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| mqwbiwf |
 Posted: Tue Apr 29, 2008 6:37 am Post subject: Timeout error in webclient |
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Centurion
Joined: 21 Jul 2006
Posts: 126
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Hi guys,
For some reason, the Workflow webclient is throwing this error whenever I try to login:
FMC00014E Timeout occurred
We have Workflow v3.6 fixpack 4.
Surprising thing is I am able to open the admin utility from the webclient machine. No errors in the logs.
$ fmcautil -y WC -uadmin -ppassword
- FMC16006I Administration Utility started.
System group name : [FMCGRP] FMCGRP
System name : [FMCSYS] FMCSYS
Userid : [ADMIN] ADMIN
Password : [********] ********
= FMC16110I Receive thread for userID 'ADMIN' at system 'FMCSYS' started.
- FMC16301I UserID 'ADMIN' connected to system 'FMCSYS'.
FMC15010I Main Menu:
s ... System Commands Menu
m ... Select Server Menu
e ... Errorlog Commands Menu
l ... Systemlog Commands Menu
u ... User Commands Menu
x ... Exit Main Menu
Any thoughts on why is it happening so?
Thanks! |
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| mqwbiwf |
| Posted: Tue Apr 29, 2008 10:07 am Post subject: |
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Centurion
Joined: 21 Jul 2006
Posts: 126
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| ramires |
| Posted: Tue Apr 29, 2008 3:53 pm Post subject: |
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Knight
Joined: 24 Jun 2001
Posts: 523
Location: Portugal - Lisboa
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Do you have only one queue manager ? If more than one, try checking mq cluster infrastructure.
Regards |
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| hos |
| Posted: Tue Apr 29, 2008 11:50 pm Post subject: |
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Chevalier
Joined: 03 Feb 2002
Posts: 470
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Hi,
do you have defined multiple configuration IDs?
My guess is that the web client posts to a different queue / qmgr than what you are expecting. Check the WebClient.properties file for the configuration ID that is used.
If this doesn't help, you probably have wrong profile settings in the web client's classpath. If possible create a new configuration dedicated for the web client only. Make sure that you are using the proper values (MQ Client setting, hostname, port, etc.)!
Of course, also make sure that your Execution Server(s) are running.
The admin utility does not need an execution server. |
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| mqwbiwf |
| Posted: Wed Apr 30, 2008 10:19 am Post subject: |
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Centurion
Joined: 21 Jul 2006
Posts: 126
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Thanks for the response guys,
I double checked the webclient's properties file and it is referring to the correct profile. Just to let you know that we didn't change anything in the setting so far. It used to work perfeclty fine till a few days ago.
I am wondering if there is anything else that needs to be started (may be Execution service) because when I try to purge the workflow items, it's throwing the same timeout error. And I see a message sitting in the RTSINPUTQ which I believe is an input queue for the execution service. Isn't it supposed to be picked up by that service?
Or may be a database permission issue? |
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| jmac |
| Posted: Wed Apr 30, 2008 11:56 am Post subject: |
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Jedi Knight
Joined: 27 Jun 2001
Posts: 3081
Location: EmeriCon, LLC
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If you see items sitting in RTSINPUTQ it is quite likely that your Execution Servers are not running.
_________________
John McDonald
RETIRED |
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