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| bkRaju |
 Posted: Wed Apr 28, 2010 6:58 pm Post subject: Queue manager status unknown |
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Centurion
Joined: 19 Aug 2008
Posts: 106
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Hi All,
We have recived an candle alert sayinh that Queue manager status is unknown. However the queue manager is up and running fine also it is functioing fine. We didnot see any issue with the quue manager.
Can any one advice why we are recieving this alert though queue manager is fine??
Any idea what is the value/parameter the agent looks from queue manager to determine it's status?
I will appriciate your quick response. |
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| Vitor |
| Posted: Wed Apr 28, 2010 7:26 pm Post subject: Re: Queue manager status unknown |
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Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
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| bkRaju wrote: |
Any idea what is the value/parameter the agent looks from queue manager to determine it's status?
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I'm going back a few years here so mix this advice with a pinch of salt, but IIRC it determines status by issuing PCF commands. So in your case I'd start by checking the command server is working correctly (which has nothing directly to do with the queue manager running) and of course that the agent is working normally!
It can easily be the case the status of the queue manager is unknown because the agent has stopped sending it.
As always, the OS you're using & the version of WMQ and Candle your using would be helpful.
_________________
Honesty is the best policy.
Insanity is the best defence. |
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| fjb_saper |
| Posted: Wed Apr 28, 2010 8:15 pm Post subject: |
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Grand High Poobah
Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY
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Also make sure there is no communications problem between the MQ Server and your Candle Server (TEMS).
Have fun 
_________________
MQ & Broker admin |
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| bkRaju |
| Posted: Wed Apr 28, 2010 9:59 pm Post subject: |
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Centurion
Joined: 19 Aug 2008
Posts: 106
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Can you please some light on " candle agent has stoped sending"?
In wt possible cases it will happen? and how we cas recover it?
what is IIRC? and what parameters will be send in PCF command to determine status of Qmgr?
Thanks for the response[/quote] |
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| Vitor |
| Posted: Thu Apr 29, 2010 5:23 am Post subject: |
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Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
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| bkRaju wrote: |
Can you please some light on " candle agent has stoped sending"?
In wt possible cases it will happen? and how we cas recover it? |
It's a bit of software; sometimes it stops working! The number of possible cases in which it will happen are the same for any piece of software, and the recovery likewise... 
| bkRaju wrote: |
| what is IIRC? |
If I Remember Correctly - like I said, it's been a few years since I worked with this.
| bkRaju wrote: |
| what parameters will be send in PCF command to determine status of Qmgr? |
Again IIRC it does channel status commands, checks queue depths, that sort of thing. I suspect your problem is more fundamental as it claims not to know anything about the queue manager.
_________________
Honesty is the best policy.
Insanity is the best defence. |
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