| Author |
Message
|
| mhashkhan |
 Posted: Fri Feb 10, 2012 3:40 am Post subject: Problem Creating Queue Manager |
 |
|
Apprentice
Joined: 01 Dec 2008
Posts: 28
|
I am getting following error in FDC once I execute CRTMQM command
+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Fri February 10 16:44:28 India Standard Time 2012 |
| Host Name :- (Windows Server 2003, Build 3790: Service |
| Pack 2) |
| PIDS :- 5724H7200 |
| LVLS :- 6.0.2.6 |
| Product Long Name :- WebSphere MQ for Windows |
| Vendor :- IBM |
| Probe Id :- XY132002 |
| Application Name :- MQM |
| Component :- xstCreateExtent |
| SCCS Info :- lib/cs/pc/winnt/amqxsten.c, 1.45.1.6 |
| Line Number :- 437 |
| Build Date :- Feb 17 2009 |
| CMVC level :- p600-206-090217 |
| Build Type :- IKAP - (Production) |
| UserID :- backup |
| Process Name :- E:\Program Files\IBM\WebSphere MQ\bin\crtmqm.exe |
| Addressing mode :- 32-bit |
| Process :- 00002840 |
| Thread :- 00000001 |
| Major Errorcode :- xecF_E_UNEXPECTED_SYSTEM_RC |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ6119 |
| Probe Severity :- 2 |
| Probe Description :- AMQ6119: An internal WebSphere MQ error has occurred |
| (Failed to create mapped memory segment: [rc=536895769 errorCode=5]) |
| FDCSequenceNumber :- 0 |
| Arith1 :- 536895769 20006119 |
| Arith2 :- 5 5 |
| Comment1 :- Failed to create mapped memory segment: [rc=536895769 |
| errorCode |
| Comment2 :- Access is denied.
|
| |
| |
+-----------------------------------------------------------------------------+
Errors are
------} xstConnectExtent rc=xecX_E_NO_SUCH_EXTENT
-----} xstAttachSharedMemSet rc=xecX_E_NO_SUCH_EXTENT
-----{ xcsReleaseThreadMutexSem
-----} xcsReleaseThreadMutexSem rc=OK
----} xcsConnectSharedMemSet rc=xecX_E_NO_SUCH_EXTENT
-----} xcsCloseHandle rc=Unknown(1)
----} xcsDestroyThreadMutexSem rc=OK
----{ xcsDestroyThreadMutexSem
-----{ xcsCloseHandle
-----} xcsCloseHandle rc=Unknown(1)
----} xcsDestroyThreadMutexSem rc=OK
----{ xcsFreeMem
----} xcsFreeMem rc=OK
--{ InitPrivateServices
---{ xcsGetEnvironmentString
---} xcsGetEnvironmentString rc=xecE_E_ENV_VAR_NOT_FOUND
---{ xcsGetEnvironmentString
---} xcsGetEnvironmentString rc=xecE_E_ENV_VAR_NOT_FOUND
---{ xcsCreateThreadMutexSem
---} xcsCreateThreadMutexSem rc=OK
---{ xcsForcePSAPILoaded
---} xcsForcePSAPILoaded rc=OK
--} InitPrivateServices rc=OK
------{ xstConnectExtent
-------{ xcsRequestThreadMutexSem
-------} xcsRequestThreadMutexSem rc=OK
-------{ xcsReleaseThreadMutexSem
-------} xcsReleaseThreadMutexSem rc=OK
------} xstConnectExtent rc=xecX_E_NO_SUCH_EXTENT
-----} xstAttachSharedMemSet rc=xecX_E_NO_SUCH_EXTENT
-----{ xcsReleaseThreadMutexSem
-----} xcsReleaseThreadMutexSem rc=OK
----} xcsConnectSharedMemSet rc=xecX_E_NO_SUCH_EXTENT
----{ xcsFreeMem
----} xcsFreeMem rc=OK
----{ xcsDestroyThreadMutexSem
-----{ xcsCloseHandle
-----} xcsCloseHandle rc=Unknown(1)
----} xcsDestroyThreadMutexSem rc=OK
----{ xcsDestroyThreadMutexSem
-----{ xcsCloseHandle
-----} xcsCloseHandle rc=Unknown(1)
----} xcsDestroyThreadMutexSem rc=OK
----{ xcsFreeMem
----} xcsFreeMem rc=OK
---} xcsAttachSharedSubpool rc=xecX_E_NO_SUCH_EXTENT
--} xcsConnectSharedSubpool rc=xecI_E_NO_SUCH_SUBPOOL
Environment Variables
CLASSPATH=E:\Program Files\IBM\WebSphere MQ\Java\lib\providerutil.jar;E:\Program Files\IBM\WebSphere MQ\Java\lib\com.ibm.mqjms.jar;E:\Program Files\IBM\WebSphere MQ\Java\lib\ldap.jar;E:\Program Files\IBM\WebSphere MQ\Java\lib\jta.jar;E:\Program Files\IBM\WebSphere MQ\Java\lib\jndi.jar;E:\Program Files\IBM\WebSphere MQ\Java\lib\jms.jar;E:\Program Files\IBM\WebSphere MQ\Java\lib\connector.jar;E:\Program Files\IBM\WebSphere MQ\Java\lib\fscontext.jar;E:\Program Files\IBM\WebSphere MQ\Java\lib\com.ibm.mq.jar;C:\Program Files\QPH\QPHSvrScripts;
include=E:\Program Files\IBM\WebSphere MQ\tools\c\include;E:\Program Files\IBM\WebSphere MQ\tools\cplus\include
MQ_JAVA_DATA_PATH=E:\Program Files\IBM\WebSphere MQ
MQ_JAVA_INSTALL_PATH=E:\Program Files\IBM\WebSphere MQ\Java
MQ_JAVA_LIB_PATH=E:\Program Files\IBM\WebSphere MQ\Java\lib
Path=E:\Program Files\IBM\WebSphere MQ\Java\lib;E:\oracle\product\10.2.0\db_1\bin;E:\agent10g\jlib;E:\agent10g\bin;C:\WINNT\system32;C:\WINNT;C:\WINNT\System32\Wbem;C:\Program Files\Dell\SysMgt\oma\bin;C:\Program Files\Dell\SysMgt\idrac;C:\Program Files\Symantec\pcAnywhere\;C:\WINNT\Temp\;C:\BMC\Patrol3\bin;C:\BMC\common\mq\bin;C:\BMC\common\globalc\bin\Windows-x86;C:\BMC\BEST1\7.5.00\bgs\bin;C:\PROGRA~1\CA\SHARED~1\SCANEN~1;C:\WINNT\Temp\;C:\WINNT\system32\WindowsPowerShell\v1.0;C:\Program Files\BMC Software\CONTROL-M Agent\Default\EXE\;E:\Program Files\IBM\WebSphere MQ\bin;E:\Program Files\IBM\WebSphere MQ\tools\c\samples\bin
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 11, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0f0b
ProgramFiles=C:\Program Files
PROMPT=$P$G
ReportFile=E:\QLMreport
SESSIONNAME=RDP-Tcp#2
SystemDrive=C:
SystemRoot=C:\WINNT
TEMP=C:\WINNT\Temp\2
TMP=C:\WINNT\Temp\2
USERPROFILE=C:\Documents and Settings\backup
windir=C:\WINNT
Please let me know if any other information is required,
I have done un-installation and clean the box as well before re-installation. |
|
| Back to top |
|
 |
| exerk |
| Posted: Fri Feb 10, 2012 3:59 am Post subject: |
|
|
Jedi Council
Joined: 02 Nov 2006
Posts: 6339
|
Looks pretty clear to me:
| Quote: |
| Comment1 :- Failed to create mapped memory segment: [rc=536895769 |
| errorCode |
| Comment2 :- Access is denied. |
Looks like a memory issue, and the current FixPack for the version you're using is 11 so go up to that and try again.
_________________
It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys. |
|
| Back to top |
|
|
| mhashkhan |
| Posted: Fri Feb 10, 2012 4:43 am Post subject: The Box already had 6.0.2.6 running |
|
|
Apprentice
Joined: 01 Dec 2008
Posts: 28
|
The problem started when MQ Receiver channels stop starting.
We try to resolve the problem but couldn't. The error was invalid data receive from XXXX.
After few tries, we decided to clean install the MQ, then this problem start happening.
The same MQ version is standard build which we have installed on Same Windows build on other servers and working fine.
Is there any setting that need to be fix, considering the limitation of no change in OS build and MQ version. |
|
| Back to top |
|
|
| ramires |
| Posted: Fri Feb 10, 2012 5:25 am Post subject: Re: Problem Creating Queue Manager |
|
|
Knight
Joined: 24 Jun 2001
Posts: 523
Location: Portugal - Lisboa
|
| mhashkhan wrote: |
| UserID :- backup
|
is this user "backup" correct?
_________________
Obrigado / Thanks you |
|
| Back to top |
|
|
| bruce2359 |
| Posted: Fri Feb 10, 2012 5:40 am Post subject: Re: The Box already had 6.0.2.6 running |
|
|
Poobah
Joined: 05 Jan 2008
Posts: 9469
Location: US: west coast, almost. Otherwise, enroute.
|
| mhashkhan wrote: |
| The problem started when MQ Receiver channels stop starting.. |
What errors did you find at both ends of this channel? Please provide more than XXX. It is possible that the 'out of memory' condition is causing the channel to fail, too.
_________________
I like deadlines. I like to wave as they pass by.
ב''ה
Lex Orandi, Lex Credendi, Lex Vivendi. As we Worship, So we Believe, So we Live. |
|
| Back to top |
|
|
| mhashkhan |
| Posted: Fri Feb 10, 2012 6:25 am Post subject: |
|
|
Apprentice
Joined: 01 Dec 2008
Posts: 28
|
User 'backup' is correct, it is in mqm group as well as in Administrators
Below is the error for channels
----- amqxfdcp.c : 766 --------------------------------------------------------
2/10/2012 12:42:48 - Process(3720.1) User(backup) Program(amqzxma0.exe)
AMQ6183: An internal WebSphere MQ error has occurred.
EXPLANATION:
An error has been detected, and the WebSphere MQ error recording routine has
been called. The failing process is process 3720.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center. Do not discard these files until the problem has been resolved.
----- amqxfdcp.c : 810 --------------------------------------------------------
2/10/2012 12:47:31 - Process(3820.2) User(MUSR_MQADMIN) Program(amqrmppa.exe)
AMQ9209: Connection to host '10.20.169.76' closed.
EXPLANATION:
An error occurred receiving data from '10.20.169.76' over TCP/IP. The
connection to the remote host has unexpectedly terminated.
ACTION:
Tell the systems administrator.
----- amqccita.c : 3330 -------------------------------------------------------
2/10/2012 12:47:31 - Process(3820.2) User(MUSR_MQADMIN) Program(amqrmppa.exe)
AMQ9492: The TCP/IP responder program encountered an error.
EXPLANATION:
The responder program was started but detected an error.
ACTION:
Look at previous error messages in the error files to determine the error
encountered by the responder program.
----- amqrmrsa.c : 459 --------------------------------------------------------
2/10/2012 12:55:09 - Process(3992.1) User(backup) Program(crtmqm.exe)
AMQ6119: An internal WebSphere MQ error has occurred (Failed to create mapped
memory segment: [rc=536895769 errorCode=5])
EXPLANATION:
MQ detected an unexpected error when calling the operating system. The MQ error
recording routine has been called.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center. Do not discard these files until the problem has been resolved.
+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Fri February 10 12:42:48 India Standard Time 2012 |
| Host Name :- (Windows Server 2003, Build 3790: Service |
| Pack 2) |
| PIDS :- 5724H7200 |
| LVLS :- 6.0.2.6 |
| Product Long Name :- WebSphere MQ for Windows |
| Vendor :- IBM |
| Probe Id :- XY132002 |
| Application Name :- MQM |
| Component :- xstCreateExtent |
| SCCS Info :- lib/cs/pc/winnt/amqxsten.c, 1.45.1.6 |
| Line Number :- 437 |
| Build Date :- Feb 17 2009 |
| CMVC level :- p600-206-090217 |
| Build Type :- IKAP - (Production) |
| UserID :- backup |
| Process Name :- E:\Program Files\IBM\WebSphere MQ\bin\amqzxma0.exe |
| Addressing mode :- 32-bit |
| Process :- 00003720 |
| Thread :- 00000001 |
| Major Errorcode :- xecF_E_UNEXPECTED_SYSTEM_RC |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ6119 |
| Probe Severity :- 2 |
| Probe Description :- AMQ6119: An internal WebSphere MQ error has occurred |
| (Failed to create mapped memory segment: [rc=536895769 errorCode=5]) |
| FDCSequenceNumber :- 0 |
| Arith1 :- 536895769 20006119 |
| Arith2 :- 5 5 |
| Comment1 :- Failed to create mapped memory segment: [rc=536895769 |
| errorCode |
| Comment2 :- Access is denied.
|
| |
| |
+-----------------------------------------------------------------------------+ |
|
| Back to top |
|
|
| bruce2359 |
| Posted: Fri Feb 10, 2012 6:29 am Post subject: |
|
|
Poobah
Joined: 05 Jan 2008
Posts: 9469
Location: US: west coast, almost. Otherwise, enroute.
|
| mhashkhan wrote: |
|
| Comment1 :- Failed to create mapped memory segment: [rc=536895769 |
| errorCode |
| Comment2 :- Access is denied.
|
Coincidence?
_________________
I like deadlines. I like to wave as they pass by.
ב''ה
Lex Orandi, Lex Credendi, Lex Vivendi. As we Worship, So we Believe, So we Live. |
|
| Back to top |
|
|
| Vitor |
| Posted: Fri Feb 10, 2012 6:31 am Post subject: |
|
|
Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
|
| mhashkhan wrote: |
| User 'backup' is correct, it is in mqm group as well as in Administrators |
My interpretation of my associate's question is why are you running this as any user other than the service user? Irrespective of it's alledged group membership? Which the system doesn't seem to think is sufficient for this memory segment?
_________________
Honesty is the best policy.
Insanity is the best defence. |
|
| Back to top |
|
|
| mhashkhan |
| Posted: Fri Feb 10, 2012 6:38 am Post subject: |
|
|
Apprentice
Joined: 01 Dec 2008
Posts: 28
|
So .. you guys suspect memory segmentation is the problem for the user ...
Let me get my environment team to check this out. |
|
| Back to top |
|
|
| Vitor |
| Posted: Fri Feb 10, 2012 6:39 am Post subject: |
|
|
Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
|
| mhashkhan wrote: |
| So .. you guys suspect memory segmentation is the problem for the user ... |
Based on the error, you don't? 
My previous question stands.
_________________
Honesty is the best policy.
Insanity is the best defence. |
|
| Back to top |
|
|
| bruce2359 |
| Posted: Fri Feb 10, 2012 6:49 am Post subject: |
|
|
Poobah
Joined: 05 Jan 2008
Posts: 9469
Location: US: west coast, almost. Otherwise, enroute.
|
| mhashkhan wrote: |
So .. you guys suspect memory segmentation is the problem for the user ...
Let me get my environment team to check this out. |
Failed to create mapped memory segment
I believe that the operative word in this error message is CREATE.
_________________
I like deadlines. I like to wave as they pass by.
ב''ה
Lex Orandi, Lex Credendi, Lex Vivendi. As we Worship, So we Believe, So we Live. |
|
| Back to top |
|
|
| ramires |
| Posted: Fri Feb 10, 2012 6:56 am Post subject: |
|
|
Knight
Joined: 24 Jun 2001
Posts: 523
Location: Portugal - Lisboa
|
http://www-01.ibm.com/support/docview.wss?uid=swg21172510
"The UserID 'XXX' fails because it does not have sufficient rights to create a file map calling the function 'CreateFileMapping.
Resolving the problem
If your user is a member of the "mqm", and "administrators" groups, crtmqm works as expected" |
|
| Back to top |
|
|
| mhashkhan |
| Posted: Thu Feb 23, 2012 1:12 am Post subject: Problem Solved |
|
|
Apprentice
Joined: 01 Dec 2008
Posts: 28
|
It just got resolved......
After alot of head beating .. the problem was caught..
we were trying to create the queue manager by connecting to box via Remote Desktop connection.
When we tried to create it directly into physical, it got created succesfully .
  |
|
| Back to top |
|
|
|
|
