(MUSR_MQADMIN) Program(amqrmppa.exe)
AMQ9999: Channel program ended abnormally.

EXPLANATION:
Channel program 'TO_REPBRI_PW12_SEC' ended abnormally.
ACTION:
Look at previous error messages for channel program 'TO_REPBRI_PW12_SEC' in the
error files to determine the cause of the failure.
----- amqrccca.c : 777 --------------------------------------------------------
16/04/2014 11:57:50 - Process(4088.93) User(MUSR_MQADMIN) Program(amqrmppa.exe)
AMQ9665: SSL connection closed by remote end of channel '????'.

EXPLANATION:
The SSL connection was closed by the remote end of the channel during the SSL
handshake. The channel is '????'; in some cases its name cannot be determined
and so is shown as '????'. The channel did not start.
ACTION:
Check the remote end of the channel for SSL-related errors. Fix them and
restart the channel.
----- amqccisa.c : 1330 -------------------------------------------------------
16/04/2014 11:57:50 - Process(4088.93) User(MUSR_MQADMIN) Program(amqrmppa.exe)
AMQ9492: The TCP/IP responder program encountered an error.

EXPLANATION:
The responder program was started but detected an error.
ACTION:
Look at previous error messages in the error files to determine the error
encountered by the responder program.
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PaulClarke
PostPosted: Wed Apr 16, 2014 7:54 am    Post subject: Reply with quote

Grand Master

Joined: 17 Nov 2005
Posts: 1002
Location: New Zealand

Well this prompts a few questions in my mind:


  • Are the time clocks really over 4 minutes out ? That seems like a lot
  • Has this channel ever worked ? Or is it a problem that has just started happening?
  • Is the channel going over anything unusual - like IPT for example
  • Both ends seem to be complaining that the connection was closed on them - this is often indicative of a firewall (or something) getting in the way. It is unusual for it to happen just seconds after the connection is made though

Cheers,
Paul
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MQGem Software
www.mqgem.com
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exerk
PostPosted: Wed Apr 16, 2014 7:56 am    Post subject: Reply with quote

Jedi Council

Joined: 02 Nov 2006
Posts: 6339

What do you mean by "...Connection is failing to itself..."? How many queue managers are configured on Server B? Are all CLUSSDR/CLUSRCVR SSL attributes set correctly? Do you have good channel connections between your FRs?
_________________
It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys.
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