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MQSeries.net Forum Index » General IBM MQ Support » issue with sender channel with persisten messages

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santnmq
PostPosted: Tue Jan 11, 2011 2:35 am    Post subject: issue with sender channel with persisten messages Reply with quote

Centurion

Joined: 11 Jan 2011
Posts: 125

Hi all,

While trying to send a message through in queue defined as persistet, the channel is going into the retrying state. The following error is thrown in the error log.

Program cannot create queue manager object.

The attempt to create object '%CHLBATCH.4' on queue manager 'QMGR' failed with reason code 2195.

I had also checked the same configuration by changing the queue to non-persistent, the channel was working fine in this case.

I am using MQ V6 on Windows platform.
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mqjeff
PostPosted: Tue Jan 11, 2011 2:45 am    Post subject: Reply with quote

Grand Master

Joined: 25 Jun 2008
Posts: 17447

You have done absolutely no troubleshooting at all.

You have flailed around wildly flipping random switches.

You might as well have driven down the road with your eyes closed and turned when you thought it was time to get to the market.

There's no such thing as a persistent queue, for one.

Go back to basics. What is the actual error NUMBER that is associated with the error MESSAGE you get? What does the documentation say you should do about that ERROR NUMBER?
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santnmq
PostPosted: Tue Jan 11, 2011 3:12 am    Post subject: Reply with quote

Centurion

Joined: 11 Jan 2011
Posts: 125

Sorry for the confusion here ...

By Persistent queue I mean that the DEFPSIST is set to YES for the queue.

Apart from the error mentioned above, there was a FDC file for this error also.

Details of the error have been stored at C:\Program Files\IBM\WebSphere MQ\errors\AMQ5856.0.FDC. A synopsis is given in the data section below. Use the standard facilities supplied with your system to record the problem identifier, and to save the generated output files. Contact your IBM support center. Do not discard these files until the problem has been resolved.

This error links to some scratchpad files which MQ is not able to generate, is there any additional configuration needs to be done for the scratchpad files?
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bruce2359
PostPosted: Tue Jan 11, 2011 6:11 am    Post subject: Reply with quote

Poobah

Joined: 05 Jan 2008
Posts: 9469
Location: US: west coast, almost. Otherwise, enroute.

You might consider posting that portions of the FDC that identify the WMQ version, and the error.
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fjb_saper
PostPosted: Tue Jan 11, 2011 1:51 pm    Post subject: Reply with quote

Grand High Poobah

Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY

And do a search on the IBM site with the probeId. I believe this is a known problem and you need to open a PMR to get the corresponding APAR or upgrade to the fix/refresh pack where this APAR has already been applied.
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ramires
PostPosted: Tue Jan 11, 2011 2:24 pm    Post subject: Reply with quote

Knight

Joined: 24 Jun 2001
Posts: 523
Location: Portugal - Lisboa

Can you recycle the queue manager (stop/start)?
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santnmq
PostPosted: Tue Jan 11, 2011 8:45 pm    Post subject: Reply with quote

Centurion

Joined: 11 Jan 2011
Posts: 125

Tried restarting the queue manager but of no help.

I got some hint about this problem on this below link

https://www-304.ibm.com/support/docview.wss?uid=swg21171220

Tried the solution provided there .. ie

If you are using circular logging:
1. Shutdown the Queue Manager
2. Delete the corrupted scratchpad file
3. Restart the Queue Manager

It was also mentioned that there is a SCRATCH file in the queue manager directory, but I did'nt find any scratch file in the MQ directory itself.

Not sure what needs to be done to get scratch files.
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santnmq
PostPosted: Tue Jan 11, 2011 8:49 pm    Post subject: Reply with quote

Centurion

Joined: 11 Jan 2011
Posts: 125

extract from the FDC file...

| Date/Time :- Tue January 11 22:36:47 India Standard Time 2011 |
| Host Name :- ABC (Windows XP Build 2600: Service Pack 3) |
| PIDS :- 5724H7200 |
| LVLS :- 6.0.0.0 |
| Product Long Name :- WebSphere MQ for Windows |
| Vendor :- IBM |
| Probe Id :- AD033000 |
| Application Name :- MQM |
| Component :- adiCreateDir |
| SCCS Info :- lib/lqm/pc/winnt/amqadifn.c, 1.58 |
| Line Number :- 1825 |
| Build Date :- May 19 2005 |
| CMVC level :- p000-L050519 |
| Build Type :- IKAP - (Production) |
| UserID :- MUSR_MQADMIN |
| Process Name :- C:\Program Files\IBM\WebSphere MQ\bin\amqzlaa0.exe |
| Process :- 00000288 |
| Thread :- 00000002 |
| QueueManager :- QMGR1 |
| ConnId(1) IPCC :- 76280 |
| ConnId(2) QM :- 4407 |
| Major Errorcode :- xecF_E_UNEXPECTED_SYSTEM_RC |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ6119 |
| Probe Severity :- 2 |
| Probe Description :- AMQ6119: An internal WebSphere MQ error has occurred |
| (Rc=1392 from CreateDirectory) |
| FDCSequenceNumber :- 0 |
| Comment1 :- Rc=1392 from CreateDirectory |
|
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Mr Butcher
PostPosted: Tue Jan 11, 2011 11:08 pm    Post subject: Reply with quote

Padawan

Joined: 23 May 2005
Posts: 1716

Quote:
| LVLS :- 6.0.0.0 |


so you are using mq v6 vanilla version? upgrade to the most recent fixpak first. 6.0.0.0 had a log of bugs.
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santnmq
PostPosted: Wed Jan 12, 2011 2:42 am    Post subject: Reply with quote

Centurion

Joined: 11 Jan 2011
Posts: 125

thank you all for ur support...

I got this issue resolved by creating a SCRATCH directory in the qmgr directory manually.

not sure if this has made the env stable as ideally this should have been done automatically by MQ.
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exerk
PostPosted: Wed Jan 12, 2011 3:17 am    Post subject: Reply with quote

Jedi Council

Joined: 02 Nov 2006
Posts: 6339

santnmq wrote:
thank you all for ur support...

I got this issue resolved by creating a SCRATCH directory in the qmgr directory manually.

not sure if this has made the env stable as ideally this should have been done automatically by MQ.


So you totally ignored the support advice given?

Are you intending to apply maintenance?
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santnmq
PostPosted: Wed Jan 12, 2011 3:54 am    Post subject: Reply with quote

Centurion

Joined: 11 Jan 2011
Posts: 125

will test it for few days if everything is working fine ...
if not i will get proper upgrade for this...
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exerk
PostPosted: Wed Jan 12, 2011 3:59 am    Post subject: Reply with quote

Jedi Council

Joined: 02 Nov 2006
Posts: 6339

santnmq wrote:
will test it for few days if everything is working fine ...
if not i will get proper upgrade for this...


You are completely missing the point, which is irrespective of whether your 'fix' works for a few days or not, APPLY MAINTENANCE!
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It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys.
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Mr Butcher
PostPosted: Wed Jan 12, 2011 4:15 am    Post subject: Reply with quote

Padawan

Joined: 23 May 2005
Posts: 1716

ah no. why apply maintenance when it works? He is fine with that "next problem next forum question" - working style.

let him bring this to production, and unfortunately we will see him here again
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exerk
PostPosted: Wed Jan 12, 2011 4:32 am    Post subject: Reply with quote

Jedi Council

Joined: 02 Nov 2006
Posts: 6339

Mr Butcher wrote:
ah no. why apply maintenance when it works? He is fine with that "next problem next forum question" - working style.

let him bring this to production, and unfortunately we will see him here again


Mr Butcher, you are becoming a bigger cynic than me! I like it!
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It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys.
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