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| derickbailey |
 Posted: Thu Nov 01, 2007 10:17 am Post subject: MQ Explorer won't run |
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Newbie
Joined: 01 Nov 2007
Posts: 5
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Using: WMQ for Windows v6.0.2.1
Hi there. I'm a complete noob when it comes to setting up WMQ and configuring it, etc.
I've run through the various installation scripts and instructions that our team has, to get WMQ Server set up on my local machine, and the server appears to install and run fine. I'm able to see the nice icon in the sys tray and see that the server is running... i can run the various sample apps and what-not that come with WMQ... but I can't run the MQ Explorer.
I have installed the JDK1.4.2 SDK and Ecplise pre-requisites before installing WMQ Server...
When I try to run MQ Explorer (from short cuts, from the sys tray icon, or even running the exe directly) I get a command prompt that opens for about a half second, then closes, and MQ Explorer never starts up... I never see the Eclipse splash screen and it never runs. I don't see any errors on the screen or in the event logs, either... just won't run.
Every other system that we have installed this on works fine.
Can anyone point me in a direction of figuring out why it won't run? Please keep in mind that I'm a .NET developer, not a Java developer, so I don't know all of the configuration ins-and-outs of Java. I'm good a reading documentation, though, and following instructions, so if someone can point me in the right direction it would be greatly appreciated.
thanks. |
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| jefflowrey |
| Posted: Thu Nov 01, 2007 10:35 am Post subject: |
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Grand Poobah
Joined: 16 Oct 2002
Posts: 19981
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Try opening a command prompt and entering "strmqcfg".
That might give you more information.
Also look for "javaw" and "eclipse" processes in TaskMgr.
And make sure you restarted the machine after install.
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I am *not* the model of the modern major general. |
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| derickbailey |
| Posted: Thu Nov 01, 2007 11:00 am Post subject: |
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Newbie
Joined: 01 Nov 2007
Posts: 5
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I've restarted multiple times... i actually uninstalled everything at one point (anything that said IBM...), restarted, re-installed, and restarted again... and still same problem.
running strmqcfg directly gives me the same result - command window for half a second, then nothing.
I don't see any javaw or eclipse processes running in my task list and nothing shows up when i try to run MQExplorer, either. I've tried running javaw directly, and it doesn't do anything. I assume this is a boot strapper for java apps in windows?
... the really strange part of all this is that i can run other java windows apps (like the post office sample app) that came with WMQ... just not explorer. |
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| jefflowrey |
| Posted: Thu Nov 01, 2007 11:09 am Post subject: |
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Grand Poobah
Joined: 16 Oct 2002
Posts: 19981
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javaw is one of two runtime engines for Java. the other is "java".
Is this a desktop machine, or a server machine that you're connected to remotely somehow? (Citrix, etc.)
Are you showing *all* processes in Task manager? Or just those for your user?
There should be a .log file in the .metadata directory in the default workspace for your user. This should be C:\Documents and Settings\<username>\Application Data\IBM\MQ Explorer\
This may give some clues.
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I am *not* the model of the modern major general. |
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| kirani |
| Posted: Thu Nov 01, 2007 11:10 am Post subject: |
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Jedi Knight
Joined: 05 Sep 2001
Posts: 3779
Location: Torrance, CA, USA
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Have you tried starting the explorer from command line? If you do that, you might be able to see the error message it's returning. We had similar problems before and it wasn't starting because it could not find the APPDATA environment variable.
_________________
Kiran
IBM Cert. Solution Designer & System Administrator - WBIMB V5
IBM Cert. Solutions Expert - WMQI
IBM Cert. Specialist - WMQI, MQSeries
IBM Cert. Developer - MQSeries
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| derickbailey |
| Posted: Thu Nov 01, 2007 1:39 pm Post subject: |
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Newbie
Joined: 01 Nov 2007
Posts: 5
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jefflowry:
it's my local computer - WinXP SP2. Not remoting into anything. I did NOT have the "show all processes" checked. When I checked that, I did not see any differences - still now JavaW or Eclipse processes.
also - I don't seem to have an "MQ Explorer" folder in my appdata\IBM\ folder... just a "MQ Info Center". Perhaps this is a sign that my MQ Explorer did not get installed properly? or ???
kirani:
no luck from the command line - same thing happens... nothing. I've checked my APPDATA environment variable and it appears to point to the right location. |
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| jefflowrey |
| Posted: Thu Nov 01, 2007 6:05 pm Post subject: |
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Grand Poobah
Joined: 16 Oct 2002
Posts: 19981
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Open a PMR.
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| PhilBlake |
| Posted: Mon Nov 05, 2007 2:23 am Post subject: |
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Acolyte
Joined: 25 Oct 2005
Posts: 64
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You can also try the following from a command prompt :
strmqcfg -i (this will not start the MQ Explorer, just re-init eclipse)
strmqcfg -c (this will start the MQ Explorer, removing any cached eclipse data)
Make sure your userid has write access to %APPDATA% location.
There is a script called runmqcfg_rcp.cmd in the <install mq>\bin directory. You could try adding the following line, after the -data option, this should display another console window with debug info.
set AMQ_EXPLORER=%AMQ_EXPLORER% -debug -console
Then run strmqcfg from the command line.
HTH
Phil |
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| derickbailey |
| Posted: Mon Nov 05, 2007 6:08 am Post subject: |
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Newbie
Joined: 01 Nov 2007
Posts: 5
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PhilBlake,
I must have something really messed up on my system. None of the command line options and .cmd file commands that you suggested had any effect or noticeable output on my system. Every command that you suggested results in the same issue - nothing happening at all. No output, no debug info, no debug console... nothing... |
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| Vitor |
| Posted: Mon Nov 05, 2007 6:38 am Post subject: |
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Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
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I think it's reinstallation time.......
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Honesty is the best policy.
Insanity is the best defence. |
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| jefflowrey |
| Posted: Mon Nov 05, 2007 6:41 am Post subject: |
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Grand Poobah
Joined: 16 Oct 2002
Posts: 19981
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| Vitor wrote: |
| I think it's reinstallation time....... |
I think it's "verify user has necessary authorities, and open a PMR" time...
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| derickbailey |
| Posted: Mon Nov 05, 2007 6:50 am Post subject: |
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Newbie
Joined: 01 Nov 2007
Posts: 5
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Vitor - i've already tried reinstalling (see previous posts on this thread).
jefflowrey: i'm an administrator on this machine, so I have permissions to do anything...
what's a PMR? |
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| PeterPotkay |
| Posted: Mon Nov 05, 2007 6:57 am Post subject: |
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Poobah
Joined: 15 May 2001
Posts: 7717
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| derickbailey wrote: |
| what's a PMR? |
http://www-306.ibm.com/software/support/probsub.html
Its opening a ticket for IBM to have them officially help you.
For what its worth, MQExplorer acted differently for me after I went from 6.0.2.1 to 6.0.2.2. When I tried to create QMs after that upgrade I had to fiddle with group memberships. Even though I am an Admin on my PC, I had to add my ID specifically to the mqm group before the new QMs I created would show up in MQExplorer (yet the earlier ones were still fine).
6.0.2.2 definitly tweaked how MQ Exploer worked. There are a LOT more posts on here and the list serve about MQExploer issues lately.
_________________
Peter Potkay
Keep Calm and MQ On |
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