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MQSeries.net Forum Index » WebSphere Message Broker (ACE) Support » MB v7 install on RH 64-bit problem

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sebastia
PostPosted: Tue Feb 26, 2013 6:03 am    Post subject: MB v7 install on RH 64-bit problem Reply with quote

Grand Master

Joined: 07 Oct 2004
Posts: 1003

Good evening. I have problems installing MB v7 on Linux 64-bit

We have un-tar'd CZED9ML.tar.gz {MB v7.0.0.1 Linux x86-64 Multilingual}

Machine is RHEL v6.1, 64-bit

From a command line, using root user, we run

Quote:
/tmp/software/mb/messagebroker_runtime1/setuplinuxx64 - console


... and all I get is

Quote:
[root@rhv6-64b messagebroker_runtime1]# ./setuplinuxx64.bin -console
InstallShield Wizard

Initializing InstallShield Wizard...

Searching for Java(tm) Virtual Machine...
.
Preparing Java(tm) Virtual Machine...
..................................
...................................
...................................
...................................
...................................
...................................
...................................
...................................
...................................
...................................
...................................
...................................
...................................
...................................
...................................
...................................
...................................
..................................[root@rhv6-64b messagebroker_runtime1]#


Nothing else.

Nothing gets installed,
absolutely no error thrown on screen or /var/log/messages

Any idea is welcome ... Sebastian.
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lancelotlinc
PostPosted: Tue Feb 26, 2013 6:11 am    Post subject: Reply with quote

Jedi Knight

Joined: 22 Mar 2010
Posts: 4941
Location: Bloomington, IL USA

You need to follow the installation instructions which includes adding the 32-bit OS libs to the system.
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sebastia
PostPosted: Tue Feb 26, 2013 6:15 am    Post subject: Reply with quote

Grand Master

Joined: 07 Oct 2004
Posts: 1003

first I would like to receive any error message telling me what is going wrong ... if possible
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mqjeff
PostPosted: Tue Feb 26, 2013 6:15 am    Post subject: Reply with quote

Grand Master

Joined: 25 Jun 2008
Posts: 17447

lancelotlinc wrote:
You need to follow the installation instructions which includes adding the 32-bit OS libs to the system.

And you verified that that is the correct response for the version mentioned?
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lancelotlinc
PostPosted: Tue Feb 26, 2013 6:24 am    Post subject: Reply with quote

Jedi Knight

Joined: 22 Mar 2010
Posts: 4941
Location: Bloomington, IL USA

mqjeff wrote:
lancelotlinc wrote:
You need to follow the installation instructions which includes adding the 32-bit OS libs to the system.

And you verified that that is the correct response for the version mentioned?


If I were doing the installation, I would invest more time and effort. My suggestion to the OP is to follow the installation instructions. One of the steps for RHEL 64-bit systems is to install the 32-bit OS libs. This is due to the fact that the installer is written as 32-bit, even for 64-bit products.

Beyond that, there are preparation steps that need to happen before the installer runs. Based on how the OP worded his query, it occurs to me that none of the system preparation steps were attempted. The OP wants to install the product on an unconfigured server.

I may be wrong. I have made errors in the past.
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sebastia
PostPosted: Tue Feb 26, 2013 6:40 am    Post subject: Reply with quote

Grand Master

Joined: 07 Oct 2004
Posts: 1003

If "OP" it's me, this is what I've done :

a) got a pointer to PUBLIB, MB version 7

>>> http://publib.boulder.ibm.com/infocenter/wmbhelp/v7r0m0/index.jsp

b) in paralel, got the MB InstallGuide for MB v7

>>> ftp://ftp.software.ibm.com/software/integration/wbibrokers/docs/V7.0/messagebroker_InstallationGuide.pdf

c) verified Operating System requirements

>>> http://publib.boulder.ibm.com/infocenter/wmbhelp/v6r1m0/topic/com.ibm.etools.mft.doc/ah09082_.htm

Here, I did find this requirement :

If you install Red Hat Enterprise Linux V4 or V5, the SELinux feature is not supported. SELinux is enabled by default; you must disable it before you install the Message Broker Toolkit or a WebSphere Message Broker runtime component.

d) I did read "32-bit and 64-bit platform support"

>>> http://publib.boulder.ibm.com/infocenter/wmbhelp/v6r1m0/topic/com.ibm.etools.mft.doc/ah62600_.htm

I am sorry if I didnt find the requirement to install the 32-bit libs ...

Can you provide a pointer ... URL ?

Thanks. Sebastian.
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lancelotlinc
PostPosted: Tue Feb 26, 2013 6:55 am    Post subject: Reply with quote

Jedi Knight

Joined: 22 Mar 2010
Posts: 4941
Location: Bloomington, IL USA

Here is the general installation guide:

ftp://public.dhe.ibm.com/software/integration/wbibrokers/docs/V7.0/GA/bh26050_.pdf

The info about the 32-bit libs may be in the readme file. Check the files that came with your download for the readme.

Follow the installation guide before you execute the installer to properly configure the system: such as creating the groups and Ids. You may not like to use mqm as the Broker Id because mqm primary group is not mqbrkrs.
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sebastia
PostPosted: Tue Feb 26, 2013 7:09 am    Post subject: Reply with quote

Grand Master

Joined: 07 Oct 2004
Posts: 1003

1) your PDF and mine are exactly the same and there is nothing (as far as I can see) about 32-bit libs install.

Will search readme.htm and more.

2) I dont use "mqm:mqm", but "brk:mqsibrkrs"
Anyway, I install using "root"

Thanks.
Sebastian.
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mqjeff
PostPosted: Tue Feb 26, 2013 7:17 am    Post subject: Reply with quote

Grand Master

Joined: 25 Jun 2008
Posts: 17447

I believe there is a temporary installer log file in /tmp or something that may also show information about what's failing.

I don't believe the installers write anything to syslog.
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sebastia
PostPosted: Tue Feb 26, 2013 7:27 am    Post subject: Reply with quote

Grand Master

Joined: 07 Oct 2004
Posts: 1003

Thanks, Jeff, but I emptied /tmp and nothing is written there .. at least at first step.
Looking into "setuplinuxx64" shell, it will write something after MB is installed and it wants to install IE02 :

Quote:
if [ "$ISMPRes" = "0" ]; then
if [ -r /tmp/IE02install.sh ]; then
InstallerDir=`dirname $0 2>/dev/null`
export InstallerDir

# Make the script created by the runtime installer executable
chmod 755 /tmp/IE02install.sh

# Run the IE02 installer script
/tmp/IE02install.sh

# Remove the generated script
rm /tmp/IE02install.sh
fi
else
echo $ISMPRes
exit $ISMPRes
fi


Nice evening all ! Be back tomorrow, spanish time ...
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mqjeff
PostPosted: Tue Feb 26, 2013 7:31 am    Post subject: Reply with quote

Grand Master

Joined: 25 Jun 2008
Posts: 17447

There should be an mqsi7.log or something in /tmp. it might be getting moved to <product_install>/ however... (/opt/ibm/mqsi or etc.)
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sebastia
PostPosted: Tue Feb 26, 2013 8:14 am    Post subject: Reply with quote

Grand Master

Joined: 07 Oct 2004
Posts: 1003

/tmp is empty and /var/mqsi also ...
Tried "find / -name mq*.log" with no success : only 2 "mqxr.log" files came up, coming from MQ (TT)

The "crash" is VERY fast ...

I suspect JVM does not start ... or waits for some $DISPLAY .... for graphical (?) install ...

When I run "./setuplinuxx64.bin -console" ... it takes 1.4 seconds to display the prompt again ... not usual if JVM is involved ...

Bye - now I have to go
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Esa
PostPosted: Tue Feb 26, 2013 8:34 am    Post subject: Reply with quote

Grand Master

Joined: 22 May 2008
Posts: 1387
Location: Finland

lancelotlinc wrote:
mqjeff wrote:
lancelotlinc wrote:
You need to follow the installation instructions which includes adding the 32-bit OS libs to the system.

And you verified that that is the correct response for the version mentioned?


If I were doing the installation, I would invest more time and effort. My suggestion to the OP is to follow the installation instructions. One of the steps for RHEL 64-bit systems is to install the 32-bit OS libs. This is due to the fact that the installer is written as 32-bit, even for 64-bit products.


I don't think you can use 32-bit libraries on 64-bit linux. AIX can run 32-bit applications but 64-bit linux cannot.

It's more likely there is something wrong with the JRE.

lancelotlinc wrote:
I may be wrong. I have made errors in the past.

I may be wrong, too. I have made even more errors in the past.
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lancelotlinc
PostPosted: Tue Feb 26, 2013 1:35 pm    Post subject: Reply with quote

Jedi Knight

Joined: 22 Mar 2010
Posts: 4941
Location: Bloomington, IL USA

http://www-01.ibm.com/support/docview.wss?uid=swg21380014

Quote:
Install 32-bit runtime support libraries on Red Hat Enterprise Linux, if they are not present (RHEL 6.x by default does not install these)

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smdavies99
PostPosted: Tue Feb 26, 2013 8:14 pm    Post subject: Reply with quote

Jedi Council

Joined: 10 Feb 2003
Posts: 6076
Location: Somewhere over the Rainbow this side of Never-never land.

As an RHCE (for my sins) I developed a Kickstart file for RHEL 6.0/6.1 (64 bit) that would install ALL the 32bit rpm's needed to allow you to install not only broker but WMQ 7.0 as well. for example, you need the 32nit version of libXp in order to run MQExplorer.

It would be nice if someone from the Hursley team did this and put it into the documentation. It would save an awful lot of time for sysadmins out in the field.

IIRC, there is a post of mine from a couple of years ago that lists the packages needed for 7.0.0.1. I'm on a business trip so I don't have the kickstart file available.

It took me about 3-4 hours to develop a list of both 32 and 64 bit packages needed by Broker. Any competent Linux Sysadmin should be able to generate one with a little effort.
Asking broker developers to do this is a sure fire way to get a cludged system.

People should really get used to using kisckstart files and local repositories that include all the patches when building RHEL systems. It saves an awful lot of time and you are completely auditable which is mandatory in some industries. It isn't rocket science you know.
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Every time you reinvent the wheel the more square it gets (anon). If in doubt think and investigate before you ask silly questions.
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