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MQSeries.net Forum Index » WebSphere Message Broker (ACE) Support » Config mgr start up error

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WBI_user
PostPosted: Wed Sep 13, 2006 7:07 am    Post subject: Config mgr start up error Reply with quote

Partisan

Joined: 07 Aug 2001
Posts: 386

We have a WMB V6 environment on AIX
I got the following error in syslog doing mqsistart My_configmgr

Sep 12 14:18:23 myserver user:info WebSphere Broker v6000[573502]: (My_configmgr)[1]BIP1173S: The Configuration Manager could not initialize because a required service is not available. : My_configmgr.agent: /build/S000_P/src/DataFlowEngine/NativeTrace/ImbNativeTrace.cpp: 633: ConfigurationManager.initialize: My_configmgr: My_configmgr

I search BIP1173S in the MB V6 info center. But no hit !!!

Any help ?
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jefflowrey
PostPosted: Wed Sep 13, 2006 7:52 am    Post subject: Reply with quote

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Joined: 16 Oct 2002
Posts: 19981

http://publib.boulder.ibm.com/infocenter/wmbhelp/v6r0m0/index.jsp?topic=/com.ibm.etools.mft.bipmsgs.doc/bip/bip1173.htm
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WBI_user
PostPosted: Wed Sep 13, 2006 8:09 am    Post subject: Reply with quote

Partisan

Joined: 07 Aug 2001
Posts: 386

Hi jefflowrey, thanks for the quick reply.

Just curious on how you get to the page. I went to the online info center

http://publib.boulder.ibm.com/infocenter/wmbhelp/v6r0m0/index.jsp

I search (All topic) with bip1173 or bip1173s with no result. Did I do something wrong ?
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jefflowrey
PostPosted: Wed Sep 13, 2006 8:17 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

I entered your BIP number into the field at
http://publib.boulder.ibm.com/infocenter/wmbhelp/v6r0m0/index.jsp?topic=/com.ibm.etools.mft.bipmsgs.doc/amsgtop_.htm

It's the "diagnostic messages" item in the main table of contents.
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WBI_user
PostPosted: Wed Sep 13, 2006 9:49 am    Post subject: Reply with quote

Partisan

Joined: 07 Aug 2001
Posts: 386

Thanks again jefflowrey,
The message says " The Configuration Manager was unable to initialize because either the machine does not have a local IP address or an MD5 cryptography service is not available" , I am not AIX or Crypto expert. Does this MD5 cryptography service comes with AIX. How do I know if it is running or not?
This is a new install. I have check the install manual and this MD% crypto service is not stated as software pre-req.
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jefflowrey
PostPosted: Wed Sep 13, 2006 9:51 am    Post subject: Reply with quote

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Joined: 16 Oct 2002
Posts: 19981

Does the machine have a working ip address?

Did you install Java correctly? Did you install the correct Java correctly?
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WBI_user
PostPosted: Wed Sep 13, 2006 12:26 pm    Post subject: Reply with quote

Partisan

Joined: 07 Aug 2001
Posts: 386

I was given the environment with Java and MQ already isnatlled.
I used setupaix -console to install
Here is the output from the install

IBM WebSphere Message Broker 6.0 will be installed in the following location: /opt/IBM/mqsi/6.0
with the following features:
Broker
Transformation Services
User Name Server
Configuration Manager
for a total size:
378 MB

and at the ned I got
The InstallShield Wizard has successfully installed IBM WebSphere Message Broker 6.0. Choose Finish to exit the wizard.

If I remember correctly, the wizard search for the right JVM. SO I assume that everything is fine.

Also I can use WMQ explorer on window to access the WMQ Qmgr on AIX, so it must already have an IP.
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jefflowrey
PostPosted: Wed Sep 13, 2006 12:32 pm    Post subject: Reply with quote

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Joined: 16 Oct 2002
Posts: 19981

Well, either have the system administrator work with you to troubleshoot this - including looking at the system log to see if it shows more information - or open a PMR.

And if you open a PMR, be prepared to have the system administrator work with you to troubleshoot this...
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mqmatt
PostPosted: Thu Sep 14, 2006 4:03 am    Post subject: Reply with quote

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Joined: 04 Aug 2004
Posts: 1213
Location: Hursley, UK

Some internal info for you. The described error will only be reported by the Configuration Manager if either:
    The Java method InetAddress.getLocalHost() throws UnknownHostException, or
    The Java method MessageDigest.getInstance("MD5") throws NoSuchAlgorithmException
In both of these scenarios, the Configuration Manager cannot function because the environment lacks the required services in order to create and manipulate UUIDs.
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WBI_user
PostPosted: Fri Sep 15, 2006 10:30 am    Post subject: Reply with quote

Partisan

Joined: 07 Aug 2001
Posts: 386

Thanks for the update. I opened a PMR with IBM and they point me to the right direction - hostname resolution. We found an error in our DNS entry and the problem is resolved after we corrected the error.
The BIP1173 message is not clear and perhaps it's my lack of knowledge of network, I will never look at network hostname resolution when I got an error starting something local on the system.
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