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MQSeries.net Forum IndexWebSphere Message Broker SupportIIB toolkit fails to open

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jkr
PostPosted: Fri Apr 22, 2016 3:00 am Post subject: IIB toolkit fails to open Reply with quote

Novice

Joined: 19 Apr 2016
Posts: 10

When I try to start the toolkit it fails to open with the error that reads


!ENTRY org.eclipse.equinox.launcher 4 0 2016-04-22 16:27:39.852
!MESSAGE Could not find extension: com.ibm.cds_2.1.0.201009130929.jar
!ENTRY org.eclipse.equinox.launcher 4 0 2016-04-22 16:27:39.857
!MESSAGE Exception launching the Eclipse Platform:
!STACK
java.lang.ClassNotFoundException: org.eclipse.core.runtime.adaptor.EclipseStarter
at java.net.URLClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClassHelper(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at org.eclipse.equinox.launcher.Main.invokeFramework(Unknown Source)
at org.eclipse.equinox.launcher.Main.basicRun(Unknown Source)
at org.eclipse.equinox.launcher.Main.run(Unknown Source)
at org.eclipse.equinox.launcher.Main.main(Unknown Source)




But it opens if I use the id of someone with administrative privileges.
I have added my id to mqm and mqbrks group and there is no way I am getting administrative privileges. From what i read online this is not an eclipse error. Is there a way that I can resolve the error?
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smdavies99
PostPosted: Fri Apr 22, 2016 3:33 am Post subject: Reply with quote

Jedi Council

Joined: 10 Feb 2003
Posts: 6077
Location: Somewhere over the Rainbow this side of Never-never land.

What version (including patch level) are you using?
What platform?
How are you trying to start the toolkit?
_________________
WMQ User since 1999
MQSI/WBI/WMB/'Thingy' User since 2002
Linux user since 1995

Every time you reinvent the wheel the more square it gets (anon). If in doubt think and investigate before you ask silly questions.
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jkr
PostPosted: Fri Apr 22, 2016 3:39 am Post subject: Reply with quote

Novice

Joined: 19 Apr 2016
Posts: 10

Quote:
What version (including patch level) are you using?

I am using IIB version 9.0.0.0

Quote:
What platform?

On windows 7 platform

Quote:
How are you trying to start the toolkit?

I am starting it using the Windows menu option
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mqjeff
PostPosted: Fri Apr 22, 2016 4:04 am Post subject: Reply with quote

Grand Master

Joined: 25 Jun 2008
Posts: 17447

You should use the latest FP of IIB Toolkit - this is not 9.0.0.0.

The error is an eclipse error. The right jar files are not in the right places.

You could try uninstalling and re-installing the Toolkit, as a non root user.

Either way, make sure that non-root users have access rights to the Toolkit installation folder(s).
_________________
chmod -R ugo-wx /
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akkypaul
PostPosted: Thu Jan 11, 2018 11:04 pm Post subject: Reply with quote

Apprentice

Joined: 30 Jun 2014
Posts: 37
Location: India

Tried to do that too.
Made sure that the entire IIB folder had access to all the users.
I am trying to run IIB Toolkit v 10.0.0.2 on Windows 7 and I have done the installation as an Administrator.
Can you please suggest what can be done to open the toolkit? We tried but the toolkit doesn't open up without any error response. Also, I was able to open the IIB toolkit by opening eclipse.exe

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abhi_thri
PostPosted: Fri Jan 12, 2018 2:21 am Post subject: Reply with quote

Disciple

Joined: 17 Jul 2017
Posts: 155
Location: UK

Start 'IBM Integration Toolkit 10.0.0.x' from the start menu as 'Run as administrator' and see that helps, the same can be run directly from <Installation path>/tools/IIBToolsLauncher.exe
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akkypaul
PostPosted: Fri Jan 12, 2018 3:40 am Post subject: Reply with quote

Apprentice

Joined: 30 Jun 2014
Posts: 37
Location: India

@abhi_thri

Thank you for the reply. I did that and tried to run it as an administrator both from the start menu as well as the installation directory but it fails to start up. There is a prompt to enter the admin password but after that, nothing happens. I have tried to re-install the IIB v10 with administrator privileges too but even the re-installation and re-start od the machine after uninstallation and re-installation did not help.

Any other pointers?
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abhi_thri
PostPosted: Fri Jan 12, 2018 4:17 am Post subject: Reply with quote

Disciple

Joined: 17 Jul 2017
Posts: 155
Location: UK

Can you start 'IBM Integration Console 10.0.0.x' as Administrator and try starting the toolkit from there (command - iib toolkit) to see whether it reports any error.

Also worth checking the Windows Application error log at event viewer (eventvwr) for any errors.

Also instead of 10002 try installing one of the latest fixpacks to a different directory/drive
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