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MQSeries.net Forum Index » IBM MQ Installation/Configuration Support » MQ6 installation freezes on amqt0002.txt

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tompa
PostPosted: Tue Jan 08, 2008 11:59 am    Post subject: MQ6 installation freezes on amqt0002.txt Reply with quote

Newbie

Joined: 08 Jan 2008
Posts: 9

I'm evaluating MQ v6.
Linux installation finished and runs without any problems.
Now I'm trying to install client plus MQ Explorer plus JMS on Windows machine.
Installation always freezes while trying to copy (or do something) with the file amqt0002.txt
I've tried many combinations of installation (server, explorer, client, JMS, development toolkit). Always the same result: it stops on amqt0002.txt.
Some people reported similar problem, but no resolution.

I'm installing it corporate environment. Local mqm group exists (it was probably created during one of the install attempts).

Any suggestions?
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jefflowrey
PostPosted: Tue Jan 08, 2008 12:03 pm    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

Are you doing install as root?

Have you already installed EclipseSDK framework?

Is there an error message?
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tompa
PostPosted: Tue Jan 08, 2008 12:13 pm    Post subject: Reply with quote

Newbie

Joined: 08 Jan 2008
Posts: 9

I have WebSphere Eclipse Platform V3.0 installed.
I was running as root on Linux
On Windows I'm running as user with local administrative privileges.
There is no error message, installation just stops with amqt0002.txt displayed in the progress window.
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tompa
PostPosted: Tue Jan 08, 2008 12:37 pm    Post subject: Reply with quote

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Joined: 08 Jan 2008
Posts: 9

I've tried installation again.
In directory ...\Local Settings\Temp I've found the file MQv6_Install_2008-01-08T12-22-23.log, which looks like a installation log.
Last few lines are below.
Installation doesn't move forward after that.

12:31:35 MQCA iwiDirectInstallGskit info: Deleted file: 'C:\DOCUME~1\U0021062\LOCALS~1\Temp\amqt0002.txt'
12:31:35 MQCA iwiDirectInstallGskit info: Ready to run GSKit setup.exe, checking for open InfoCenter...
12:31:35 MQCA iwiDirectInstallGskit info: Installed InfoCenter not running, no connection file found at: C:\Documents and Settings\U0021062\Application Data\IBM\MQ Info Center\.metadata\.connection
12:31:35 MQCA iwiDirectInstallGskit info: Standalone InfoCenter not running, no connection file found at: C:\Documents and Settings\U0021062\Application Data\IBM\MQ Info Center\IBM\MQ Standalone Info Center\.metadata\.connection
12:31:35 MQCA iwiDirectInstallGskit info: Property 'AMQTEMPFILENUM' value '0002'; from CustomActionData
12:31:35 MQCA iwiDirectInstallGskit info: Launching process 'cmd' '/c setup.exe AMQWMQ60 "C:\IBM\WebMQ6\gskit" -SMS -s -f1"C:\DOCUME~1\U0021062\LOCALS~1\Temp\amqGSK7\setup.iss" 1>"C:\DOCUME~1\U0021062\LOCALS~1\Temp\amqt0002.txt" 2>&1'; dir 'C:\DOCUME~1\U0021062\LOCALS~1\Temp\amqGSK7'.
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jefflowrey
PostPosted: Tue Jan 08, 2008 12:39 pm    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

It wasn't clear if you were still trying to install on Linux or not...

So it looks like it's trying to install GSKit and failing or locking up there.

Look in that same directory for other log files from gskit installer.
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tompa
PostPosted: Tue Jan 08, 2008 12:50 pm    Post subject: Reply with quote

Newbie

Joined: 08 Jan 2008
Posts: 9

Thanks for taking the time to answer.

There are no log files in this folder newer than amqt000e.log. All other files are much older. Only two other files in this folder have the same time stamp: amqt0002.txt (empty) and MQv6_Install_2008-01-08T12-22-23.log (binary log file, I believe).
There is amqGSK7 subfolder in this directory (...\Local Settings\Temp) containing something which looks like application setup folder.
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jefflowrey
PostPosted: Tue Jan 08, 2008 12:58 pm    Post subject: Reply with quote

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Joined: 16 Oct 2002
Posts: 19981

Is there a log file in there? or a log file in the GSKit final install location? (I think somewhere under MQ install root... )
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tompa
PostPosted: Tue Jan 08, 2008 1:10 pm    Post subject: Reply with quote

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Joined: 08 Jan 2008
Posts: 9

Temp/amqGSK7 contains only application setup files.
I don't see any log files in MQ Install root (C:\Program Files\IBM\WebSphere MQ). There is an empty log folder in MQ install root.

WebSphere MQ V6.0 Setup (Evaluation Copy) window still shows progress bar (almost done) and the file name C:\DOCUME~1\U0021062\LOCALS~1\Temp\amqt0002.txt
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jefflowrey
PostPosted: Tue Jan 08, 2008 1:14 pm    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

Look in C:\Program Files\IBM\WebSphere MQ\gskit\ for something resembling a log file...

I don't think you'll find one, but it's worht a look.

Search your disk for files newer than (since you last installed)....

Look at Event Viewer again...

Look at Task Manager to see if the GSKit installer is running somewhere.
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tompa
PostPosted: Tue Jan 08, 2008 1:49 pm    Post subject: Reply with quote

Newbie

Joined: 08 Jan 2008
Posts: 9

> Look in C:\Program Files\IBM\WebSphere MQ\gskit\ for something resembling a log file...
didn't find any

> Search your disk for files newer than (since you last installed)....
took a while, but didn't find anything eye-catching. I just noticed that 'IBM Key Management' was created in 'Start Menu/Programs' at the time when installation stalled.

> Look at Event Viewer again...
No entries in 'Application' or 'Security' after installation started.

> Look at Task Manager to see if the GSKit installer is running somewhere.
There are four instances of msiexec.exe running: one owned by SYSTEM, and three owned by me. GSKit installer is probably one of them.
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tompa
PostPosted: Tue Jan 08, 2008 3:33 pm    Post subject: Reply with quote

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Joined: 08 Jan 2008
Posts: 9

Do you know if there is some kind of pre-purchase support from IBM?
It's really hard to evaluate product if the installation fails.
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tompa
PostPosted: Tue Jan 08, 2008 5:54 pm    Post subject: Reply with quote

Newbie

Joined: 08 Jan 2008
Posts: 9

There is more of the same.
This time I've tried to install Windows Client only.
Same effect: installation stalls at amqt0002.txt, and tail of the installation log looks very similar to Server installation log.
I'm ready to give up of WebSphere MQ.

17:49:30 MQCA iwiDirectInstallGskit info: Deleted file: 'C:\DOCUME~1\U0021062\LOCALS~1\Temp\amqt0002.txt'
17:49:30 MQCA iwiDirectInstallGskit info: Ready to run GSKit setup.exe, checking for open InfoCenter...
17:49:30 MQCA iwiDirectInstallGskit info: Installed InfoCenter not running, no connection file found at: C:\Documents and Settings\U0021062\Application Data\IBM\MQ Info Center\.metadata\.connection
17:49:30 MQCA iwiDirectInstallGskit info: Standalone InfoCenter not running, no connection file found at: C:\Documents and Settings\U0021062\Application Data\IBM\MQ Info Center\IBM\MQ Standalone Info Center\.metadata\.connection
17:49:30 MQCA iwiDirectInstallGskit info: Property 'AMQTEMPFILENUM' value '0002'; from CustomActionData
17:49:30 MQCA iwiDirectInstallGskit info: Launching process 'cmd' '/c setup.exe AMQWMQ60 "C:\IBM\WebMQ6\gskit" -SMS -s -f1"C:\DOCUME~1\U0021062\LOCALS~1\Temp\amqGSK7\setup.iss" 1>"C:\DOCUME~1\U0021062\LOCALS~1\Temp\amqt0002.txt" 2>&1'; dir 'C:\DOCUME~1\U0021062\LOCALS~1\Temp\amqGSK7'.
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bower5932
PostPosted: Wed Jan 09, 2008 4:15 am    Post subject: Reply with quote

Jedi Knight

Joined: 27 Aug 2001
Posts: 3023
Location: Dallas, TX, USA

I've seen this before. You are hanging in the install of the gskit. I can't remember all of the details, but I believe you can set an environment variable to indicate that you want to skip the gskit install. You can then install it manually.
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tompa
PostPosted: Fri Jan 11, 2008 3:16 pm    Post subject: Reply with quote

Newbie

Joined: 08 Jan 2008
Posts: 9

Problem solved by IBM tech support. Here are the instructions:

1) Install MQ with AMQINSTALLGSKIT set to '0'. (ie <Installable_Path>\setup.exe AMQINSTALLGSKIT=0)
2) Before proceeding with the Prepare Websphere MQ Wizard, install GSKit manually according to the instructions provided below:
2.1) Unpack the GSKit.exe to a temp folder as below :
\MSI\gskit\gsk7win.exe -f "Destination_Path"
So all the files will be extracted to the Destination_Path folder. Here we assume Destination_Path as
"C:\Temp\gskit".
2.2) Install the GSKit using the following command (from the Destination_Path as in step 1):
setup.exe AMQWMQ60 "C:\Program Files" -SMS -s -f1"C:\Temp\gskit\setup.iss" 1>"C:\Temp\amqt0001.txt" 2>&1'; dir 'C:\Temp\gskit'
3) Copy the string value of 'InstallPath' at HKLM->Software->IBM->GSK7->CurrentVersion to the String value of
'GSKitPath' at the registry key HKLM->Software->IBM->MQSeries->CurrentVersion.
4) Run the Prepare Websphere MQ Wizard.(Incase of Migration, it will schedule the migration of SSL
Certificates).
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bamboozled_by_MQ
PostPosted: Sun Jun 15, 2008 3:43 pm    Post subject: Reply with quote

Voyager

Joined: 07 Jan 2004
Posts: 75

have the same exact issue trying to install WMQ 7 ob. hanging at the exact same file.

When I try to run the command you stated: C:\WMQ7ob\install>setup.exe AMQINSTALLGSKIT=0 it still brings up the same GUI installer and still wants to install the GSKIT,

cant I install everything BUT the GSKIT with a different command?

thank you
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