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MQSeries.net Forum IndexGeneral IBM MQ SupportMQ 5.3 on Open VMS unable to start

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rpnmq
PostPosted: Tue May 16, 2017 6:33 am Post subject: MQ 5.3 on Open VMS unable to start Reply with quote

Newbie

Joined: 10 Sep 2009
Posts: 2

MQ 5.3 on Open VMS unable to start , while starting giving error

==========================

$ mcr strmqm LRPLODEV53


Reply received on SOL53 from user RNAGDEOT at SOL53 Batch 15:03:16
Process /sys$system/amqzxma0 terminated with status 2195

Reply received on SOL53 from user RNAGDEOT at SOL53 Batch 15:03:16
Process /sys$system/amqzxma0 terminated with status 2195

AMQ8101: Unexpected error (2195).

===================================


Below are the FDC details :

===============================

MQSeries First Failure Symptom Report |
| ===================================== |
| |
| Date/Time :- Tuesday May 16 14:55:58 BST 2017 |
| Host Name :- SOL53 (Unknown) |
| PIDS :- 5697175 |
| LVLS :- 510 |
| Product Long Name :- MQSeries for OpenVMS Alpha |
| Vendor :- IBM |
| Probe Id :- AO062004 |
| Application Name :- MQM |
| Component :- aocLoadCatalogue |
| Build Date :- Apr 10 2004 |
| Userid :- [400,400] (RNAGDEOT) |
| Program Name :- AMQZXMA0.EXE |
| Process :- 00000499 |
| Thread :- 00000001 |
| QueueManager :- LRPLODEV53 |
| Major Errorcode :- xecF_E_UNEXPECTED_RC |
| Minor Errorcode :- arcE_OBJECT_NOT_FOUND |
| Probe Type :- MSGAMQ6118 |
| Probe Severity :- 2 |
| Probe Description :- AMQ6118: An internal MQSeries error has occurred |
| (20800825) |
| Arith1 :- 545261605 20800825 |
| VMS Errorcode :- -RMS-E-FNF, file not found (00018292) |
| |
| JPI Quota information:

=========================================

MQSeries First Failure Symptom Report |
| ===================================== |
| |
| Date/Time :- Tuesday May 16 14:56:00 BST 2017 |
| Host Name :- SOL53 (Unknown) |
| PIDS :- 5697175 |
| LVLS :- 510 |
| Product Long Name :- MQSeries for OpenVMS Alpha |
| Vendor :- IBM |
| Probe Id :- KN002003 |
| Application Name :- MQM |
| Component :- kpiStartup |
| Build Date :- Apr 10 2004 |
| Userid :- [400,400] (RNAGDEOT) |
| Program Name :- AMQZXMA0.EXE |
| Process :- 00000499 |
| Thread :- 00000001 |
| QueueManager :- LRPLODEV53 |
| Major Errorcode :- krcE_UNEXPECTED_ERROR |
| Minor Errorcode :- OK |
| Probe Type :- |
| Probe Severity :- 2 |
| Probe Description :- AMQ6125: An internal MQSeries error has occurred. |
| VMS Errorcode :- -SYSTEM-W-NONEXPR, nonexistent process (000008E8) |
| |
| JPI Quota information:
=================================================

MQSeries First Failure Symptom Report |
| ===================================== |
| |
| Date/Time :- Tuesday May 16 14:56:00 BST 2017 |
| Host Name :- SOL53 (Unknown) |
| PIDS :- 5697175 |
| LVLS :- 510 |
| Product Long Name :- MQSeries for OpenVMS Alpha |
| Vendor :- IBM |
| Probe Id :- ZX000001 |
| Application Name :- MQM |
| Component :- ExecCtrlrMain |
| Build Date :- Apr 10 2004 |
| Userid :- [400,400] (RNAGDEOT) |
| Program Name :- AMQZXMA0.EXE |
| Process :- 00000499 |
| Thread :- 00000001 |
| QueueManager :- LRPLODEV53 |
| Major Errorcode :- xecF_E_UNEXPECTED_RC |
| Minor Errorcode :- MQRC_UNEXPECTED_ERROR |
| Probe Type :- MSGAMQ6118 |
| Probe Severity :- 2 |
| Probe Description :- AMQ6118: An internal MQSeries error has occurred (893) |
| Arith1 :- 2195 893 |
| VMS Errorcode :- No message (00000000)
=============================================



Please help us as we tried all posibilites to start queue manger bt no luck .
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gbaddeley
PostPosted: Tue May 16, 2017 6:33 pm Post subject: Reply with quote

Padawan

Joined: 25 Mar 2003
Posts: 1732
Location: Melbourne, Australia

Look through the FDC file that contains "Component :- aocLoadCatalogue" and "VMS Errorcode :- -RMS-E-FNF, file not found (00018292) ". It might show the file name.

Action could be to restore this file from backup. There may be other critical files missing. If in doubt, raise an IBM service request.

Sorry, I am not familiar with OpenVMS. Is MQ 5.3 still supported on that platform? I thought 6.0 was the current version.
_________________
Glenn
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