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MQSeries.net Forum Index » Links » From IBM Mar 2007: Misc. Useful MQ Links

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SAFraser
PostPosted: Tue Mar 20, 2007 7:39 am    Post subject: From IBM Mar 2007: Misc. Useful MQ Links Reply with quote

Shaman

Joined: 22 Oct 2003
Posts: 742
Location: Austin, Texas, USA

Received this in email today..... Moderators, feel free to delete it as it becomes obsolete.

IBM WebSphere MQ Customer,

As a valued IBM® WebSphere® MQ customer who has contacted technical support in the past, we are hoping you will find this information useful.

This note contains links (URLs) to WebSphere MQ technical support documents and information that can help you get more value from your software. It is intended to help you to be proactive in your support and administration of WebSphere MQ. This note includes:

- In the spotlight
- Planned maintenance
- Education
- General self-help resources


In the spotlight

1. Troubleshooting Secure Sockets Layer (SSL) channel setups
This document contains details and symptoms of common reasons why an SSL secured WebSphere MQ channel will fail to start.
http://www.ibm.com/support/docview.wss?rs=171&uid=swg21254279&acss=wmq032007

2. Minimize manual intervention for channel failures
Implement ADOPTMCA/TCPKEEP/RCVTIME and AdoptNewMCA/Keepalive on the z/OS and distributed platforms. These functions will help ensure the best connectivity for channels.
http://www.ibm.com/support/docview.wss?rs=171&uid=swg21177057&acss=wmq032007

3. SupportPacsâ„¢
WebSphere MQ Family SupportPacs provide you with a wide range of downloads (code) and documentation that complements the WebSphere MQ family of products. The majority of SupportPacs are available at no charge to users.
http://www.ibm.com/support/docview.wss?rs=171&uid=swg27007205&acss=wmq032007

a. MS6A: WebSphere MQ V6.0 for UNIX Automatic Migration & Maintenance Installation
Provides a mechanism to simplify installation of, or migration to, MQ V6.0 on UNIX® platforms and automatically roll out maintenance to an infrastructure of MQ installations.
http://www.ibm.com/support/docview.wss?rs=171&uid=swg24014794&acss=wmq032007

b. MO04: WebSphere MQ SSL Wizard
The WebSphere MQ Secure Sockets Layer (SSL) Wizard is a utility designed to educate users about the administration of a basic SSL MCA channel.
http://www.ibm.com/support/docview.wss?rs=171&uid=swg24010367&acss=wmq032007

c. MP16: WebSphere MQ for z/OS - Capacity planning & tuning
This SupportPac provides capacity planning and setup/tuning information for WebSphere MQ for z/OS.
http://www.ibm.com/support/docview.wss?rs=171&uid=swg24007421&acss=wmq032007

d. MP06: WebSphere MQ with JMS: Get the Best from MQ and MB Pub/Sub Processing
This SupportPac is designed for people who want to setup an efficient JMS messaging system with WebSphere Message Broker and WebSphere MQ.
http://www.ibm.com/support/docview.wss?rs=171&uid=swg24015069&acss=wmq032007

4. Software withdrawal and service discontinuance for most of the IBM WebSphere MQ V5.3 products
The following WebSphere MQ V5.3 products will no longer be supported after 28 Sep 2007. Plan for your migration to WebSphere MQ V6.0.
WebSphere MQ Express
WebSphere MQ for AIX
WebSphere MQ for HP-UX
WebSphere MQ for iSeries
WebSphere MQ for Linux on Intel
WebSphere MQ for Linux on zSeries
WebSphere MQ for Solaris
WebSphere MQ for Windows

5. SSL MustGather technote
Documentation required by the WebSphere MQ Support team for an SSL problem. Gather this information before calling IBM Support to expedite the troubleshooting process, and save time.
http://www.ibm.com/support/docview.wss?rs=171&uid=swg21255795&acss=wmq032007

6. Submitting a certificate request to obtain a trial certificate from VeriSign
http://www.ibm.com/support/docview.wss?rs=171&uid=swg21255316&acss=wmq032007

7. MustGather: Documentation required by the WebSphere MQ for a 'C' Client problem
http://www.ibm.com/support/docview.wss?rs=171&uid=swg21251830&acss=wmq032007

8. Enterprise Service Bus (ESB) - Overview and papers
WebSphere MQ can be a key component of an ESB implementation.
http://www.ibm.com/software/info1/websphere/index.jsp?tab=landings/esb&acss=wmq032007


Planned maintenance

1. Fix Pack links
This provides links to the latest available maintenance for the WebSphere MQ family products.
http://www.ibm.com/support/docview.wss?rs=171&uid=swg27006037&acss=wmq032007

2. Fixes by version for WebSphere MQ
Fixes by version for WebSphere MQ summarizes the maintenance organized by Version, Release and Modification (VRM) and operating system.
http://www.ibm.com/support/docview.wss?rs=171&uid=swg21254675&acss=wmq032007

3. Fix Pack 13
Fix Pack 13 is now available for WebSphere MQ V5.3 on AIX®, HP-UX®, Linux®, Solaris® and Windows® and WebSphere MQ Express V5.3 on Windows and Linux Intel.
http://www.ibm.com/support/docview.wss?rs=171&uid=swg24014128&acss=wmq032007

4. Review the list of HIPER and PE APARs for WebSphere MQ for z/OS
One important set of fixes is APARs PK15722/PK21025/PK32073 (PTFs UK11074/UK12749/UK19574) for MQ for z/OS® V6.0
http://www.ibm.com/support/docview.wss?rs=171&acss=wmq032007&uid=swg21201670#1


Education

1. WebSphere MQ Library
The WebSphere MQ library contains links to the Information Center, product manuals and other helpful learning material.
http://www.ibm.com/software/integration/wmq/library/?acss=wmq032007

2. Technical Exchange Webcasts
Take full advantage of your product. Join us as technical experts share their knowledge and then answer your questions. Visit this site often to see upcoming topics and to review previously recorded webcasts.
http://www.ibm.com/software/websphere/support/supp_tech.html?acss=wmq032007

a. MQ High Availability Technical Exchange
Listen to the replay of the exchange titled High Availability for WebSphere MQ. Mike Ross a subject matter expert covers high availability techniques to help guide you toward achieving almost uninterrupted service using messaging technology.
http://www.ibm.com/support/docview.wss?rs=171&uid=swg27009125&acss=wmq032007

b. MQ Queue Manager Clustering
Listen to the replay of the clustering technical exchange titled MQ Queue Manager Clustering. Beverly Brown and Angel Rivera, subject matter experts, cover queue manager cluster configuration for z/OS and distributed platforms (Windows, UNIX, iSeries). It will also cover common problems and problem diagnosis.
http://www.ibm.com/support/docview.wss?rs=171&uid=swg27009247&acss=wmq032007


General self-help resources

Here are some other ways that you can access IBM WebSphere MQ self-help support information on the Web:

1. Support Page
Primary support resources for WebSphere MQ
http://www.ibm.com/software/integration/wmq/support/?acss=wmq032007

2. Online resources for successful management of your software environment
Join a 60-minute learning session for a high-level overview of online tools and resources designed to improve your support experience, as well as step-by-step instructions to access and use the Electronic Service Request (ESR) tool to manage PMRs online.
http://www.ibm.com/software/websphere/support/d2w_schedule.html?acss=wmq032007

3. IBM Support Assistant (ISA) Version 3
Download the IBM Support Assistant (ISA) Version 3, a free cross-product client application that increases your capacity for self-help.
http://www.ibm.com/software/support/isa/?acss=wmq032007

4. IBM Software Support Toolbar
This a stand-alone application that allows you to easily search IBM.com for all types of software support content plus organizes the major areas of not only Software support, but the individual brand support sites into a concise application.
http://www.ibm.com/software/support/toolbar/?acss=wmq032007

5. IBM Software Support RSS Product feeds
These RSS feeds allow you to stay up-to-date with the latest content created for specific IBM Software products.
http://www.ibm.com/software/support/rss/websphere/171.xml?rss=s171&ca=rsswebsphere&acss=wmq032007

6. IBM Software Support Lifecycle page
The IBM Software Support Lifecycle policy specifies the length of time support will be available for IBM software.
http://www.ibm.com/software/support/lifecycle/?acss=wmq032007
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