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MQSeries.net Forum Index » General IBM MQ Support » FFST to analyze

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Sam Uppu
PostPosted: Thu Aug 06, 2009 7:05 am    Post subject: FFST to analyze Reply with quote

Yatiri

Joined: 11 Nov 2008
Posts: 610

Hi,
We are running on solaris sparc 10 and MQ version 7.0.0.2

I see this FDC and not sure what caused this to generate.

+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Wed August 05 2009 19:44:08 CDT |
| UTC Time :- 1249519448.148213 |
| UTC Time Offset :- -300 (CST) |
| Host Name :- rsk0stl5 |
| Operating System :- SunOS 5.10 |
| PIDS :- 5724H7223 |
| LVLS :- 7.0.0.2 |
| Product Long Name :- WebSphere MQ for Solaris (SPARC platform) |
| Vendor :- IBM |
| Probe Id :- XC338001 |
| Application Name :- MQM |
| Component :- xehAsySignalHandler |
| SCCS Info :- lib/cs/unix/amqxerrx.c, 1.229.1.4 |
| Line Number :- 705 |
| Build Date :- Jul 23 2009 |
| CMVC level :- p700-002-090421 |
| Build Type :- IKAP - (Production) |
| UserID :- 00050089 (mqm) |
| Program Name :- runmqsc |
| Addressing mode :- 64-bit |
| Process :- 26306 |
| Thread :- 2 |
| Last HQC :- 0.0.0-0 |
| Last HSHMEMB :- 0.0.0-0 |
| Major Errorcode :- xecE_W_UNEXPECTED_ASYNC_SIGNAL |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ6209 |
| Probe Severity :- 3 |
| Probe Description :- AMQ6209: An unexpected asynchronous signal (15 : |
| SIGTERM) has been received and ignored. |
| FDCSequenceNumber :- 0 |
| Arith1 :- 15 f |
| Arith2 :- 10448 28d0 |
| Comment1 :- SIGTERM |
| Comment2 :- Signal sent by pid 10448 |
| |
+-----------------------------------------------------------------------------+


ffstsummary is showing this:

ffstsummary AMQ26306.0.FDC
AMQ26306.0.FDC 2009/08/05 19:44:08.148213-5 runmqsc 26306 2 XC338001 xehAsySignalHandler xecE_W_UNEXPECTED_ASYNC_SIGNAL OK


Can you guys throw some light on this error?.

Thanks.
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mqjeff
PostPosted: Thu Aug 06, 2009 7:13 am    Post subject: Reply with quote

Grand Master

Joined: 25 Jun 2008
Posts: 17447

Someone tried to force end runmqsc.
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Sam Uppu
PostPosted: Thu Aug 06, 2009 7:26 am    Post subject: Reply with quote

Yatiri

Joined: 11 Nov 2008
Posts: 610

mqjeff wrote:
Someone tried to force end runmqsc.


Thanks Jeff.

Not sure what caused this. Do you think the below scenario may cause this type of error:

I am on the server and runmqsc to the Qmgr. If all of a sudden I lost my network connectivity to the server. That may cause this kind of force ending runmqsc?.

Thanks.
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JosephGramig
PostPosted: Thu Aug 06, 2009 7:44 am    Post subject: Reply with quote

Grand Master

Joined: 09 Feb 2006
Posts: 1244
Location: Gold Coast of Florida, USA

reboot?
What is the uptime?
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Sam Uppu
PostPosted: Thu Aug 06, 2009 7:48 am    Post subject: Reply with quote

Yatiri

Joined: 11 Nov 2008
Posts: 610

JosephGramig wrote:
reboot?
What is the uptime?


uptime
10:47am up 11 day(s), 11:36, 10 users, load average: 5.25, 3.85, 5.07

. system boot Jul 25 23:10

They are rebooted couple of days ago.

Thanks.
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gbaddeley
PostPosted: Thu Aug 06, 2009 4:12 pm    Post subject: Reply with quote

Jedi Knight

Joined: 25 Mar 2003
Posts: 2538
Location: Melbourne, Australia

mqjeff wrote:
Someone tried to force end runmqsc.


I think that effect can be obtained on Solaris by typing control codes (^C, ^Z) into an interactive runmqsc rather than using the 'end' command to leave the program.
_________________
Glenn
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vol
PostPosted: Thu Aug 06, 2009 11:08 pm    Post subject: Reply with quote

Acolyte

Joined: 01 Feb 2009
Posts: 69

Complete analysis:

Process 10448
Quote:
Signal sent by pid 10448

sent async signal SIGTERM (15)
Quote:
An unexpected asynchronous signal (15 : |
| SIGTERM) has been received and ignored

to runmqsc process PID 26306.

15 is the default signal, so some user on the system running in PID 10448, probably a shell, issued a 'kill 26306' command.

This is not a WMQ error.
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