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harelmoshe1
PostPosted: Mon May 29, 2006 12:25 am    Post subject: WBI 5.0 Installation toruble on AIX Reply with quote

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Joined: 29 Dec 2005
Posts: 41

I get the following exception while trying to install WBI 5 on AIX 5.3, with java 1.3.1 or java 1.4, in graphical mode:

java.lang.NullPointerException
at
com.installShield.wizard.awt.AWTWizardUI.doNext(AWTWizardUI.java: 1041) at com.installShield.wizard.awt.AWTWizardUI.actionPerformed(AWTWizardUI.java:945)
at com.installShield.wizard
...

and so on (sorry, but i have to type the error myself because our intranet is completely isolated from the internet, thus i can't even copy the error to a file and post it).

When i try go on console mode, i get error saying it cant find "wizard.xml" with same sort of java exceptions.

Is it a CLASSPATH problem ?

btw, i'm using root for the installation.

Thanks,
Harel
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jefflowrey
PostPosted: Mon May 29, 2006 4:33 am    Post subject: Reply with quote

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Joined: 16 Oct 2002
Posts: 19981

I think you'll have to figure out a way to get more of the error message so we can see it.
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harelmoshe1
PostPosted: Mon May 29, 2006 6:05 am    Post subject: Reply with quote

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Joined: 29 Dec 2005
Posts: 41

Okay, here's the full text (typed manually ):

Quote:

Quote:
Exception occured during event dispacting:
java.lang.NullPointerException
at com.installshield.wizard.awt.AWTWizardUI.doNext(AWTWizarUI.java:1041)
com.installshield.wizard.awt.AWTWizardUI.actionPerfromed(AWTWizarUI.java:945)
com.installshield.wizard.awt.AWTWizardUI$DefaultNavigationController.notifyListeners((AWTWizarUI.java(Compiled Code))
com.installshield.wizard.awt.AWTWizardUI$DefaultNavigationController.actionPerfromed(AWTWizarUI.java:1894)
at java.awt.Button.processActionEvent(Button.java:344)
java.awt.Button.processEvent(Button.java:317)
at awt.component.dispatchEventImpl(Component.java:2678)
awt.component.dispatchEvent(Component.java:2581)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:434)
at java.awt.EventDispatchThread.pumpOneEventForHeirarchy(EventDispatchThread.java:229)
java.awt.EventDispatchThread.pumpEventsForHeirarchy(EventDispatchThread.java:141)
java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:131)
java.awt.EventDispatchThread.run(EventDispatchThread.java:124)


That's what the console of AIX shows while the graphic wizard stops at 7% of install saying:

Error:
- null

Regards,
Harel
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harelmoshe1
PostPosted: Mon May 29, 2006 11:55 pm    Post subject: Reply with quote

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Joined: 29 Dec 2005
Posts: 41

Now it's even worse:

I tried re-copying all the files from the CD. Now i get only the error and re-install:

- null

at 7% of installation....
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jefflowrey
PostPosted: Tue May 30, 2006 5:05 am    Post subject: Reply with quote

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Joined: 16 Oct 2002
Posts: 19981

How are you copying the files from the CD?

Maybe you are doing something wrong and the file names are getting mangled.

Also, there have been some bad CD images for WBIMB v5. So make sure that the setup program for AIX has the *exact* same name as the one listed in the documentation - it should be setupaix or some such. If it looks even like SETUPAIX in uppercase, or otherwise mangled... Then you have a BAD CD and should either ask IBM for a new CD or download the installation from Passport Advantage or Partner World or whatever entitlement you have. Or both.
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harelmoshe1
PostPosted: Tue May 30, 2006 10:15 pm    Post subject: Reply with quote

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Joined: 29 Dec 2005
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It's not a corrupted-files problem, i'm sure. I tried both copying the files from CD and FTP-ing the files to the server, and failed at both when the installation reached 7%.

I'm quite convinced it's some kind of environment-variable bad-definition, or a java classpath problem...
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Tibor
PostPosted: Wed May 31, 2006 3:41 am    Post subject: Reply with quote

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Joined: 20 May 2001
Posts: 1033
Location: Hungary

When you have a problem with the GUI install, try it it on a classic, text-based way It worked me all times without any exception...

However I observed some malfunctions when using a CD wich was burned on Windows. Some file attributes were corrupted, e.g. permissions.
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jefflowrey
PostPosted: Wed May 31, 2006 5:08 am    Post subject: Reply with quote

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harelmoshe1 wrote:
It's not a corrupted-files problem, i'm sure. I tried both copying the files from CD and FTP-ing the files to the server

Both of those may have corrupted the files.

OR THE CD MAY HAVE BEEN BAD TO BEGIN WITH!

Please confirm that the file names on the CD are in lower case, and that the name of the setup file is setupaix or setuplinuxia32 or etc.
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harelmoshe1
PostPosted: Fri Jun 02, 2006 1:06 am    Post subject: Reply with quote

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Joined: 29 Dec 2005
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I've checked the files and they are in lower case and I'm executing setupaix. I believe this is not the problem.

I've excuted the setup in console mode the following way:
./setupaix -console -is:log log.txt

I found the following error in log.txt:
Code:

Finding a JVM
Initiating a JVM search based on hints...
WARNING: Unable to verify any_aix.jvm because the JVM_PROPERTIES tag was not specified.
WARNING: Unable to verify any_aix.jvm because the JVM_PROPERTIES tag was not specified.
WARNING: Unable to verify any_aix.jvm because the JVM_PROPERTIES tag was not specified.
a sutitable JVM could not be found. Please run the installer again using the option -is:javahome <JAVA HOME DIR>
...


I then executed the setup with the java home switch:
./setupaix -console -is:log log.txt -is:javahome /usr/java131
I got the same error "null" ...

I've checkd log.txt:
Code:

Finding a JVM
Checking user specified Java home directory => /usr/java131
Verifying JVM at /usr/java131/jre/bin/java
     for JVM: User selected JVM
Executing launch script command: "/usr/java131/jre/bin/java" -cp "tmp/isjMhNu71/Verify.jar" "Verify" in working directory /installs/WBIMB5/.
Output from the launch script execution
StdOut:
1739021872

ErrOut:

Found matching JVM at /usr/java131
Matching JVM home is /usr/java131
Matching JVM file is /tmp/isj0cNu7b
Executing ...


That's it, no further error messages.
Any suggestions?
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leongor
PostPosted: Sun Jun 04, 2006 12:42 am    Post subject: Reply with quote

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Joined: 13 May 2002
Posts: 264
Location: Israel

Do you copy a CD from CD-ROM mounted on Windows or AIX ?
I have several times problems with copying files from Windows CD-ROM.
When I switched to AIX CD-ROM everything was ok.
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harelmoshe1
PostPosted: Sun Jun 04, 2006 5:14 am    Post subject: Reply with quote

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Joined: 29 Dec 2005
Posts: 41

Quote:
Do you copy a CD from CD-ROM mounted on Windows or AIX ?
I have several times problems with copying files from Windows CD-ROM.
When I switched to AIX CD-ROM everything was ok.


Hey Leonid,

I tried what you offered, still i get the exact same error
I really think it's some wierd JVM issue, however i can't figure out what's missing - so i'm still stuck.

Thanks,
Harel
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jefflowrey
PostPosted: Sun Jun 04, 2006 7:13 am    Post subject: Reply with quote

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Joined: 16 Oct 2002
Posts: 19981

You might need a 1.4 Java instead of a 1.3 Java to run the installer?
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leongor
PostPosted: Sun Jun 04, 2006 7:54 am    Post subject: Reply with quote

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Posts: 264
Location: Israel

For AIX it must be JRE 1.3.1, but at least service release 3.
Check if you have a minimum release.
I advise update it to the latest one.
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Leonid.

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