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MQSeries.net Forum Index » IBM MQ Installation/Configuration Support » Cannot connect to the local q manager

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Benzzz
PostPosted: Thu Oct 13, 2011 8:41 pm    Post subject: Cannot connect to the local q manager Reply with quote

Newbie

Joined: 13 Oct 2011
Posts: 8

We've installed IBM WebSphere MQ 7.0 in a Win 7 Professional 64bit box, and created a q manager and a server-connection channel via the WebSphere MQ Explorer.

However the q manager cannot be connected (MQCONNX ended with reason code 2538).

Command:
amqscnxc -x 127.0.0.1(1400) -c SVRCONN QM_01

Have checked through the following:
1) WebSphere MQ Explorere -> QM_01 -> Advanced > Listeners > Port 1400 > Listener status = running

2) telnet 127.0.0.1 1400
returns a blank screen indicating that port 1400 is opened.

3) netstat -a listed
Proto Local Address Foreign Address State
TCP 0.0.0.0:1400 TEST:0 LISTENING

What else is amiss here?

Please help .............................

Thanks,
Ben
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fjb_saper
PostPosted: Thu Oct 13, 2011 8:50 pm    Post subject: Reply with quote

Grand High Poobah

Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY

What user id did you use to connect?
What is the qmgr's service id?
How did you start the qmgr?

I found that those problems tend to disappear when the qmgr is started with the -si flag...
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Benzzz
PostPosted: Thu Oct 13, 2011 9:09 pm    Post subject: Reply with quote

Newbie

Joined: 13 Oct 2011
Posts: 8

* We only fill-in the MAC user ID in the server-connection channel. Is that the one?

* Please excuse me ... where can the qmgr's service id be found?

* The qmgr is started via WebSphere MQ Explorer -> qmgr > right-click -> Start -> Start as created

* Could you show a sample on how to start the qmgr with the -si flag?

Thanks,
Ben

fjb_saper wrote:
What user id did you use to connect?
What is the qmgr's service id?
How did you start the qmgr?

I found that those problems tend to disappear when the qmgr is started with the -si flag...
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fjb_saper
PostPosted: Fri Oct 14, 2011 2:04 am    Post subject: Reply with quote

Grand High Poobah

Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY

did you try the telnet to the port? Just to make sure there is no firewall blocking you...
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mqjeff
PostPosted: Fri Oct 14, 2011 4:36 am    Post subject: Reply with quote

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Joined: 25 Jun 2008
Posts: 17447

fjb_saper wrote:
did you try the telnet to the port? Just to make sure there is no firewall blocking you...


Did you read the original post?
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mqjeff
PostPosted: Fri Oct 14, 2011 4:39 am    Post subject: Reply with quote

Grand Master

Joined: 25 Jun 2008
Posts: 17447

Benzz -
MQRC 2538 is "MQRC_HOST_NOT_AVAILBLE".

This means that it's not able to find 127.0.0.1, or that you need to put quotes around '127.0.0.1(1400)' or that you do not have a working network adapter.
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fjb_saper
PostPosted: Fri Oct 14, 2011 8:48 am    Post subject: Reply with quote

Grand High Poobah

Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY

mqjeff wrote:
Benzz -
MQRC 2538 is "MQRC_HOST_NOT_AVAILBLE".

This means that it's not able to find 127.0.0.1, or that you need to put quotes around '127.0.0.1(1400)' or that you do not have a working network adapter.

You're right, I think it's the missing quotes... if it were the network adapter the telnet should not have been successful.
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Benzzz
PostPosted: Sun Oct 16, 2011 11:03 pm    Post subject: Reply with quote

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Joined: 13 Oct 2011
Posts: 8

* Tried with quotes around (with and without firewall):
amqscnxc -x '127.0.0.1(1400)' -c SVRCONN QM_01

Still can't connect, but this time 2539 mqrc_channel_config_error.

SVRCONN is a server-connection channel created for qmgr 'QM_01'.

* 127.0.0.1 is ping-able.

* Also tried without firewall:
amqscnxc -x 127.0.0.1(1400) -c SVRCONN QM_01
2538 mqrc_host_not_available as before.

The log file in the errors directory shown:
AMQ6125: An internal WebSphere MQ error has occurred.

AMQ6183: An internal WebSphere MQ error has occurred.

AMQ9208: Error on receive from host 127.0.0.1(1400)
EXPLANATION:
An error occurred receiving data from 127.0.0.1(1400) over TCP/IP. This may be due to a communications failure.
ACTION:
The return code from the TCP/IP recv() call was 10054 (X'2746'). Record these values and tell the systems administrator.

What else need to be checked?

Thanks for all your suggestions,
Ben


fjb_saper wrote:
mqjeff wrote:
Benzz -
MQRC 2538 is "MQRC_HOST_NOT_AVAILBLE".

This means that it's not able to find 127.0.0.1, or that you need to put quotes around '127.0.0.1(1400)' or that you do not have a working network adapter.

You're right, I think it's the missing quotes... if it were the network adapter the telnet should not have been successful.
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exerk
PostPosted: Mon Oct 17, 2011 12:16 am    Post subject: Reply with quote

Jedi Council

Joined: 02 Nov 2006
Posts: 6339

TCP/IP 10054 : WSAECONNRESET -- Connection reset by peer. This occurs when an established connection is shut down for some reason by the remote computer.

Are you absolutely certain you have turned off the firewall?
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Benzzz
PostPosted: Mon Oct 17, 2011 1:01 am    Post subject: Reply with quote

Newbie

Joined: 13 Oct 2011
Posts: 8

* Tried again turning off the firewall:
Windows Firewall -> Turns off window firewall (for both private and public network) -> click ok

amqscnxc -x 127.0.0.1(1400) -c SVRCONN QM_01

Still the same error:
2538 mqrc_host_not_available

AMQ9208: Error on receive from host 127.0.0.1(1400).

EXPLANATION:
An error occurred receiving data from 127.0.0.1(1400) over TCP/IP. This may be due to a communications failure.
ACTION:
The return code from the TCP/IP recv() call was 10054 (X'2746'). Record these values and tell the systems administrator.

Do I have to 'allow a program or feature through Windows Firewall'? (shouldn't be if the firewall is turned off, right?)

Thanks,
Ben

exerk wrote:
TCP/IP 10054 : WSAECONNRESET -- Connection reset by peer. This occurs when an established connection is shut down for some reason by the remote computer.

Are you absolutely certain you have turned off the firewall?
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exerk
PostPosted: Mon Oct 17, 2011 1:04 am    Post subject: Reply with quote

Jedi Council

Joined: 02 Nov 2006
Posts: 6339

Can you please dump the definition of your SVRCONN channel?
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It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys.
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Benzzz
PostPosted: Mon Oct 17, 2011 1:18 am    Post subject: Reply with quote

Newbie

Joined: 13 Oct 2011
Posts: 8

How would you dump the definition of the channel? Is it from the WebSphere MQ Explorer or a command to run?

exerk wrote:
Can you please dump the definition of your SVRCONN channel?
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exerk
PostPosted: Mon Oct 17, 2011 1:22 am    Post subject: Reply with quote

Jedi Council

Joined: 02 Nov 2006
Posts: 6339

runmqsc <QM NAME>
dis chl(<SVRCONN NAME>)
end


Copy and paste the result of the above - and I suggest diving into the manual in regard to command lines because one day you may not have a GUI available.
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It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys.
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fjb_saper
PostPosted: Mon Oct 17, 2011 1:22 am    Post subject: Reply with quote

Grand High Poobah

Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY

exerk wrote:
Can you please dump the definition of your SVRCONN channel?

And the result of
Code:
dis lsstatus(*) all

Thanks
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Benzzz
PostPosted: Mon Oct 17, 2011 1:41 am    Post subject: Reply with quote

Newbie

Joined: 13 Oct 2011
Posts: 8

Thanks for providing the command syntax.

Here is the output:

AMQ8414: Display Channel details.
CHANNEL(SVRCONN)
CHLTYPE(SVRCONN)
ALTDATE(2011-10-13)
ALTTIME(12.45.52)
COMPHDR(NONE)
COMPMSG(NONE)
DESCR( )
HBINT(300)
KAINT(AUTO)
MAXINST(999999999)
MAXINSTC(999999999)
MAXMSGL(4194304)
MCAUSER(mqm)
MONCHL(QMGR)
RCVDATA( )
RCVEXIT( )
SCYDATA( )
SCYEXIT( )
SENDDATA( )
SENDEXIT( )
SHARECNV(10)
SSLCAUTH(REQUIRED)
SSLCIPH( )
SSLPEER( )
TRPTYPE(TCP)

exerk wrote:
Can you please dump the definition of your SVRCONN channel?
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