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MQSeries.net Forum Index » IBM MQ Installation/Configuration Support » Unknown error message : AMQ4718

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timcl
PostPosted: Tue Oct 16, 2001 11:04 pm    Post subject: Reply with quote

Novice

Joined: 16 May 2001
Posts: 23
Location: Australia

Hi,

I am installing MQ v5.1 on NT and got this message. I couldn't find it listed (even in the online manuals). Does anyone know what it means ? (And what effect it has).

AMQ4718 : Can't load performance counters

Thanks,

Tim Clarke,
MQSupport Pty. Ltd. Australia.
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EddieA
PostPosted: Wed Oct 17, 2001 5:24 am    Post subject: Reply with quote

Jedi

Joined: 28 Jun 2001
Posts: 2453
Location: Los Angeles

This is either a permissions problem, or maybe, you have some other monitoring software active when doing the MQ install.

Take a look in the amqilogn.txt file (search for AMQIPERF.EXE) and post the relevent text.

Cheers.

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Eddie Atherton
IBM Certified Solution Developer - WebSphere Message Broker V6.1
IBM Certified Solution Developer - WebSphere Message Broker V7.0
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timcl
PostPosted: Wed Oct 17, 2001 4:01 pm    Post subject: Reply with quote

Novice

Joined: 16 May 2001
Posts: 23
Location: Australia

The output from amqilogn is :-
------------------------------------------
Installing MQSeries Performance counters
UnloadPerCounterTextStrings returned: 3f2
Load PerfCounterTestStrings returned: a1
Finished installing MQSeries Preformance counters
Process ended; exit code 0x00000000
Message Box: 'Can't load performance counters (code 0x%8.81x). (AMQ4718)'
------------------------------------------

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EddieA
PostPosted: Thu Oct 18, 2001 5:20 am    Post subject: Reply with quote

Jedi

Joined: 28 Jun 2001
Posts: 2453
Location: Los Angeles

The error return code is a1 (decimal 161):

ERROR_BAD_PATHNAME: The specified path name is invalid.

Does that give any clues. I can't think of anything at this point. Sorry.

Cheers.

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Eddie Atherton
IBM Certified Solution Developer - WebSphere Message Broker V6.1
IBM Certified Solution Developer - WebSphere Message Broker V7.0
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peterli
PostPosted: Thu Oct 18, 2001 8:23 pm    Post subject: Reply with quote

Apprentice

Joined: 17 Oct 2001
Posts: 29
Location: Melbourne, Australia

Quote:

On 2001-10-17 17:01, timcl wrote:
The output from amqilogn is :-
------------------------------------------
Installing MQSeries Performance counters
UnloadPerCounterTextStrings returned: 3f2
Load PerfCounterTestStrings returned: a1
Finished installing MQSeries Preformance counters
Process ended; exit code 0x00000000
Message Box: 'Can't load performance counters (code 0x%8.81x). (AMQ4718)'
------------------------------------------


Hi There,
I have had the same problem and the following procedure fixed it. You need to have CSD05 applied.

Firstly you have to make sure you have the file amqmpecn.h in the same directory as AMQMPERA.ini . Should be in the MQM/uninst directory

Procedure to be followed:

1. Stop MQSeries
2. Export (Save) Registry Key:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesMQSeriesServices (for backout reasons)

3. Edit file MQMuninstAMQMPERA.ini
change the line starting with "symbolfile" to say
symbolfile=amqmpecn.h
4. Open Command Prompt and change to directory
5. MQMuninst and issue command
lodctr AMQMPERA.ini
6. Start MQSeries.....

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