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shubha_s
PostPosted: Wed Mar 31, 2010 5:30 am    Post subject: Queue manager stopping Reply with quote

Acolyte

Joined: 10 Mar 2009
Posts: 57

Hi,

We have MQ queue manager running and it abruptly stops generating FDC's.
The snippet of the FDC is shown below :

[quote]

Major Errorcode :- xecS_E_BLOCK_NOT_FREE |
| Minor Errorcode :- OK |
| Probe Type :- INCORROUT |
| Probe Severity :- 2 |
| Probe Description :- AMQ6125: An internal WebSphere MQ error has occurred. |
| FDCSequenceNumber :- 0

[\quote]

In the AMQERR01 log file says that the system is low on resources but there is a huge memory of 14GB. So there cannot be a memory or disk space problem. But donno why the queue manager is stopping.
Can any1 please throw some light on this if any1 has encountered such a problem.

Thanks
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Vitor
PostPosted: Wed Mar 31, 2010 5:58 am    Post subject: Re: Queue manager stopping Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

shubha_s wrote:
We have MQ queue manager running and it abruptly stops generating FDC's


I'd be more worried that it was generating FDCs in the first place!


[quote="shubha_s"]The snippet of the FDC is shown below [\quote]

But not the useful snippet. As has been said many times here, it's the Probe Id that is the most first port of call.

shubha_s wrote:
In the AMQERR01 log file says that the system is low on resources but there is a huge memory of 14GB. So there cannot be a memory or disk space problem. But donno why the queue manager is stopping.


Why not? It might have a lot of memory but could still be out of allocated disc. Likewise it could have run out of shared memory or semaphores. Or disc handles.

First question: what is the Probe Id?
Second question: how long has the queue manager been generating FDC files that you're worried it's abrubtly stopped?
Third question: WMQ version, platform, all the usual stuff.
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shubha_s
PostPosted: Wed Mar 31, 2010 9:07 pm    Post subject: Queue manager stopping Reply with quote

Acolyte

Joined: 10 Mar 2009
Posts: 57

The version of MQ is 7.0.1.2.
The queue manager is stopping since few days and whenever it stops the FDC's are generated.
Ok how do we know whether the queue manager is utilising all the memory i.e 14GB. Or do we have to raise a PMR for such an issue.

Thanks
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fjb_saper
PostPosted: Wed Mar 31, 2010 9:20 pm    Post subject: Re: Queue manager stopping Reply with quote

Grand High Poobah

Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY

shubha_s wrote:
The version of MQ is 7.0.1.2.
The queue manager is stopping since few days and whenever it stops the FDC's are generated.
Ok how do we know whether the queue manager is utilising all the memory i.e 14GB. Or do we have to raise a PMR for such an issue.

Thanks

The qmgr should not be utilizing all the memory.
If you have an out of resource condition, I suspect it will boil down to out of allocated filespace.

Have fun
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Vitor
PostPosted: Thu Apr 01, 2010 5:15 am    Post subject: Re: Queue manager stopping Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

shubha_s wrote:
Ok how do we know whether the queue manager is utilising all the memory i.e 14GB. Or do we have to raise a PMR for such an issue.


Look at the ProbeId in the FDC files. Or raise a PMR & send them the FDC files.
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harish_td
PostPosted: Mon Apr 05, 2010 4:51 am    Post subject: Re: Queue manager stopping Reply with quote

Master

Joined: 13 Feb 2006
Posts: 236

shubha_s wrote:
The version of MQ is 7.0.1.2.


Sorry to digress, but
Planned Release Date : IBM WebSphere MQ V7.0 UNIX, Windows and iSeries
Fix Pack 7.0.1.2 May, 2010
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smdavies99
PostPosted: Mon Apr 05, 2010 7:13 am    Post subject: Re: Queue manager stopping Reply with quote

Jedi Council

Joined: 10 Feb 2003
Posts: 6076
Location: Somewhere over the Rainbow this side of Never-never land.

harish_td wrote:
shubha_s wrote:
The version of MQ is 7.0.1.2.


Sorry to digress, but
Planned Release Date : IBM WebSphere MQ V7.0 UNIX, Windows and iSeries
Fix Pack 7.0.1.2 May, 2010


He's obviously stowed away on Dr Who's Tardis....
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Vitor
PostPosted: Mon Apr 05, 2010 7:55 am    Post subject: Re: Queue manager stopping Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

smdavies99 wrote:
harish_td wrote:
shubha_s wrote:
The version of MQ is 7.0.1.2.


Sorry to digress, but
Planned Release Date : IBM WebSphere MQ V7.0 UNIX, Windows and iSeries
Fix Pack 7.0.1.2 May, 2010


He's obviously stowed away on Dr Who's Tardis....


Which could be why it's running out of resources, pulling the software through the time/space vortex like that.

In theory though, you wouldn't get an FDC. Just hear the Cloister Bell...
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