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MQSeries.net Forum IndexWebSphere Message Broker SupportSFTP : Error while trying to get a directory list.

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anil kumar
PostPosted: Mon Jan 29, 2018 2:16 am Post subject: SFTP : Error while trying to get a directory list. Reply with quote

Apprentice

Joined: 22 Jan 2017
Posts: 49
Location: somewhere under the sky

Hi All,
we are seeing this error very often,
we have a flow with Input As SFTP . that flow is regularly throwing this Error

Code:

An unexpected reply has been received from ''SFTP'' server ''Dummyserver.dummydomain.com''. The command and reply are: ''Error while trying to get a directory list. Reason: ''.
 


any FTP/SFTP experts can advise why this error is occurring very often .
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souciance
PostPosted: Mon Jan 29, 2018 3:27 am Post subject: Re: SFTP : Error while trying to get a directory list. Reply with quote

Disciple

Joined: 29 Jun 2010
Posts: 156

anil kumar wrote:
Hi All,
we are seeing this error very often,
we have a flow with Input As SFTP . that flow is regularly throwing this Error

Code:

An unexpected reply has been received from ''SFTP'' server ''Dummyserver.dummydomain.com''. The command and reply are: ''Error while trying to get a directory list. Reason: ''.
 


any FTP/SFTP experts can advise why this error is occurring very often .


Do you get an exception? Did you run a user trace to see if more detailed sftp logs are shown?
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Vitor
PostPosted: Mon Jan 29, 2018 6:48 am Post subject: Re: SFTP : Error while trying to get a directory list. Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 25225
Location: Ohio, USA

anil kumar wrote:
any FTP/SFTP experts can advise why this error is occurring very often .


The remote ftp isn't returning a directory list or an error. Check the log on the remote end to see why.
_________________
Honesty is the best policy.
Insanity is the best defence.
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anil kumar
PostPosted: Mon Jan 29, 2018 10:18 pm Post subject: Reply with quote

Apprentice

Joined: 22 Jan 2017
Posts: 49
Location: somewhere under the sky

Thanks for the Replies ,
i have figured out this error in the Event viewer where very little information is available .
though this error not affecting any file transfer . after this error when i tried to connect to the S FTP using Filezilla i'm able to connect to it without any issue.
my doubt is can we ignore this error as it is not impacting the file transfer or shall report this to one who is hosting the S FTP.
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abhi_thri
PostPosted: Mon Jan 29, 2018 11:52 pm Post subject: Reply with quote

Master

Joined: 17 Jul 2017
Posts: 216
Location: UK

Hi Anil...As Vitor mentioned it is worth checking the sftp logs at remote end which should have more diagnostic info in it.
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anil kumar
PostPosted: Tue Jan 30, 2018 3:38 am Post subject: Reply with quote

Apprentice

Joined: 22 Jan 2017
Posts: 49
Location: somewhere under the sky

thanks All,
i will check the FTP logs to identify the exact issue.
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