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MQSeries.net Forum IndexGeneral IBM MQ SupportQueue Manager stuck in starting state

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harshatej1
PostPosted: Mon Feb 19, 2018 6:06 am Post subject: Queue Manager stuck in starting state Reply with quote

Acolyte

Joined: 20 Nov 2013
Posts: 61

Hello team,

Queue manager is in starting state for the past 1 hour. Killing the processes and restarting it doesnt help the cause. Rebooted the server and tried again but invain. Below is the error

AMQ7229: 20000 log records accessed on queue manager 'XXXXX' during the log replay phase.

MQ version: 9.0
OS: Linux

Thanks
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zpat
PostPosted: Mon Feb 19, 2018 6:11 am Post subject: Reply with quote

Jedi Council

Joined: 19 May 2001
Posts: 5646
Location: UK

Don't take the beginner approach of killing processes until you have tried all the ways to stop a QM.

Always stop QMs using the proper commands, such as endmqm -i <qmname> and ONLY after that using endmqm -p <qmname>

Only after that kill MQ processes IN THE ORDER defined in the knowledge center.

What errors do you see in the error logs or FDC files?
_________________
Well, I don't think there is any question about it. It can only be attributable to human error. This sort of thing has cropped up before, and it has always been due to human error.
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bruce2359
PostPosted: Mon Feb 19, 2018 6:11 am Post subject: Reply with quote

Poobah

Joined: 05 Jan 2008
Posts: 8078
Location: US: west coast, almost. Otherwise, enroute.

Where did you see this error? Did you research the error message to see what action is recommended?
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I would tell you a UDP joke, but you might not get it.
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harshatej1
PostPosted: Mon Feb 19, 2018 7:42 am Post subject: Reply with quote

Acolyte

Joined: 20 Nov 2013
Posts: 61

Error got generated in the queue manager logs. I checked fo FDC and found below

Major Errorcode :- xecL_W_LONG_LOCK_WAIT
Probe Id :- XC308010

I tried removing the IPC resources owned by mqm using amqiclen command and restarted the queue manager but still issue existed.

I tried cold restart and it worked.
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bruce2359
PostPosted: Mon Feb 19, 2018 7:56 am Post subject: Reply with quote

Poobah

Joined: 05 Jan 2008
Posts: 8078
Location: US: west coast, almost. Otherwise, enroute.

How did you arrive at your solution? Did you research the ProbeId?
_________________
I would tell you a UDP joke, but you might not get it.
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