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Message
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| awesomo |
 Posted: Tue Jun 08, 2010 12:02 am Post subject: WMQ7 Client on W2k3 quits with AMQ4739 |
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Newbie
Joined: 19 Jan 2010
Posts: 5
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Hey guys, I'm trying to install WMQ 7.0.0.0 client onto a Windows Server 2003 Ent. Edition SP2 box.
Towards the end of the install I get the following error and the installer does a rollback:
| Code: |
1: 11:38:48 MQCA iwiCopyLicenseFile info: Copying 'amqpcert.lic' from 'C:\DOCUME~1\USRMQ~1.000\LOCALS~1\Temp\amqlictm\' to 'L:\Program Files\IBM\WebSphere MQ\bin\'
1: 11:38:48 MQCA iwiCopyLicenseFile info: ***Error 3 copying 'amqpcert.lic'
iwiCopyLicenseFileExec: C:\DOCUME~1\USRMQ~1.000\LOCALS~1\Temp\amqlictm\amqpcert.lic
1: 11:38:48 MQCA iwiCopyLicenseFile info: Deleted file: 'C:\DOCUME~1\USRMQ~1.000\LOCALS~1\Temp\amqlictm\amqpcert.lic'
iwiCopyLicenseFileExec: C:\DOCUME~1\USRMQ~1.000\LOCALS~1\Temp\amqlictm\
1: 11:38:48 MQCA iwiCopyLicenseFile info: Property 'AMQTEMPFILENUM' value '0001'; from CustomActionData
1: 11:38:48 MQCA iwiCopyLicenseFile info: Splash bitmap not running
1: 11:38:48 MQCA iwiCopyLicenseFile info: MQCA iwiCopyLicenseFile MB error: One or more problems occurred. Review the trace and/or log file for details. (AMQ4739)
1: MQCA iwiCopyLicenseFile MB error: [b]One or more problems occurred. Review the trace and/or log file for details. (AMQ4739)[/b]
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The components I am trying to install are: MQ Explorer, Windows Client, Java Messaging and Development Toolkit.
All software pre-reqs are fine and I have sufficient space in L: (7+Gb)
I've verified that amqpcert.lic is present in C:\DOCUME~1\USRMQ~1.000\LOCALS~1\Temp\amqlictm\ during the installation process (before the install process attempts to copy the file over to L:\).
Also, L:\ is a mapped network drive on a shared disk. My log-in id has full access rights to L:\.
I've performed the exact install onto the local C:\ drive and it completes without error. I'm doing all this through remote desktop, if that's any concern.
Any help or pointers would be greatly appreciated. Thanks! |
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| Vitor |
| Posted: Tue Jun 08, 2010 5:20 am Post subject: |
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Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
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Why are you trying to install software onto a network drive? What's the requirement?
_________________
Honesty is the best policy.
Insanity is the best defence. |
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| fjb_saper |
| Posted: Tue Jun 08, 2010 10:28 am Post subject: |
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Grand High Poobah
Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY
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Try moving to V 7.0.1.2 ==> lots and lots of fixes... 
_________________
MQ & Broker admin |
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| awesomo |
| Posted: Tue Jun 08, 2010 5:53 pm Post subject: |
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Newbie
Joined: 19 Jan 2010
Posts: 5
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@Vitor - I posed the very same question to the customer. Is this a product limitation? I did do a search on whether MQ could be installed on a network drive before posting but came up empty. And also, the error reported (unable to copy the license file) doesn't seem to hint towards this at all.
@fjb_saper - agreed. But I can't even get the base product installed. |
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| fjb_saper |
| Posted: Tue Jun 08, 2010 8:29 pm Post subject: |
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Grand High Poobah
Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY
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On a windows installation I have never seen the product installed on a network drive....
I believe one of the caveats is the windows identity system. The same named user can have different userIds/groupIds across multiple machines and that is a problem. The only way I see this work would be under a network Id.(active directory)... and even with that there are too many caveats with the machine registries...
Give yourself a break and ask them to install the program (binaries) on the machine's local drive.
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MQ & Broker admin |
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| Vitor |
| Posted: Wed Jun 09, 2010 5:29 am Post subject: |
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Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
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| awesomo wrote: |
| Is this a product limitation? I did do a search on whether MQ could be installed on a network drive before posting but came up empty. And also, the error reported (unable to copy the license file) doesn't seem to hint towards this at all. |
I don't think it's a limitation per se, but Windows expects all software to be loaded onto a local drive; try running Office from a network drive and see how well that works...
I can see 2 possibilities here. First, they're trying to load the binaries onto a shared drive so that they can run WMQ on multiple servers. This probably violates the license. If WMQ needs to run on multiple servers, buy more licenses.
The second and more plausible possibility is that they're trying to load the binaries onto a shared disc so they can fail over to a different server in the event of problems like hardware failure. This is not how either Windows or WMQ is supposed to be configured for fail over. Both products don't fail binaries over.
Find out what they want to achieve rather than what they're telling you to do.
_________________
Honesty is the best policy.
Insanity is the best defence. |
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| awesomo |
| Posted: Thu Jun 10, 2010 6:30 pm Post subject: |
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Newbie
Joined: 19 Jan 2010
Posts: 5
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@Vitor, precisely on the mark on both accounts.  They were trying to go on the cheap and share MQ across a number of servers, AND to have some sort of voodoo failover solution. I had no hand in this insane solution I swear!  All said and done, they'll be going the more conventional route after some well-applied pressure from me.
@fjb_saper thanks for your thoughts. It was a user id / access permission problem.
Take a look at this: http://www-01.ibm.com/support/docview.wss?uid=swg21188969
I did in fact see the logon user id in use and the switchover to the SYSTEM user id just before the installer attempted to copy over the license file (and failed miserably) in the logs but it didn't occur to me to include it in my original posting. Doh. Sorry.
Thanks for the help, guys. |
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| JosephGramig |
| Posted: Fri Jun 11, 2010 4:34 am Post subject: |
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Grand Master
Joined: 09 Feb 2006
Posts: 1244
Location: Gold Coast of Florida, USA
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Nothing like applying a trout!  |
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