MQSeries.net :: View topic - The return code from the TCP/IP(recv) [TIMEOUT] 120 seconds

Knowledgeq

To summarize, I configured MQ Clustering and SSL to support Credit Card Encryption Project (PCI). The project went 'live' with retail catalog the 1st week in February. As a result, the nightly batch runs occur between the hours of 1-5:00 a.m. Every morning, it appears that one of the three jobs fails. These failures are intermittent in that Job 1 may fail, and the next morning job 2 fails. Upon failure, the job is resubmitted and returns a successful completion message every time. Some other key things to note, these jobs are not utilizing persistence messaging. Addition to the failures, I have noticed the following errors in the AMQ error logs. I have exhausted all efforts trying to resolve this issue (PMR's, sniffer traces, MQ traces, reviewing tech notes, etc...). IBM believes this is a network issue. The local network team believes the issue is related to application. Obviously, everyone is blaming it on the middleware.

The following parameters are configured as well.

KeepAlive=YES
MCAAdoptAll=Yes
HBINT=60
SSL Cipher Spec=TRIPLE_DES_SHA_US (w/ self-signed certificates)

2/21/2006 03:42:17
AMQ9002: Channel 'PCI1A.MD2A' is starting.

EXPLANATION:
Channel 'PCI1A.MD2A' is starting.
ACTION:
None.
-------------------------------------------------------------------------------
2/21/2006 03:46:48
AMQ9213: A communications error for TCP/IP occurred.

EXPLANATION:
An unexpected error occurred in communications.
ACTION:
The return code from the TCP/IP(recv) [TIMEOUT] 120 seconds call was 0 (X'0').
Record these values and tell the systems administrator.
----- amqccita.c : 2682 -------------------------------------------------------
2/21/2006 03:46:49
AMQ9999: Channel program ended abnormally.

EXPLANATION:
Channel program 'PCI1A.MD2A' ended abnormally.
ACTION:
Look at previous error messages for channel program 'PCI1A.MD2A' in the error
files to determine the cause of the failure.
----- amqrccca.c : 883 --------------------------------------------------------
2/21/2006 03:46:59
AMQ9002: Channel 'PCI1A.MD2A' is starting.

EXPLANATION:
Channel 'PCI1A.MD2A' is starting.
ACTION:
None.
-------------------------------------------------------------------------------
2/21/2006 03:49:01
AMQ9213: A communications error for TCP/IP occurred.

EXPLANATION:
An unexpected error occurred in communications.
ACTION:
The return code from the TCP/IP(recv) [TIMEOUT] 120 seconds call was 0 (X'0').
Record these values and tell the systems administrator.
----- amqccita.c : 2682 -------------------------------------------------------
2/21/2006 03:49:01
AMQ9659: A failure occurred during SSL handshaking.

EXPLANATION:
During SSL handshaking, or associated activities, a failure occurred. The
failure is 'WebSphere MQ TCP/IP Receive Failed' and has caused WebSphere MQ
channel name 'PCI1A.MD2A' to be closed. If the name is '????' then the name is
unknown.
ACTION:
Refer to prior message in the WebSphere MQ error log for information related to
this problem.
----- amqccisn.c : 852 --------------------------------------------------------
2/21/2006 03:49:01
AMQ9999: Channel program ended abnormally.

EXPLANATION:
Channel program 'PCI1A.MD2A' ended abnormally.
ACTION:
Look at previous error messages for channel program 'PCI1A.MD2A' in the error
files to determine the cause of the failure.
----- amqrccca.c : 883 --------------------------------------------------------
2/21/2006 03:49:11
AMQ9002: Channel 'PCI1A.MD2A' is starting.

EXPLANATION:
Channel 'PCI1A.MD2A' is starting.
ACTION:
None.