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MQSeries.net Forum Index » General IBM MQ Support » Can not install Fixpac on Linux

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jeevan
PostPosted: Sat Feb 06, 2010 4:13 pm    Post subject: Can not install Fixpac on Linux Reply with quote

Grand Master

Joined: 12 Nov 2005
Posts: 1432

When I tried to install 7.0.1.1 on Linux(86) over 7.0.1.0, the installation gets aborted with the folwoing errors:


ERROR: This maintenance package is not applicable to the version of WebSphere MQ which is installed.

Aborting package install error: %pre(MQSeriesRuntime-U827231-7.0.1-1.x86_64) scriptlet failed, exit status 1

I have used the same package to install in other servers so it is not the binary which has problem.

I have instelled same binary in similar situaiton( pover 7.0.1.0) and it was okay. But I am not sure why this is giving this problem.

Also, my colleague checked for rpm database and rebuild already. Can any one suggest what should check and what could have gone wrong?

Thanks a lot
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gbaddeley
PostPosted: Sat Feb 06, 2010 4:21 pm    Post subject: Reply with quote

Jedi Knight

Joined: 25 Mar 2003
Posts: 2538
Location: Melbourne, Australia

Make sure you have the correct FixPack media for the Linux platform, eg. 7.0.1.1 has four different media for Linux
Linux (x86) U826321 (32 bit Intel)
Linux (x86-64) U827231 (64 bit Intel)
Linux (zSeries) U827105
Linux (Power) U826779
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jeevan
PostPosted: Sat Feb 06, 2010 5:14 pm    Post subject: Reply with quote

Grand Master

Joined: 12 Nov 2005
Posts: 1432

gbaddeley wrote:
Make sure you have the correct FixPack media for the Linux platform, eg. 7.0.1.1 has four different media for Linux
Linux (x86) U826321 (32 bit Intel)
Linux (x86-64) U827231 (64 bit Intel)
Linux (zSeries) U827105
Linux (Power) U826779


I have that. As I said, I have installed in already in dev and qa in fact. I got this erro while installing on prod.

So everything possible is corect. Eg. version installled is 7.0.1.0, the binary is correct for Linux 86 on Pseries. But still giving that error. what eles shoulc I check?
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mvic
PostPosted: Sun Feb 07, 2010 4:28 pm    Post subject: Re: Can not install Fixpac on Linux Reply with quote

Jedi

Joined: 09 Mar 2004
Posts: 2080

jeevan wrote:
When I tried to install 7.0.1.1 on Linux(86)

Quote:
MQSeriesRuntime-U827231-7.0.1-1.x86_64) scriptlet failed, exit status 1

Is it possible that the base install is x86 and the fix pack is x86-64 ?

Please give output from rpm -qa | grep MQSeries
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jeevan
PostPosted: Mon Feb 08, 2010 6:07 am    Post subject: Re: Can not install Fixpac on Linux Reply with quote

Grand Master

Joined: 12 Nov 2005
Posts: 1432

mvic wrote:
jeevan wrote:
When I tried to install 7.0.1.1 on Linux(86)

Quote:
MQSeriesRuntime-U827231-7.0.1-1.x86_64) scriptlet failed, exit status 1

Is it possible that the base install is x86 and the fix pack is x86-64 ?

Please give output from rpm -qa | grep MQSeries


No both are the same. I already listed the FP. Here is the rpm -qai|grep MQ

Name : MQSeriesServer Relocations: (not relocatable)
Group : Applications/Networking Source RPM: MQSeriesServer-7.0.1-0.s
rc.rpm
Summary : WebSphere MQ Server FileSet
IBM WebSphere MQ for Linux for x86_64

Instaled and what I am trying to install are the same
also, as I said, earlier, I have installed the same binary in other boxes, so the binary is perfectly working.

what else ?
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mvic
PostPosted: Mon Feb 08, 2010 6:16 am    Post subject: Re: Can not install Fixpac on Linux Reply with quote

Jedi

Joined: 09 Mar 2004
Posts: 2080

I don't quite understand.

What is the output from:
Code:
rpm -qa | grep MQSeries
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jeevan
PostPosted: Mon Feb 08, 2010 6:40 am    Post subject: Re: Can not install Fixpac on Linux Reply with quote

Grand Master

Joined: 12 Nov 2005
Posts: 1432

mvic wrote:
I don't quite understand.

What is the output from:
Code:
rpm -qa | grep MQSeries


Sorry. I gave output of rmp -qai|grep MQ

In my previous post, I gave you the output of rpm -qai | grep MQ as only with rpm -qa does not give whether the installed binary is 32/64 or 86_64 bit version. The output of rpm -qa|grep MQ is as follows:


MQSeriesJRE-7.0.1-0
MQSeriesMan-7.0.1-0
MQSeriesServer-7.0.1-0
MQSeriesSamples-7.0.1-0
MQSeriesClient-7.0.1-0
MQSeriesSDK-7.0.1-0
MQSeriesJava-7.0.1-0
MQSeriesRuntime-7.0.1-0

Which does not tell us whether the installed verion of MQ is 32/64 or 86_64. But with rmp -qai|grep MQ gives you details as:

Name : MQSeriesRuntime Relocations: (not relocatable)
Group : Applications/Networking Source RPM: MQSeriesRuntime-7.0.1-0.src.rpm
Summary : WebSphere MQ Runtime FileSet
IBM WebSphere MQ for Linux for x86_64
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mvic
PostPosted: Mon Feb 08, 2010 7:13 am    Post subject: Re: Can not install Fixpac on Linux Reply with quote

Jedi

Joined: 09 Mar 2004
Posts: 2080

jeevan wrote:
Sorry. I gave output of rmp -qai|grep MQ

It is my mistake; I thought the command I gave would be sufficient - sorry.

The error you are getting seems to relate to checking and running the dspmqver command from within the installer. What is the output from the following:
Code:
ls -l /opt/mqm/bin/dspmqver
rpm -qf /opt/mqm/bin/dspmqver
/opt/mqm/bin/dspmqver -bf2
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jeevan
PostPosted: Mon Feb 08, 2010 7:49 am    Post subject: Re: Can not install Fixpac on Linux Reply with quote

Grand Master

Joined: 12 Nov 2005
Posts: 1432

mvic wrote:
jeevan wrote:
Sorry. I gave output of rmp -qai|grep MQ

It is my mistake; I thought the command I gave would be sufficient - sorry.

The error you are getting seems to relate to checking and running the dspmqver command from within the installer. What is the output from the following:
Code:
ls -l /opt/mqm/bin/dspmqver
rpm -qf /opt/mqm/bin/dspmqver
/opt/mqm/bin/dspmqver -bf2


Here you are:

-r-xr-xr-x 1 mqm mqm 35514 Aug 13 11:26 /opt/mqm/bin/dspmqver
MQSeriesRuntime-7.0.1-0
7.0.1.0

Please let me know if you need any further information
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mvic
PostPosted: Mon Feb 08, 2010 7:53 am    Post subject: Re: Can not install Fixpac on Linux Reply with quote

Jedi

Joined: 09 Mar 2004
Posts: 2080

jeevan wrote:
Code:
ls -l /opt/mqm/bin/dspmqver
rpm -qf /opt/mqm/bin/dspmqver
/opt/mqm/bin/dspmqver -bf2


Here you are:

-r-xr-xr-x 1 mqm mqm 35514 Aug 13 11:26 /opt/mqm/bin/dspmqver
MQSeriesRuntime-7.0.1-0
7.0.1.0

These all look OK to me, so I am out of ideas. I suggest you will need to call IBM support.
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jeevan
PostPosted: Mon Feb 08, 2010 7:58 am    Post subject: Re: Can not install Fixpac on Linux Reply with quote

Grand Master

Joined: 12 Nov 2005
Posts: 1432

mvic wrote:
jeevan wrote:
Code:
ls -l /opt/mqm/bin/dspmqver
rpm -qf /opt/mqm/bin/dspmqver
/opt/mqm/bin/dspmqver -bf2


Here you are:

-r-xr-xr-x 1 mqm mqm 35514 Aug 13 11:26 /opt/mqm/bin/dspmqver
MQSeriesRuntime-7.0.1-0
7.0.1.0

These all look OK to me, so I am out of ideas. I suggest you will need to call IBM support.


Eventually, I am plannnign to do that. Thank you very much leading me to this point. I was clueless what to do.
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jeevan
PostPosted: Mon Feb 15, 2010 5:09 am    Post subject: Re: Can not install Fixpac on Linux Reply with quote

Grand Master

Joined: 12 Nov 2005
Posts: 1432

jeevan wrote:
mvic wrote:
jeevan wrote:
Code:
ls -l /opt/mqm/bin/dspmqver
rpm -qf /opt/mqm/bin/dspmqver
/opt/mqm/bin/dspmqver -bf2


Here you are:

-r-xr-xr-x 1 mqm mqm 35514 Aug 13 11:26 /opt/mqm/bin/dspmqver
MQSeriesRuntime-7.0.1-0
7.0.1.0

These all look OK to me, so I am out of ideas. I suggest you will need to call IBM support.


Eventually, I am plannnign to do that. Thank you very much leading me to this point. I was clueless what to do.


FYI, it seems that our MQ installation is not correct or something wrong. we are planning to redo it.
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rramasu
PostPosted: Wed Mar 03, 2010 9:48 pm    Post subject: Reply with quote

Newbie

Joined: 23 Sep 2007
Posts: 9
Location: india

where can we download MQSeriesRuntime-U827231-7.0.1-1.x86_64
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exerk
PostPosted: Wed Mar 03, 2010 11:59 pm    Post subject: Reply with quote

Jedi Council

Joined: 02 Nov 2006
Posts: 6339

rramasu wrote:
where can we download MQSeriesRuntime-U827231-7.0.1-1.x86_64


Passport Advantage (or whatever it's called these days) or speak to your friendly IBM sales rep...
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mqseries0209
PostPosted: Thu Aug 01, 2013 10:16 am    Post subject: solution: Reply with quote

Voyager

Joined: 30 Mar 2006
Posts: 90

I came across similar issue today and a quick search lead to this and I was disappointed there was no solution.
Did my research and here is the solution:
http://www-01.ibm.com/support/docview.wss?uid=swg21413650

Looks like even though the right platform binaries are downloaded, this issue still can occur while installing fixpack.

The directory needs to be emptied before installing fixpack for the resolution.
On linux it is /opt/mqm/maintenance

When I removed older installation files from here the issue got resolved.

thanks.
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