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lyntongrice
PostPosted: Wed Oct 12, 2011 9:16 am    Post subject: zcpCreateMessage - "AMQ6125: An internal WebSphere MQ e Reply with quote

Acolyte

Joined: 26 Sep 2010
Posts: 70

Hi there,

I have a C program running on Solaris SPARC 8 and I received the following very AD HOC error that I have never seen before.

We run Websphere MQ 6 on the box....

This is what the FFS said:

Code:
WebSphere MQ First Failure Symptom Report                                   |
| =========================================                                   |
|                                                                             |
| Date/Time         :- Wednesday October 12 11:44:28 GMT 2011                 |
| Host Name         :- dczcrm04 (SunOS 5.8)                                   |
| PIDS              :- 5724H7203                                              |
| LVLS              :- 6.0.2.3                                                |
| Product Long Name :- WebSphere MQ for Solaris (SPARC platform)              |
| Vendor            :- IBM                                                    |
| Probe Id          :- ZC004062                                               |
| Application Name  :- MQM                                                    |
| Component         :- zcpCreateMessage                                       |
| SCCS Info         :- lib/zc/amqzcpb0.c, 1.70.1.5                            |
| Line Number       :- 894                                                    |
| Build Date        :- Feb  4 2008                                            |
| CMVC level        :- p600-203-080204                                        |
| Build Type        :- IKAP - (Production)                                    |
| UserID            :- 00001007 (smq)                                         |
| Program Name      :- test                                        |
| Addressing mode   :- 64-bit                                                 |
| Process           :- 11111                                                  |
| Thread            :- 1                                                      |
| QueueManager      :- QM01                                               |
| ConnId(1) IPCC    :- 260                                                    |
| Last HQC          :- 1.0.0-12440                                            |
| Last HSHMEMB      :- 0.0.0-0                                                |
| Major Errorcode   :- OK                                                     |
| Minor Errorcode   :- OK                                                     |
| Probe Type        :- INCORROUT                                              |
| Probe Severity    :- 4                                                      |
| Probe Description :- AMQ6125: An internal WebSphere MQ error has occurred.  |
| FDCSequenceNumber :- 0                                                      |


Just to give you an idea what the "test" program does...it simple reads messages from a queue and posts them to another application.....and has been working 100% on other system like Linux and Solaris SPARC 10...with no issues.....

Does anyone have any idea what could have caused this? I have see other errors similar to this (http://www-01.ibm.com/support/docview.wss?uid=swg1IZ72115) for Linux systems and am just curious is we need to apply a patch or something?

Thanks for the help

Lynton
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mqjeff
PostPosted: Wed Oct 12, 2011 9:33 am    Post subject: Reply with quote

Grand Master

Joined: 25 Jun 2008
Posts: 17447

Did the application receive an MQRC coincident with the throwing of the FDC?

Did the MQ error log indicate additional information related to the throwing of the FDC?
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lyntongrice
PostPosted: Wed Oct 12, 2011 9:49 am    Post subject: Reply with quote

Acolyte

Joined: 26 Sep 2010
Posts: 70

Hi there,

Thanks for the quick response, all I saw what that the running application in the console stopped running, and I was alerted from the MQ admin that the following error had occurred. I will try get more details from him tomorrow on this as I have no access to the box....

But any ideas off the top of your head?

Thanks again

Lynton
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mqjeff
PostPosted: Wed Oct 12, 2011 9:59 am    Post subject: Reply with quote

Grand Master

Joined: 25 Jun 2008
Posts: 17447

lyntongrice wrote:
any ideas off the top of your head?

Not for that probe id with that component.

What's the top of the stack trace?
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lyntongrice
PostPosted: Wed Oct 12, 2011 10:01 am    Post subject: Reply with quote

Acolyte

Joined: 26 Sep 2010
Posts: 70

I will need to get you that detail tomorrow.....and will post it to this thread then.....thnx again l-)
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mvic
PostPosted: Wed Oct 12, 2011 4:19 pm    Post subject: Re: zcpCreateMessage - "AMQ6125: An internal WebSphere Reply with quote

Jedi

Joined: 09 Mar 2004
Posts: 2080

Well, you could try getting to 6.0.2.9 at least, so as to get a fix for IC62566.

Better still, go to 6.0.2.11 just to benefit from the maximum fixes.

Better still, go to 7.0.1.6.
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lyntongrice
PostPosted: Thu Oct 13, 2011 3:17 am    Post subject: Reply with quote

Acolyte

Joined: 26 Sep 2010
Posts: 70

Hi there,

I now have some more of the stack trace....any ideas what could have caused the issue?

Here is the error report again to put all into perspective....and the application starts a transaction, GETs a message from the queue and then either rollsback or commits the transaction.....

Code:
WebSphere MQ First Failure Symptom Report                                   |
| =========================================                                   |
|                                                                             |
| Date/Time         :- Wednesday October 12 11:44:28 GMT 2011                 |
| Host Name         :- dczcrm04 (SunOS 5.8)                                   |
| PIDS              :- 5724H7203                                              |
| LVLS              :- 6.0.2.3                                                |
| Product Long Name :- WebSphere MQ for Solaris (SPARC platform)              |
| Vendor            :- IBM                                                    |
| Probe Id          :- ZC004062                                               |
| Application Name  :- MQM                                                    |
| Component         :- zcpCreateMessage                                       |
| SCCS Info         :- lib/zc/amqzcpb0.c, 1.70.1.5                            |
| Line Number       :- 894                                                    |
| Build Date        :- Feb  4 2008                                            |
| CMVC level        :- p600-203-080204                                        |
| Build Type        :- IKAP - (Production)                                    |
| UserID            :- 00001007 (smq)                                         |
| Program Name      :- test                                        |
| Addressing mode   :- 64-bit                                                 |
| Process           :- 11111                                                  |
| Thread            :- 1                                                      |
| QueueManager      :- QM01                                               |
| ConnId(1) IPCC    :- 260                                                    |
| Last HQC          :- 1.0.0-12440                                            |
| Last HSHMEMB      :- 0.0.0-0                                                |
| Major Errorcode   :- OK                                                     |
| Minor Errorcode   :- OK                                                     |
| Probe Type        :- INCORROUT                                              |
| Probe Severity    :- 4                                                      |
| Probe Description :- AMQ6125: An internal WebSphere MQ error has occurred.  |
| FDCSequenceNumber :- 0 

MQM Function Stack
MQBACK
zstMQBACK
ziiMQBACK
ziiCreateIPCCMessage
zcpCreateMessage
xcsFFST

MQM Trace History
-------} xcsReleaseThreadMutexSem rc=OK
-------{ xstAttachSharedMemSet
--------{ xstConnectExtent
---------{ xllSpinLockRequest
---------} xllSpinLockRequest rc=OK
---------{ xllSpinLockRelease
---------} xllSpinLockRelease rc=OK
---------{ xcsRequestThreadMutexSem
---------} xcsRequestThreadMutexSem rc=OK
---------{ xcsReleaseThreadMutexSem
---------} xcsReleaseThreadMutexSem rc=OK
--------} xstConnectExtent rc=OK
--------{ xcsGetMem
--------} xcsGetMem rc=OK
--------{ xcsGetMem
--------} xcsGetMem rc=OK
-------} xstAttachSharedMemSet rc=OK
-------{ xcsReleaseThreadMutexSem
-------} xcsReleaseThreadMutexSem rc=OK
------} xcsConnectSharedMemSet rc=OK
------{ xcsRegisterDestructor
------} xcsRegisterDestructor rc=OK
-----} zcpAttachPipe rc=OK
----} ziiConnectToAgent rc=OK
----{ ziiStartAllPlugServices
-----{ xcsConnectSharedMemSet
------{ xllSpinLockRequest
------} xllSpinLockRequest rc=OK
------{ xllSpinLockRelease
------} xllSpinLockRelease rc=OK
------{ xcsRequestThreadMutexSem
------} xcsRequestThreadMutexSem rc=OK
------{ xcsRequestThreadMutexSem
------} xcsRequestThreadMutexSem rc=OK
------{ xcsReleaseThreadMutexSem
------} xcsReleaseThreadMutexSem rc=OK
------{ xstConnectSubSet
-------{ xcsGetMem
-------} xcsGetMem rc=OK
-------{ xcsGetMem
-------} xcsGetMem rc=OK
-------{ xcsRequestThreadMutexSem
-------} xcsRequestThreadMutexSem rc=OK
-------{ xcsReleaseThreadMutexSem
-------} xcsReleaseThreadMutexSem rc=OK
-------{ xcsRequestThreadMutexSem
-------} xcsRequestThreadMutexSem rc=OK
-------{ xcsReleaseThreadMutexSem
-------} xcsReleaseThreadMutexSem rc=OK
------} xstConnectSubSet rc=OK
------{ xcsReleaseThreadMutexSem
------} xcsReleaseThreadMutexSem rc=OK
-----} xcsConnectSharedMemSet rc=OK
----} ziiStartAllPlugServices rc=OK
----{ ziiCreateIPCCMessage
-----{ zcpCreateMessage
-----} zcpCreateMessage rc=OK
----} ziiCreateIPCCMessage rc=OK
----{ ziiSendReceiveAgent
-----{ zcpSendOnPipe
------{ xcsResetEventSem
------} xcsResetEventSem rc=OK
------{ xcsPostEventSem
------} xcsPostEventSem rc=OK
-----} zcpSendOnPipe rc=OK
-----{ zcpReceiveOnPipe
------{ xcsWaitEventSem
------} xcsWaitEventSem rc=OK
-----} zcpReceiveOnPipe rc=OK
----} ziiSendReceiveAgent rc=OK
----{ zcpDeleteMessage
----} zcpDeleteMessage rc=OK
---} ziiMQCONN rc=OK
---{ zutDisconnectConfig
----{ xcsFreeMem
----} xcsFreeMem rc=OK
---} zutDisconnectConfig rc=OK
--} zstMQConnect rc=OK
-} zstMQCONNX rc=OK
} MQCONNX rc=OK
{ MQCONNX
-{ zstMQCONNX
--{ xcsInitialize
---{ xcsRequestThreadMutexSem
---} xcsRequestThreadMutexSem rc=OK
---{ xcsReleaseThreadMutexSem
---} xcsReleaseThreadMutexSem rc=OK
--} xcsInitialize rc=OK
--{ zstMQConnect
---{ zstMQConnect_CheckParameters
---} zstMQConnect_CheckParameters rc=OK
---{ zutBlankPad
---} zutBlankPad rc=OK
---{ zutLockLocalThreads
----{ xcsRequestThreadMutexSem
----} xcsRequestThreadMutexSem rc=OK
---} zutLockLocalThreads rc=OK
---{ zutIsItBlank
---} zutIsItBlank rc=OK
---{ zutCheckQMName
----{ zutCheckValidName
----} zutCheckValidName rc=OK
---} zutCheckQMName rc=OK
---{ zutCvtMQName2Str
---} zutCvtMQName2Str rc=OK
---{ zstGetPCDbyTID
---} zstGetPCDbyTID rc=OK
---{ zutUnlockLocalThreads
----{ xcsReleaseThreadMutexSem
----} xcsReleaseThreadMutexSem rc=OK
---} zutUnlockLocalThreads rc=OK
--} zstMQConnect rc=lrcW_ALREADY_CONNECTED
-} zstMQCONNX rc=lrcW_ALREADY_CONNECTED
} MQCONNX rc=lrcW_ALREADY_CONNECTED
{ MQOPEN
-{ zstMQOPEN
--{ zstVerifyPCD
--} zstVerifyPCD rc=OK
--{ zstCheckODAddressability
---{ xcsCheckPointer
---} xcsCheckPointer rc=OK
--} zstCheckODAddressability rc=OK
--{ ziiMQOPEN
---{ ziiCreateIPCCMessage
----{ zcpCreateMessage
----} zcpCreateMessage rc=OK
---} ziiCreateIPCCMessage rc=OK
---{ ziiSendReceiveAgent
----{ zcpSendOnPipe
-----{ xcsResetEventSem
-----} xcsResetEventSem rc=OK
-----{ xcsPostEventSem
-----} xcsPostEventSem rc=OK
----} zcpSendOnPipe rc=OK
----{ zcpReceiveOnPipe
-----{ xcsWaitEventSem
-----} xcsWaitEventSem rc=OK
----} zcpReceiveOnPipe rc=OK
---} ziiSendReceiveAgent rc=OK
---{ zcpDeleteMessage
---} zcpDeleteMessage rc=OK
--} ziiMQOPEN rc=OK
-} zstMQOPEN rc=OK
} MQOPEN rc=OK
{ MQBEGIN
-{ zstMQBEGIN
--{ zstVerifyPCD
--} zstVerifyPCD rc=OK
--{ zstSetMQModel
--} zstSetMQModel rc=OK
--{ xcsCheckPointer
--} xcsCheckPointer rc=OK
--{ ziiMQBEGIN
---{ ztmBeginInitialise
---} ztmBeginInitialise rc=zrcM_W_NO_RESOURCE_MGRS
---{ ziiCreateIPCCMessage
----{ zcpCreateMessage
----} zcpCreateMessage rc=OK
---} ziiCreateIPCCMessage rc=OK
---{ ziiSendReceiveAgent
----{ zcpSendOnPipe
-----{ xcsResetEventSem
-----} xcsResetEventSem rc=OK
-----{ xcsPostEventSem
-----} xcsPostEventSem rc=OK
----} zcpSendOnPipe rc=OK
----{ zcpReceiveOnPipe
-----{ xcsWaitEventSem
-----} xcsWaitEventSem rc=OK
----} zcpReceiveOnPipe rc=OK
---} ziiSendReceiveAgent rc=lrcW_NO_EXTERNAL_PARTICIPANTS
---{ zcpDeleteMessage
---} zcpDeleteMessage rc=OK
---{ ztmAssociateParticipants
---} ztmAssociateParticipants rc=zrcM_W_NO_RESOURCE_MGRS
--} ziiMQBEGIN rc=zrcM_W_NO_RESOURCE_MGRS
-} zstMQBEGIN rc=lrcW_NO_EXTERNAL_PARTICIPANTS
} MQBEGIN rc=lrcW_NO_EXTERNAL_PARTICIPANTS
{ MQGET
-{ zstMQGET
--{ zstVerifyPCD
--} zstVerifyPCD rc=OK
--{ zstMQGET_CheckParms
--} zstMQGET_CheckParms rc=OK
--{ ziiMQGET
---{ ziiCreateIPCCMessage
----{ zcpCreateMessage
----} zcpCreateMessage rc=OK
---} ziiCreateIPCCMessage rc=OK
---{ ziiSendReceiveAgent
----{ zcpSendOnPipe
-----{ xcsResetEventSem
-----} xcsResetEventSem rc=OK
-----{ xcsPostEventSem
-----} xcsPostEventSem rc=OK
----} zcpSendOnPipe rc=OK
----{ zcpReceiveOnPipe
-----{ xcsWaitEventSem
-----} xcsWaitEventSem rc=OK
----} zcpReceiveOnPipe rc=OK
---} ziiSendReceiveAgent rc=arcW_TRUNCATED_MSG_FAILED
---{ zcpDeleteMessage
---} zcpDeleteMessage rc=OK
--} ziiMQGET rc=OK
-} zstMQGET rc=arcW_TRUNCATED_MSG_FAILED
} MQGET rc=arcW_TRUNCATED_MSG_FAILED
{ MQGET
-{ zstMQGET
--{ zstVerifyPCD
--} zstVerifyPCD rc=OK
--{ zstMQGET_CheckParms
--} zstMQGET_CheckParms rc=OK
--{ ziiMQGET
---{ ziiCreateIPCCMessage
----{ zcpCreateMessage
----} zcpCreateMessage rc=OK
---} ziiCreateIPCCMessage rc=OK
---{ ziiSendReceiveAgent
----{ zcpSendOnPipe
-----{ xcsResetEventSem
-----} xcsResetEventSem rc=OK
-----{ xcsPostEventSem
-----} xcsPostEventSem rc=OK
----} zcpSendOnPipe rc=OK
----{ zcpReceiveOnPipe
-----{ xcsWaitEventSem
-----} xcsWaitEventSem rc=OK
----} zcpReceiveOnPipe rc=OK
---} ziiSendReceiveAgent rc=OK
---{ zcpDeleteMessage
---} zcpDeleteMessage rc=OK
--} ziiMQGET rc=OK
--{ vpiConvertData
--} vpiConvertData rc=OK
-} zstMQGET rc=OK
} MQGET rc=OK
{ MQBACK
-{ zstMQBACK
--{ zstVerifyPCD
--} zstVerifyPCD rc=OK
--{ ztmDissociateParticipants
--} ztmDissociateParticipants rc=zrcM_W_NO_RESOURCE_MGRS
--{ ziiMQBACK
---{ ziiCreateIPCCMessage
----{ zcpCreateMessage
-----{ xcsBuildDumpPtr
------{ xcsGetMem
------} xcsGetMem rc=OK
-----} xcsBuildDumpPtr rc=OK
-----{ xcsFFST
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mqjeff
PostPosted: Thu Oct 13, 2011 5:14 am    Post subject: Reply with quote

Grand Master

Joined: 25 Jun 2008
Posts: 17447

So it failed while trying to back out a message...



Does it also fail when you try to commit?

An issue with the file system maybe?

Anything in the AMQERR log that sheds more light? Or just a report of an FDC thrown?
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mvic
PostPosted: Thu Oct 13, 2011 5:54 am    Post subject: Reply with quote

Jedi

Joined: 09 Mar 2004
Posts: 2080

lyntongrice wrote:
any ideas what could have caused the issue?

I had an idea - I posted it in my previous post on this thread.
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bruce2359
PostPosted: Thu Oct 13, 2011 5:58 am    Post subject: Reply with quote

Poobah

Joined: 05 Jan 2008
Posts: 9472
Location: US: west coast, almost. Otherwise, enroute.

Has this qmgr been running (production) without error until recently? If so, what has changed?
_________________
I like deadlines. I like to wave as they pass by.
ב''ה
Lex Orandi, Lex Credendi, Lex Vivendi. As we Worship, So we Believe, So we Live.
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lyntongrice
PostPosted: Thu Oct 13, 2011 8:53 am    Post subject: Reply with quote

Acolyte

Joined: 26 Sep 2010
Posts: 70

Hi there,

The commit works file.....and in fact we sent 30000 messages over the C code today with no issues at all...

No other real error stuff in the AMQ err....

Perhaps we just need a higher version to be installed...

The queue manager has been running for ages...very strange...

Thanks anyway
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