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MQSeries.net Forum IndexIBM MQ Installation/Configuration SupportIIB fix pack download from IBM site

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visasimbu
PostPosted: Tue Sep 20, 2016 1:25 am Post subject: IIB fix pack download from IBM site Reply with quote

Centurion

Joined: 06 Nov 2009
Posts: 145

I have installed below softwares in my windows machine. All these softwares are installed by mqsi launch pad.

WMQ 7.5.0.3.
IIB 9.0.0.2 (32 bit)
IIB toolkit 9.0.0.6
IBM Installation manager

All these softwares are provided by client.

When i try to download FP IIB 9.0.0.6 from IBM site, it is throwing error saying my login id does not have software support contract. But i remember that i have downloaded fix pack from my login id for the WMB v7 without any hurdle.

Is software support contract is required for IIB 9 ?

or As like upgrading toolkit using IBM installation manager, is there an any way to upgrade IIB runtime using installation manager without downloading FP from IBM site ?

https://www-945.ibm.com/support/fixcentral/swg/downloadFixes?parent=ibm%2FWebSphere&product=ibm/WebSphere/Integration+Bus&release=9.0.0.6&platform=Windows+32-bit,+x86&function=fixId&fixids=9.0.0.x-IIB-WinIA32-LAIT14826&includeRequisites=1&includeSupersedes=0&downloadMethod=http

PS: I have followed the steps given in IBM knowledge center to "Downloading a fixpack".
http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/ah01589_.htm
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mqjeff
PostPosted: Tue Sep 20, 2016 3:42 am Post subject: Reply with quote

Grand Master

Joined: 25 Jun 2008
Posts: 16954

IBM changed it's website policies, where you have to sign in with your IBM ID to access anything.

But if it's complaining that you don't have a support contract for IIB, then you're trying to find it in the wrong place... or at least, very likely trying to find it in the wrong place.

FPs are found in FixCentral, and shouldn't require any contract to access. If you're trying to get IIB 9.0.06 from Passport advantage, then you would need a contract.
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visasimbu
PostPosted: Tue Sep 20, 2016 4:32 am Post subject: Reply with quote

Centurion

Joined: 06 Nov 2009
Posts: 145

mqjeff wrote:
IBM changed it's website policies, where you have to sign in with your IBM ID to access anything.

But if it's complaining that you don't have a support contract for IIB, then you're trying to find it in the wrong place... or at least, very likely trying to find it in the wrong place.

FPs are found in FixCentral, and shouldn't require any contract to access. If you're trying to get IIB 9.0.06 from Passport advantage, then you would need a contract.


Hi mqjeff,
I have IBM id and logged in successfully. I have went to the below link and selected "Downloads (fixes & PTFs)". (In the same list, i can see "passport Advantage" which i didn't select).

https://www-947.ibm.com/support/entry/portal/product/websphere/websphere_message_broker?productContext=-2089662493

Is any one please help me with exact IIB 9 fix pack download link
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mqjeff
PostPosted: Tue Sep 20, 2016 4:47 am Post subject: Reply with quote

Grand Master

Joined: 25 Jun 2008
Posts: 16954

It shouldn't matter, but try going to https://www.ibm.com/support/fixcentral

No matter what, if you are trying to find the FP to take 9.0.0.x to 9.0.0.6, you should be able to get it without a contract..

Unless IBM has changed that, too...

You should be able to get the customer to download it, though.
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