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MQSeries.net Forum Index » General IBM MQ Support » Sequence error expected = 2 received = 1

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UglyAngelX
PostPosted: Thu Jan 03, 2008 6:32 am    Post subject: Sequence error expected = 2 received = 1 Reply with quote

Voyager

Joined: 04 Dec 2001
Posts: 90
Location: BEARS FAN IN STEELER COUNTRY

We encountered this error recently and do not know the exact cause at this point. The only way to get the channel to work was to reset the seqnum to 2 and then everything was flowing until the channel went inactive......then we would receive an abnormal stop error, then the sequence error. To resolve the issue we deleted and created the channel receiver and sender and everything went back to normal.

Has anyone seen this before, or knwo why something like this would happen? It seemed very strange that resetting to 1 would not clear up the seqnum error. It almost seemd like some phantom channel was running in mist and fouling things up with the seq.
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jefflowrey
PostPosted: Thu Jan 03, 2008 6:33 am    Post subject: Reply with quote

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Joined: 16 Oct 2002
Posts: 19981

Was the channel INDOUBT?
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UglyAngelX
PostPosted: Thu Jan 03, 2008 7:54 am    Post subject: Reply with quote

Voyager

Joined: 04 Dec 2001
Posts: 90
Location: BEARS FAN IN STEELER COUNTRY

Originally the channel would get the errors noted and also a no receipt confirmation message......then go into retry and then it would start to run. As of yesterday it stuck in retry in the morning and in the early evening it went into an indoubt state. So ultimately yes INDOUBT.

Do you think the channels could have been damage by intermittent communication issues....we have been losing DNS a lot over the past month and these particular channels have been involved in the communication loss. We are grasping for any info....so we can ultimately resolve the issue.
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UglyAngelX
PostPosted: Thu Jan 03, 2008 7:57 am    Post subject: Reply with quote

Voyager

Joined: 04 Dec 2001
Posts: 90
Location: BEARS FAN IN STEELER COUNTRY

by the way.....receiver is on AIX MQ V6.0.2.2 and sender on zos MQ V5.3.1
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PeterPotkay
PostPosted: Thu Jan 03, 2008 9:47 am    Post subject: Reply with quote

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Joined: 15 May 2001
Posts: 7722

http://www.mqseries.net/phpBB2/viewtopic.php?t=36333&highlight=ctrlx

Maybe why your RESETs aren't sticking....
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fjb_saper
PostPosted: Thu Jan 03, 2008 11:57 am    Post subject: Reply with quote

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Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY

Check as well the SCS or SYSTEM.CHANNEL.SYNCQ, both on the MF and distributed.

My guess is you might have duplicate entries in there on the MF. You will need to open a PMR to get the utility allowing you to fix this problem.

However usually when this happens the seqnum are more than 1 apart and none of the LUOW match...

Check out the intercommunications manual about how to deal with a channel with an In Doubt flag set first.

Enjoy
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UglyAngelX
PostPosted: Mon Jan 07, 2008 5:23 am    Post subject: Reply with quote

Voyager

Joined: 04 Dec 2001
Posts: 90
Location: BEARS FAN IN STEELER COUNTRY

Thanks for all the info, hopefully this issue does not come up again, but if it does I will be better prepared.
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raz
PostPosted: Wed Jan 09, 2008 8:03 am    Post subject: Reply with quote

Acolyte

Joined: 10 Jul 2007
Posts: 70

I have had the same problem then I have deleted the reciever channel and xmitq associated with the sender channel, then I have recreated.
Now the problem has been resolved
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jefflowrey
PostPosted: Wed Jan 09, 2008 8:06 am    Post subject: Reply with quote

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Joined: 16 Oct 2002
Posts: 19981

I remember something odd about migrated channel definitions from v5.3 to v6.
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