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MQSeries.net Forum Index » IBM MQ Installation/Configuration Support » MQ6 Explorer wont start on Windows 2000

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MQAltaf
PostPosted: Tue Oct 25, 2005 12:49 am    Post subject: MQ6 Explorer wont start on Windows 2000 Reply with quote

Centurion

Joined: 10 Feb 2005
Posts: 119

Hi,

I have installed WebSphere MQ6 but am unable to start the explorer tool. I get the following error message on the WebSphere MQ Explorer - Navigator: -

An error has occurred when creating this view

Would be grateful if someone could shed any light

Thanks in advance
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rowles
PostPosted: Tue Oct 25, 2005 2:15 am    Post subject: Reply with quote

Acolyte

Joined: 12 Oct 2005
Posts: 51

Are you using the icon in the start menu?

This sounds like you have had a previous version installed, did you previously have the beta installed?

If so, open a command prompt and try running strmqcfg -c this will clean any cache information out of eclipse which might help. If you still get the error once it loads try using the menus to reset the perspective:

Window -> Reset perspective.
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Steve.
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MQAltaf
PostPosted: Tue Oct 25, 2005 2:24 am    Post subject: Reply with quote

Centurion

Joined: 10 Feb 2005
Posts: 119

Thanks for the repsponse

I have tried running strmqcfg -c but still get the same error message

Had previously installed MQ6 but then removed it. Prior to installing MQ6 I was running MQ5.3 CSD10.

I have also done Window -> Reset perspective but to no avail
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rowles
PostPosted: Tue Oct 25, 2005 3:39 am    Post subject: Reply with quote

Acolyte

Joined: 12 Oct 2005
Posts: 51

MQAltaf wrote:
Thanks for the repsponse

I have tried running strmqcfg -c but still get the same error message

Had previously installed MQ6 but then removed it. Prior to installing MQ6 I was running MQ5.3 CSD10.

I have also done Window -> Reset perspective but to no avail


Ok, if you previously had MQ6 it is possible there is some left over configuration information that has not been correctly cleared up.

You will need to delete the following for a manual cleanup, please note that unfortunately this will loose any remote queue manager connection details that might have been stored.

Delete the whole of:

Code:
C:\Documents and Settings\<USERID>\Application Data\IBM\MQ Explorer\.metadata

C:\Program Files\IBM\Eclipse SDK30\eclipse\configuration\org.eclipse.core.runtime

C:\Program Files\IBM\Eclipse SDK30\eclipse\configuration\org.eclipse.osgi

C:\Program Files\IBM\Eclipse SDK30\eclipse\configuration\org.eclipse.update


Making sure you do not delete the config.ini file from the configuration directory.

If this fails then the interesting information about the failure will be contained in either MQ FDC's or in the directory:

Code:
C:\Documents and Settings\<USERID>\Application Data\IBM\MQ Explorer\.metadata


inside the .log file
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MQAltaf
PostPosted: Tue Oct 25, 2005 3:44 am    Post subject: Reply with quote

Centurion

Joined: 10 Feb 2005
Posts: 119

Rowles,

That did the trick! I can now access the tool.

Thanks for all your help
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