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MQSeries.net Forum IndexNews/UpdatesMQ 8 End of Support Date Announced; no Extended Support

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PeterPotkay
PostPosted: Wed Apr 11, 2018 6:07 pm Post subject: MQ 8 End of Support Date Announced; no Extended Support Reply with quote

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Joined: 15 May 2001
Posts: 7459

April 30, 2020
Note SuppX: After the withdrawal from support date, extended support will not be offered.


http://www-01.ibm.com/common/ssi/ShowDoc.wss?docURL=/common/ssi/rep_ca/4/897/ENUS918-054/index.html&request_locale=nul
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Peter Potkay
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zpat
PostPosted: Wed Apr 11, 2018 10:14 pm Post subject: Reply with quote

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Joined: 19 May 2001
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Location: UK

Does that apply to all platforms (such as z/OS)?

Isn't it usual for IBM to offer 5 years standard and 3 years extended support?
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Well, I don't think there is any question about it. It can only be attributable to human error. This sort of thing has cropped up before, and it has always been due to human error.
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PeterPotkay
PostPosted: Thu Apr 12, 2018 4:17 am Post subject: Reply with quote

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I usually refer to this page for End of Life info because it shows every version and every platform:

https://www-01.ibm.com/software/support/lifecycleapp/PLCSearch.wss?q=MQ&ibm-search=Search

But they haven't updated it yet to reflect what that announcement letter says.

MQ 8.0 is listed on that page as having a Policy Type of "E" for Enhanced.


This page says Enhanced gets you 5 years minimum, with an option for at least 3 additional years of extended for an additional charge
https://www-01.ibm.com/software/support/lifecycle/lc-policy.html



I wonder about this discrepancy. When MQ 8 was announced and for the last few years that LifeCycle page says 5 years + 3 years. But that announcement letter says no Extended will be offered if I read it correctly.
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Peter Potkay
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zpat
PostPosted: Fri Apr 13, 2018 4:46 am Post subject: Reply with quote

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Joined: 19 May 2001
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This letter is wrong. It will be corrected, as extended support will be available.
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Well, I don't think there is any question about it. It can only be attributable to human error. This sort of thing has cropped up before, and it has always been due to human error.
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