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sneh
PostPosted: Wed Nov 15, 2006 11:38 am    Post subject: MQ - WBIMB error Reply with quote

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Joined: 12 Aug 2006
Posts: 28
Location: Mumbai

We are using Websphere Business Integration Message Broker(WBIMB) for developing application and deployments.

While deploying on the broker through GUI, GUI throws error after 3-4 consecutive deployments.
The error message is :
BIP0900E : could not put a message to the config manager queue

If i restart the Queue manager of Config Manager and then reconnect WBIMB with it then it starts working.

But bouncing queue manager and reconnecting WBIMB toolkit consumes lots of time as it is loaded heavily.

Can someone help me?
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jefflowrey
PostPosted: Wed Nov 15, 2006 11:45 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

Are there further BIP errors in the log?

Are there messages in the MQ Error log?

Does it work if you disconnect the Toolkit and reconnect - WITHOUT bouncing the queue manager?

Or does it fail to reconnect?
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sneh
PostPosted: Wed Nov 15, 2006 12:07 pm    Post subject: Reply with quote

Apprentice

Joined: 12 Aug 2006
Posts: 28
Location: Mumbai

I could not find any MQ error log.

I could not simply reconnect. I have to bounce the config Q mgr.
As message specifies "could not put a message to the config manager queue"; it is a problem with config QM
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jefflowrey
PostPosted: Wed Nov 15, 2006 12:17 pm    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

You couldn't find the MQ error log? Or there weren't any items in it?

If you have to restart the queue manager, then it should be writing messages to it's log that tells you why it's not responding.

Where the log is depends on what platform you're on.

Is there an MQ Reason code (MQRC or RC) with the error message?
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sneh
PostPosted: Wed Nov 15, 2006 12:25 pm    Post subject: Reply with quote

Apprentice

Joined: 12 Aug 2006
Posts: 28
Location: Mumbai

The toolkit is on Windows.
can you tell me where the logs could be generated?
Coz there was no error in Event viewer... is there anything else i required to check?

There is no MQRC error thrown. The code BIP0900E does not give any clear picture..
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jefflowrey
PostPosted: Wed Nov 15, 2006 12:33 pm    Post subject: Reply with quote

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Joined: 16 Oct 2002
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Where is the ConfigMgr?
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sneh
PostPosted: Wed Nov 15, 2006 12:35 pm    Post subject: Reply with quote

Apprentice

Joined: 12 Aug 2006
Posts: 28
Location: Mumbai

config mgr is on Windows machine and it is connecting to the broker on Unix box using MQ.
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jefflowrey
PostPosted: Wed Nov 15, 2006 1:01 pm    Post subject: Reply with quote

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Joined: 16 Oct 2002
Posts: 19981

Look in the Event Viewer on the ConfigMgr machine.
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sneh
PostPosted: Thu Nov 16, 2006 9:15 am    Post subject: Reply with quote

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Joined: 12 Aug 2006
Posts: 28
Location: Mumbai

I checked Event viewer no error!!!!
I know its surprising and even i m surprised!!!
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jefflowrey
PostPosted: Thu Nov 16, 2006 9:19 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
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If the ConfigMgr queue manager is failing in a way that is causing it not to log anything and not to response to normal requests, then you need to open a PMR.

You should, however, make sure that it is not JUST from the Toolkit that the ConfigMgr queue manager is unavailable. Try using amqscnxc from the Toolkit machine to connect.

Also try using something like amqsput on the ConfigMgr machine to connect.
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sneh
PostPosted: Thu Nov 16, 2006 9:29 am    Post subject: Reply with quote

Apprentice

Joined: 12 Aug 2006
Posts: 28
Location: Mumbai

YES...amqsput...
That might help me to find root cause..

But i dint get wat do u mean by "open a PMR"??
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jefflowrey
PostPosted: Thu Nov 16, 2006 9:46 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
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I mean "Call IBM Support and ask for help".

Of course, you can only do this if you are paying maintenance on your software.

And if you aren't, then you're not going to have a good time.
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sneh
PostPosted: Thu Nov 16, 2006 10:14 am    Post subject: Reply with quote

Apprentice

Joined: 12 Aug 2006
Posts: 28
Location: Mumbai

Yep, we can do that...
but we thought this is minor problem and we culd fix it out...

so that is the last option?
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jefflowrey
PostPosted: Thu Nov 16, 2006 10:30 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
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You don't have any good data about what's going wrong, so it's hard to say that it's a minor problem...

Until you get a better picture of what's going on, you should be prepared to call IBM support at the drop of a hat. That means get your customer number handy - because they won't talk to you without it.
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nathanw
PostPosted: Mon Nov 20, 2006 2:02 am    Post subject: Reply with quote

Knight

Joined: 14 Jul 2004
Posts: 550

You are on windows and if you have a defualt install path then the error logs on teh queuemanager you are having problems with should be here

Code:
C:\Program Files\IBM\WebSphere MQ\Qmgrs\QMNAME\errors


Read the AMQERR0*.logs and then see what the problem is OR post here
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