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madi
PostPosted: Mon Jul 20, 2009 10:35 am Post subject: MQ Installation error Reply with quote

Chevalier

Joined: 17 Jan 2006
Posts: 475

Hi

I installed MQ v7 on z/linux OS. I was able to successfully run dspmq and dspmqver commands from root. When I logged off root and logged in as mqm to start the qmgrs I got the following error
================================================
$ /opt/mqm/bin $dspmq
AMQ7047: WebSphere MQ was unable to open a message catalog to display an error
message for message id hexadecimal 20007047, with inserts 0, 0, , , and .
The following command, issued on a system that does not have message catalog
difficulties, may provide more information about that message: mqrc AMQ7047
=================================================
There is also FDC generated

================================================
-----------------------------------------------------------------------------+
|
WebSphere MQ First Failure Symptom Report |
========================================= |
|
Date/Time :- Mon July 20 2009 14:19:44 EDT |
UTC Time :- 1248113984.628811 |
UTC Time Offset :- -240 (EST) |
Host Name :- wdczlx04a.sys.cigna.com |
Operating System :- Linux 2.6.9-78.0.5.EL |
PIDS :- 5724H7229 |
LVLS :- 7.0.0.1 |
Product Long Name :- WebSphere MQ for Linux (zSeries 64-bit platform) |
Vendor :- IBM |
Probe Id :- XC076010 |
Application Name :- MQM |
Component :- xcsGetMessage |
SCCS Info :- lib/cs/amqxeida.c, 1.87.1.2 |
Line Number :- 4664 |
Build Date :- Jan 15 2009 |
CMVC level :- p700-001-090115 |
Build Type :- IKAP - (Production) |
UserID :- 00014130 (mqm) |
Program Name :- dspmq |
Addressing mode :- 64-bit |
Process :- 28571 |
Process(Thread) :- 28571 |
Thread :- 1 |
ThreadingModel :- PosixThreads |
QueueManager :- MQZT1 |
Last HQC :- 1.0.0-1033552 |
Last HSHMEMB :- 0.0.0-0 |
Major Errorcode :- xecE_E_MSG_FILE_NOT_LOADED |
Minor Errorcode :- OK |
Probe Type :- INCORROUT |
Probe Severity :- 2 |
Probe Description :- AMQ6125: WebSphere MQ was unable to open a message |
catalog. |
FDCSequenceNumber :- 0 |
Comment1 :- Failed to open message catalog |
Comment2 :- NLSPATH is |
/usr/lib/nls/msg/%L/%N:/usr/lib/nls/msg/en_US/%N:/usr/lib/dce/lib/nls/msg |
/%L/%N:/usr/lib/encina/msg/%L/%N, LC_MESSAGES is <NULL>, LANG is |
en_US.UTF-8 |
Comment3 :- catopen attempts: "", "", "amq.cat" (errno=13), "amq" |
(errno=2), "/usr/share/locale/C/LC_MESSAGES/amq.cat" (errno=13), |
"./amq.cat" (errno=2) |
|
-----------------------------------------------------------------------------+

But the qmgr was started and running. Please help.

Thanks
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Vitor
PostPosted: Mon Jul 20, 2009 12:20 pm Post subject: Re: MQ Installation error Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 25048
Location: Ohio, USA

madi wrote:
I was able to successfully run dspmq and dspmqver commands from root.


Not a good sign!

madi wrote:
Comment1 :- Failed to open message catalog |
Comment2 :- NLSPATH is |
/usr/lib/nls/msg/%L/%N:/usr/lib/nls/msg/en_US/%N:/usr/lib/dce/lib/nls/msg |
/%L/%N:/usr/lib/encina/msg/%L/%N, LC_MESSAGES is <NULL>, LANG is |
en_US.UTF-8 |
Comment3 :- catopen attempts: "", "", "amq.cat" (errno=13), "amq" |
(errno=2), "/usr/share/locale/C/LC_MESSAGES/amq.cat" (errno=13), |
"./amq.cat" (errno=2) |


Check that:

- all the environment variables (like LC_MESSAGES) are set for mqm as well as for root
- all the file permissions are correctly set so as to allow mqm access down the /usr path

The reason the qmgr is starting is because the software is working properly; you're getting this FDC because the queue manager is trying to send the "queue manager starting", "5 logs recovered", normal starting messages you get from a properly starting queue manager.
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rekarm01
PostPosted: Mon Jul 20, 2009 3:09 pm Post subject: Re: MQ Installation error Reply with quote

Grand Master

Joined: 25 Jun 2008
Posts: 1299

madi wrote:
Code:
 Comment1          :- Failed to open message catalog                         |
 Comment2          :- NLSPATH is                                             |
   /usr/lib/nls/msg/%L/%N:/usr/lib/nls/msg/en_US/%N:/usr/lib/dce/lib/nls/msg |
   /%L/%N:/usr/lib/encina/msg/%L/%N, LC_MESSAGES is <NULL>, LANG is          |
   en_US.UTF-8                                                               |
 Comment3          :- catopen attempts: "", "", "amq.cat" (errno=13), "amq"  |
   (errno=2), "/usr/share/locale/C/LC_MESSAGES/amq.cat" (errno=13),          |
   "./amq.cat" (errno=2)                                                     |

For Unix, (errno=13) is usually a "Permission denied" error. Check the file and directory permissions for the message catalogs.
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gbaddeley
PostPosted: Mon Jul 20, 2009 4:23 pm Post subject: Reply with quote

Padawan

Joined: 25 Mar 2003
Posts: 1829
Location: Melbourne, Australia

These links could be useful:

File name and location the MQ message catalog
http://www.ibm.com/support/docview.wss?uid=swg21303303

Unix error numbers - errno.h
http://www.securitypronews.com/it/operatingsystems/spn-22-20040113NumericUnixErrorMessages.html
http://www.opengroup.org/onlinepubs/7990989775/xsh/errors.html
http://msdn.microsoft.com/en-us/library/t3ayayh1.aspx

and while we are at it:

Windows Sockets error codes
http://msdn.microsoft.com/en-us/library/ms740668(VS.85).aspx
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