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MQSeries.net Forum Index » WebSphere Message Broker (ACE) Support » Message Broker Error please Urgent help required

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khangulam1412
PostPosted: Tue Sep 25, 2018 10:08 pm    Post subject: Message Broker Error please Urgent help required Reply with quote

Newbie

Joined: 25 Sep 2018
Posts: 8

In the Production server, We are using Message Broker version 10.0.0.7 and Message Queue version 8.0.0.4 Suddenly, An execution group under a broker become non operational without any notification. That means, message flows that are deployed under Execution groups, are not working. However, other execution groups message flows are working fine. If the Message flows interact with queue, ipprocs of the queue becomes zero. On checking status of broker, EGs and message flow, it shows up and running. When we try to stop a message flow or reload execution group, broker is not responding to any administrative commands. Please provide Solution[/b]
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Vitor
PostPosted: Wed Sep 26, 2018 5:22 am    Post subject: Re: Message Broker Error please Urgent help required Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

khangulam1412 wrote:
Please provide Solution[/b]


We're neither IBM nor a help desk.

If you have an urgent production problem raise a PMR.
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Insanity is the best defence.
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Vitor
PostPosted: Wed Sep 26, 2018 5:24 am    Post subject: Re: Message Broker Error please Urgent help required Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

khangulam1412 wrote:
Please provide Solution


On the understanding I'm an anonymous stranger on the Internet and not IBM, it sounds from the very limited information you've provided that one or more of the flows in the problem EG is hung up either waiting for an external resource or because the user code sucks.

Use kill -9 on the process and tell the developers they suck.
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khangulam1412
PostPosted: Wed Sep 26, 2018 10:18 pm    Post subject: Re: Message Broker Error please Urgent help required Reply with quote

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Joined: 25 Sep 2018
Posts: 8

what should be done this error doesnot come again thanks for helping
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timber
PostPosted: Thu Sep 27, 2018 12:11 am    Post subject: Reply with quote

Grand Master

Joined: 25 Aug 2015
Posts: 1280

Either
a) take at least 15 minutes, and post a detailed description of the problem. Take care to explain everything clearly. Include relevant syslog entries, trace files etc
or
b) Open a PMR, and be prepared to supply the same information to IBM
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Vitor
PostPosted: Thu Sep 27, 2018 4:57 am    Post subject: Re: Message Broker Error please Urgent help required Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

khangulam1412 wrote:
what should be done this error doesnot come again thanks for helping


Vitor wrote:
tell the developers they suck

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