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MQSeries.net Forum Index » IBM MQ Installation/Configuration Support » Trying to Install CSD 04 for WMQ 5.3 -- I get AMQ 4757

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 Trying to Install CSD 04 for WMQ 5.3 -- I get AMQ 4757 « View previous topic :: View next topic » 
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venky
PostPosted: Sat Apr 03, 2004 3:53 pm    Post subject: Trying to Install CSD 04 for WMQ 5.3 -- I get AMQ 4757 Reply with quote

Master

Joined: 08 Jul 2003
Posts: 205

hello All,

I stopped the following

Windows Management Instrumentation - Service.
I stopped Notran Anti virus.

but still I get the error.

please help.

Thanks,
Venky.
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jefflowrey
PostPosted: Sat Apr 03, 2004 4:03 pm    Post subject: Reply with quote

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Joined: 16 Oct 2002
Posts: 19981

Is there an FDC file created?
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venky
PostPosted: Sat Apr 03, 2004 4:04 pm    Post subject: Reply with quote

Master

Joined: 08 Jul 2003
Posts: 205

Hello All,

I did the following and it worked fine.

There is an MQ Services icon in the system tray at the lower right of the screen. Right click on it and select "Hide". This will stop process amqmtbrn.
Stop any queue managers running on the system
Close MQ Explorer running on the system
Close any user application that is using MQ.
Open the MQ Services application and make sure all the services are stopped and set to "Manual".
Right click on "My Computer" and select "Manage"
Expand the "Services and Applications" at the bottom of the left panel.
Select "Services". The right panel will list all of the sevices running on the machine. One or more of these is guilty. Suspects should be stopped and disabled. (right click and select "properties"). This is a list of known offenders (there may be others):



Thanks,
Venky
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sanvij
PostPosted: Sat Apr 03, 2004 8:01 pm    Post subject: Reply with quote

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Joined: 21 Mar 2003
Posts: 24

I faced similar problem and we found that stopping the Windows Management Instrumentation and any monitoring app like Patrol helped
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