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| bruce2359 |
 Posted: Tue Jan 26, 2016 6:41 am Post subject: |
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Poobah
Joined: 05 Jan 2008
Posts: 9396
Location: US: west coast, almost. Otherwise, enroute.
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Wow. The cynicism. Is it any wonder that they hate us?
_________________
I like deadlines. I like to wave as they pass by.
ב''ה
Lex Orandi, Lex Credendi, Lex Vivendi. As we Worship, So we Believe, So we Live. |
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| mqjeff |
| Posted: Tue Jan 26, 2016 6:48 am Post subject: |
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Grand Master
Joined: 25 Jun 2008
Posts: 17447
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| bruce2359 wrote: |
| Wow. The cynicism. Is it any wonder that they hate us? |
There are fine lines between joking, sarcasm, realism and cynicism...
It's hard to detect which of these I meant from simply the words... This is why we have    and 
Regardless, it's a bit hard to tell whether Peter's network team changed something, or if the rating system they use changed it's mind.
And I know that several of us have had to go through rounds of "We changed nothing","But it was working fine", "okay, we changed this one thing and we put it back", "And now it's working again." with a network team.
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chmod -R ugo-wx / |
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| Vitor |
| Posted: Tue Jan 26, 2016 6:52 am Post subject: |
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Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
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| bruce2359 wrote: |
| Wow. The cynicism. Is it any wonder that they hate us? |
It's not cynicism when it's experience (multiple repeated experience) in the same way it's not paranoia if they really are after you.
If network changes were made using the same techniques as other platforms (scripts and change records) I'd be perfectly happy. But even here at <very large US financial institution> the network team make changes by plugging a laptop into the CAT 5 port of the relevant piece of hardware, every change record they submit is "low impact / low risk" (because with any other categorization they have to "waste time" getting approval for the change) and the change description is nearly always a variation on "perform needed changes to network configuration".
Drives us mad. Especially when even their management doesn't know exactly what change was made because "the change record's more to warn people we're making changes; it's often raised before we've finalized what we're actually going to do". I'd be killed repeatedly if I tried that. By many different management teams.
I know they hate us. I hate them right back.
_________________
Honesty is the best policy.
Insanity is the best defence. |
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| bruce2359 |
| Posted: Tue Jan 26, 2016 7:00 am Post subject: |
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Poobah
Joined: 05 Jan 2008
Posts: 9396
Location: US: west coast, almost. Otherwise, enroute.
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My post regarding cynicism was sarcasm. The two often travel together. 
_________________
I like deadlines. I like to wave as they pass by.
ב''ה
Lex Orandi, Lex Credendi, Lex Vivendi. As we Worship, So we Believe, So we Live. |
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| Vitor |
| Posted: Tue Jan 26, 2016 7:02 am Post subject: |
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Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
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| bruce2359 wrote: |
| My post regarding cynicism was sarcasm. The two often travel together. |
Don't take my rant away from me. Ranting is all I have left.
_________________
Honesty is the best policy.
Insanity is the best defence. |
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| exerk |
| Posted: Tue Jan 26, 2016 4:58 pm Post subject: |
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Jedi Council
Joined: 02 Nov 2006
Posts: 6339
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cynicism is often mistaken for hard won and bitter experience...
...and you don't have to be paranoid to know the world is against you, but it helps! 
_________________
It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys. |
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| zpat |
| Posted: Tue Jan 26, 2016 10:56 pm Post subject: |
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Jedi Council
Joined: 19 May 2001
Posts: 5849
Location: UK
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If you work on the basis that the worst case may happen - then your changes will always be fail safe.
A lot of the new people in IT, whether due to inexperience or just a different culture - don't take a cynical enough approach - rarely (or never) test failure scenarios and bequeath their company an inevitable production issue.
_________________
Well, I don't think there is any question about it. It can only be attributable to human error. This sort of thing has cropped up before, and it has always been due to human error. |
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| PeterPotkay |
| Posted: Wed Jan 27, 2016 4:49 am Post subject: |
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Poobah
Joined: 15 May 2001
Posts: 7717
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| zpat wrote: |
If you work on the basis that the worst case may happen - then your changes will always be fail safe.
A lot of the new people in IT, whether due to inexperience or just a different culture - don't take a cynical enough approach - rarely (or never) test failure scenarios and bequeath their company an inevitable production issue. |
Yup. Testing only seems to consider the happy path lately.
And god only knows what they test. More than once I see a sign off, everything good, and then I show them the MQ stats that show zero puts and gets in their queues. Its as if a successful test is a compile / deploy / import that doesn't blow up, no complaints from anyone, on to the next environment!
Performance testing schedule? A couple days before go live, with zero time to fix anything, presumably because they assume the test will always work with no issues and nothing to fix, so why schedule it any sooner.
_________________
Peter Potkay
Keep Calm and MQ On |
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| Vitor |
| Posted: Wed Jan 27, 2016 5:53 am Post subject: |
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Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
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| PeterPotkay wrote: |
| zpat wrote: |
If you work on the basis that the worst case may happen - then your changes will always be fail safe.
A lot of the new people in IT, whether due to inexperience or just a different culture - don't take a cynical enough approach - rarely (or never) test failure scenarios and bequeath their company an inevitable production issue. |
Yup. Testing only seems to consider the happy path lately.
And god only knows what they test. More than once I see a sign off, everything good, and then I show them the MQ stats that show zero puts and gets in their queues. Its as if a successful test is a compile / deploy / import that doesn't blow up, no complaints from anyone, on to the next environment!
Performance testing schedule? A couple days before go live, with zero time to fix anything, presumably because they assume the test will always work with no issues and nothing to fix, so why schedule it any sooner. |
When did you start working on my site????????
_________________
Honesty is the best policy.
Insanity is the best defence. |
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