| Author |
Message
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| vam |
 Posted: Mon Aug 15, 2011 10:41 am Post subject: Queue Manager not getting started. |
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Acolyte
Joined: 16 Mar 2010
Posts: 70
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Hello MQSeries Team,
I had stopped the queue manager and when trying to restart it we are getting issues as mentioned below.Please suggest me.
strmqm PROD.SAP.QMGR
AMQ6245: Error executing system call 'mkdir' on file
'/var/mqm/sockets/PROD.SAP.QMGR/@app/spipe/b13ia3' error '6'.
AMQ7019: An error occurred while creating or checking the directory structure for the queue manager.
FDC File:
WebSphere MQ First Failure Symptom Report
=========================================
Date/Time :- Mon August 15 2011 11:24:50 EDT
UTC Time :- 1313421890.906773
UTC Time Offset :- -240 (EST)
Host Name :- b13ia3
Operating System :- HP-UX B.11.31
PIDS :- 5724H7228
LVLS :- 7.0.1.2
Product Long Name :- WebSphere MQ for HP-UX (Itanium platform)
Vendor :- IBM
Probe Id :- XY466027
Application Name :- MQM
Component :- xcsConnectSimplePipe
SCCS Info :- lib/cs/unix/amqxpipx.c, 1.30.1.2
Line Number :- 1209
Build Date :- May 6 2010
CMVC level :- p701-102-100504
Build Type :- IKAP - (Production)
Effective UserID :- 8010 (mqm)
Real UserID :- 8010 (mqm)
Program Name :- amqzmur0
Addressing mode :- 64-bit
Process :- 15423
Thread :- 1
QueueManager :- PROD.SAP.QMGR
UserApp :- FALSE
ConnId(1) IPCC :- 18
ConnId(2) QM :- 18
ConnId(4) App :- 0
Last HQC :- 1.0.0-1341304
Last HSHMEMB :- 2.10.10-2271520
Major Errorcode :- xecF_E_UNEXPECTED_SYSTEM_RC
Minor Errorcode :- OK
Probe Type :- MSGAMQ6119
Probe Severity :- 2
Probe Description :- AMQ6119: An internal WebSphere MQ error has occurred
(connect())
FDCSequenceNumber :- 0
Arith1 :- 6 (0x6)
Arith2 :- 7 (0x7)
Comment1 :- connect()
Comment2 :-
/var/mqm/sockets/PROD.SAP.QMGRC0000/@app/spipe/b13ia3/signalapp.00
Error Info:
08/15/11 13:56:43 - Process(15423.1) User(mqm) Program(amqzmur0)
Host(b13ia3)
AMQ6184: An internal WebSphere MQ error has occurred on queue manager PROD.SAP.QMGR.
EXPLANATION:
An error has been detected, and the WebSphere MQ error recording routine has been called. The failing process is process 15423.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier and to save any generated output files. Use either the WMQ Support
site: http://www.ibm.com/software/integration/wmq/support/, or IBM Support
Assistant (ISA): http://www.ibm.com/software/support/isa/, to see whether a
solution is already available. If you are unable to find a match, contact your
IBM support center. Do not discard these files until the problem has been
resolved.
----- amqxfdcx.c : 820 --------------------------------------------------------
08/15/11 13:56:43 - Process(15424.1) User(mqm) Program(amqzmuf0)
Host(b13ia3)
AMQ6125: An internal WebSphere MQ error has occurred.
EXPLANATION:
An internal error has occurred with identifier 2080520F. This message is
issued in association with other messages.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier and to save any generated output files. Use either the WMQ Support
site: http://www.ibm.com/software/integration/wmq/support/, or IBM Support
Assistant (ISA): http://www.ibm.com/software/support/isa/, to see whether a
solution is already available. If you are unable to find a match, contact your
IBM support center. Do not discard these files until the problem has been
resolved.
----- amqxfdcx.c : 781 --------------------------------------------------------
08/15/11 13:56:43 - Process(15424.1) User(mqm) Program(amqzmuf0)
Host(b13ia3)
AMQ6184: An internal WebSphere MQ error has occurred on queue manager PROD.SAP.QMGR.
EXPLANATION:
An error has been detected, and the WebSphere MQ error recording routine has
been called. The failing process is process 15424.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier and to save any generated output files. Use either the WMQ Support
site: http://www.ibm.com/software/integration/wmq/support/, or IBM Support
Assistant (ISA): http://www.ibm.com/software/support/isa/, to see whether a
solution is already available. If you are unable to find a match, contact your
IBM support center. Do not discard these files until the problem has been
resolved.
----- amqxfdcx.c : 820 --------------------------------------------------------
08/15/11 13:56:43 - Process(15424.1) User(mqm) Program(amqzmuf0)
Host(b13ia3)
AMQ6125: An internal WebSphere MQ error has occurred.
EXPLANATION:
An internal error has occurred with identifier 2080520F. This message is
issued in association with other messages.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier and to save any generated output files. Use either the WMQ Support
site: http://www.ibm.com/software/integration/wmq/support/, or IBM Support
Assistant (ISA): http://www.ibm.com/software/support/isa/, to see whether a
solution is already available. If you are unable to find a match, contact your
IBM support center. Do not discard these files until the problem has been
resolved.
----- amqxfdcx.c : 781 --------------------------------------------------------
08/15/11 13:56:43 - Process(15424.1) User(mqm) Program(amqzmuf0)
Host(b13ia3)
AMQ6184: An internal WebSphere MQ error has occurred on queue manager PROD.SAP.QMGR.
EXPLANATION:
An error has been detected, and the WebSphere MQ error recording routine has
been called. The failing process is process 15424.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier and to save any generated output files. Use either the WMQ Support
site: http://www.ibm.com/software/integration/wmq/support/, or IBM Support
Assistant (ISA): http://www.ibm.com/software/support/isa/, to see whether a
solution is already available. If you are unable to find a match, contact your
IBM support center. Do not discard these files until the problem has been
resolved.
----- amqxfdcx.c : 820 -------------------------------------------------------- |
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| fjb_saper |
| Posted: Mon Aug 15, 2011 10:46 am Post subject: |
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Grand High Poobah
Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY
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| Quote: |
AMQ6245: Error executing system call 'mkdir' on file
'/var/mqm/sockets/PROD.SAP.QMGR/@app/spipe/b13ia3' error '6'.
AMQ7019: An error occurred while creating or checking the directory structure for the queue manager. |
I would expect that you have the wrong file permissions on the /var/mqm system or on strmqm 
_________________
MQ & Broker admin |
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| Vitor |
| Posted: Mon Aug 15, 2011 10:48 am Post subject: Re: Queue Manager not getting started. |
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Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
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| vam wrote: |
| I had stopped the queue manager and when trying to restart it we are getting issues as mentioned below. |
Why did you stop the queue manager? Was it so a change / maintenance could be performed on the hosting system? If so, what?
I agree with my most worthy associate that the file system permissions have changed, or the file system itself has been moved (i.e. from local to NFS).
_________________
Honesty is the best policy.
Insanity is the best defence. |
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| bruce2359 |
| Posted: Mon Aug 15, 2011 11:16 am Post subject: |
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Poobah
Joined: 05 Jan 2008
Posts: 9470
Location: US: west coast, almost. Otherwise, enroute.
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After a successful install of WMQ software, you should not have to change filesystem permissions. Do so at your own risk.
_________________
I like deadlines. I like to wave as they pass by.
ב''ה
Lex Orandi, Lex Credendi, Lex Vivendi. As we Worship, So we Believe, So we Live. |
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| vam |
| Posted: Mon Aug 15, 2011 11:20 am Post subject: Queue Manager not getting started. |
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Acolyte
Joined: 16 Mar 2010
Posts: 70
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Yes.Recently our applications havs been moved to new servers by unix team and queue managers worked fine.But we are unable to connect through broker domains.its one of the queue managers related to configuaration manager.So I had stopped it and started it.When I am starting it I got the above mentioned issues.
Is there any alternative ways to resolve this issue ? |
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| Vitor |
| Posted: Mon Aug 15, 2011 11:24 am Post subject: Re: Queue Manager not getting started. |
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Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
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| vam wrote: |
| Is there any alternative ways to resolve this issue ? |
Yes. Get the Unix teams to fix the file permissions. Both WMQ & WMB have very specific needs for their file system security which are catered for by the relevant install process. It looks to me a lot like the WMQ / WMB software was "moved" to the new server rather than installed there.
_________________
Honesty is the best policy.
Insanity is the best defence. |
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| vam |
| Posted: Thu Aug 18, 2011 12:16 pm Post subject: Queue Manager not getting started. |
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Acolyte
Joined: 16 Mar 2010
Posts: 70
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| Thanks team.I had approached unix team and they had given the permissions.its fine now. |
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| gbaddeley |
| Posted: Thu Aug 18, 2011 3:14 pm Post subject: Re: Queue Manager not getting started. |
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Jedi Knight
Joined: 25 Mar 2003
Posts: 2538
Location: Melbourne, Australia
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| vam wrote: |
| Thanks team.I had approached unix team and they had given the permissions.its fine now. |
Moral: Unless you really know the impact of what your are doing, do not change permissions or ownership in /opt/mqm or /var/mqm.
_________________
Glenn |
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