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MQSeries.net Forum Index » General IBM MQ Support » Queue Manager Connection stauts is Disconnected in MQ Explor

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nagabhb
PostPosted: Sat Dec 17, 2011 9:57 am    Post subject: Queue Manager Connection stauts is Disconnected in MQ Explor Reply with quote

Apprentice

Joined: 20 Dec 2010
Posts: 42

Hello - Today one of our windows box was rebooted due to CPU starvation errors. After that MQ Came up clean and when we logged in with our id (which is part of mqm) we could able see all the processes.

The problem here is one of user from applicaiton team he is able to lauch MQ explorer but for him connection staus for QM is Disconnected and no queues and channels are visible which we are able to see using id which is part if MQM group.

I'm suspecting could be he don't have sufficient access, but same user was able to see all processes using MQ explorer before server reboot. Can any one let me know what would have happened ?

Thanks
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bruce2359
PostPosted: Sat Dec 17, 2011 11:26 am    Post subject: Reply with quote

Poobah

Joined: 05 Jan 2008
Posts: 9469
Location: US: west coast, almost. Otherwise, enroute.

From the Explorer, try to connect.

If the Explorer fails to connect to the qmgr, look in the errors folders on the client platform and on server platform to see why the Explorer didn't connect.
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nagabhb
PostPosted: Sat Dec 17, 2011 5:25 pm    Post subject: Reply with quote

Apprentice

Joined: 20 Dec 2010
Posts: 42

I could not catch hold of user. I will try that.

However is there any access issue which is causing this behaviour ?

Thanks
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bruce2359
PostPosted: Sat Dec 17, 2011 8:24 pm    Post subject: Reply with quote

Poobah

Joined: 05 Jan 2008
Posts: 9469
Location: US: west coast, almost. Otherwise, enroute.

nagabhb wrote:
I could not catch hold of user. I will try that.

However is there any access issue which is causing this behaviour ?

Thanks

Yes, something changed.

Look at the mq error logs after reboot. What error was logged?
_________________
I like deadlines. I like to wave as they pass by.
ב''ה
Lex Orandi, Lex Credendi, Lex Vivendi. As we Worship, So we Believe, So we Live.
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nagabhb
PostPosted: Sun Dec 18, 2011 10:22 am    Post subject: Reply with quote

Apprentice

Joined: 20 Dec 2010
Posts: 42

There is nothing recorded in logs. When the user tries to connect to queue manager using explorer , he is receving "An Unexpected error (2495) has occured. (AMQ4999).

Same user using command prompt he can able to see all the definitions and browse thru Queue Manager.

Thanks
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bruce2359
PostPosted: Sun Dec 18, 2011 10:43 am    Post subject: Reply with quote

Poobah

Joined: 05 Jan 2008
Posts: 9469
Location: US: west coast, almost. Otherwise, enroute.

nagabhb wrote:
There is nothing recorded in logs.

Then, where did you see the "Unexpected error (2495)" error?

An FDC created on the client or server?
_________________
I like deadlines. I like to wave as they pass by.
ב''ה
Lex Orandi, Lex Credendi, Lex Vivendi. As we Worship, So we Believe, So we Live.
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nagabhb
PostPosted: Sun Dec 18, 2011 11:58 am    Post subject: Reply with quote

Apprentice

Joined: 20 Dec 2010
Posts: 42

IN GUI (MQ Explorer) when right click and say connect, it is showing me the above mentioned error.

Thanks
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bruce2359
PostPosted: Sun Dec 18, 2011 4:44 pm    Post subject: Reply with quote

Poobah

Joined: 05 Jan 2008
Posts: 9469
Location: US: west coast, almost. Otherwise, enroute.

I asked you also if An FDC report created on the client or server.
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I like deadlines. I like to wave as they pass by.
ב''ה
Lex Orandi, Lex Credendi, Lex Vivendi. As we Worship, So we Believe, So we Live.
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nagabhb
PostPosted: Mon Dec 19, 2011 9:37 am    Post subject: Reply with quote

Apprentice

Joined: 20 Dec 2010
Posts: 42

Please note that there were no FDC/Errors generated wither in Client/Server machine.
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